attending trade events

South Australian Tourism Commission, events, workshops and overseas
SATC coordinates a program of trade events, workshops and overseas trade missions/
roadshows designed to showcase South Australian products to key trade partners and travel
trade media and to educate and increase agents’ knowledge of destinations, experiences and
individual products in South Australia. For further information about upcoming SATC trade events
Tourism Australia Events and Workshops
Tourism Australia coordinates and participates in a number of international trade events and
workshops each year. SATC works in conjunction with Tourism Australia on the majority of these
events and workshops. Tourism Australia’s events are held within key international markets
bringing together the Australian tourism industry and the distribution system from around the
Tourism Australia’s flagship event is the Australian Tourism Exchange (ATE) which is held annually.
ATE is a key opportunity to meet with international wholesale companies in scheduled one-onone appointments. Find out more about Tourism Australia’s trade events on their website.
Australian Tourism Export Council Events
The Australian Tourism Export Council (ATEC) is a membership based organisation that hosts
trade events where tourism businesses meet with inbound tour operators (ITOs) in a business to
business workshop, with the aim of developing new partnerships and updating existing partners.
SATC works with ATEC on the annual DiscoverSA event in South Australia.
Visit the ATEC website for more information on ATEC workshops, events and membership.
Independent Trade Events
There are a host of trade events relating to the tourism industry in Australia and around the
world, including segment-focused events such as the World Youth & Student Travel Conference
(WYSTC), as well as large-scale trade shows such as World Travel Market in London.
A global tourism industry events calendar is coordinated by Tourism Australia
You can use trade events
to strengthen distribution
partnerships and ensure the
travel trade at each level are
knowledgeable about your
product, and well prepared to
sell it to their customers.
Benefits of
trade events
• Sell to staff at all levels (product
managers, wholesalers, front line
• Events may be more cost and time
effective than conducting individual
sales calls
• The more research you do, the
greater return on your investment
• Seek out opportunities to include pre
and post event sales calls to agents
Top Tips
• Carefully review the selection criteria,
format and cost of the event
• Find out if the trade event is suitable
for your product
• Review the different participation
• Determine whether the trade event
will achieve your goals? (domestic vs
• Research who is attending and seek
appointments with those most
relevant to your product.
Trade Show Subsidies for Tourism Businesses
Export Market Development Grants
SATC maintains a dedicated team in Adelaide which helps to coordinate
South Australian industry representation at trade and consumer shows
throughout the world. Financial support is often available to eligible
South Australia based operators in the form of a subsidy.
Austrade assists Australian businesses to succeed in international trade
and investment in order to boost national prosperity. The Austrade
administered Export Market Development Grants (EDMG) scheme
is a key Australian Government financial assistance program and
encourages small and medium sized Australian businesses to develop
export markets. For further information about this scheme go to
To find if you are eligible or more about the subsidies please visit
Contact: Belinda Barton, Manager, Trade Events and Projects.
[email protected]
Develop a strategy for the event
> Contact key clients before they arrive
> Consistent branding
> Obtain an attendee list and schedule
> Keep messages short, sharp & memorable
> Attend all key social and networking events
> Secure a booth in a prominent location or
develop a catchy promotion
> Review next steps in your business
> Listen for 80 percent and sell for 20 percent
> Compare the returns and potential
business against your costs
> It may take several years to build your
product’s profile at events, so consider
your strategy for next time
> Tailor sales messages to the buyer’s needs
> Design a template to capture key contacts
and information
> Sales collateral should highlight your USPs
> Personalise your follow up correspondence
> Thank everyone you met
> Send all information and material you
promised as soon as possible
Source: Planning for Inbound Success 2014; p 49; Tourism Australia
Commitment to participation is key. Research the different events and select those that will provide you
with the best return. By committing to attend trade events for a minimum of three years, awareness of
your product will increase and relationships with key trade partners will continue to develop.