EAU – Fleming Ward, Level 4 - Hillingdon Hospital NHS Trust

We want you to be as comfortable as possible during your
recovery so we would like you to complete your
treatment at home and return to the hospital for a followup appointment. This is called ‘Ambulatory Care’, and this
leaflet will give you more information and answer any
questions you might have.
What are the benefits of recovering at home?
Rest and recover with family and friends in the privacy of your own
Able to enjoy home comforts.
Lower risk of acquiring a hospital infection.
Please check the following before you leave:
 You have received a discharge letter; a copy will be sent to your GP.
 You have received your medications – if you are unsure about any of
your medications please check with the ward pharmacist.
 Do you have any follow-up? A ‘Rapid Response Team’, or other
specialty healthcare workers, may see you while you are at home.
 Whether you need to have further tests or scans before your followup appointment. You can ask a member of staff about this.
My appointment is at:
EAU – Fleming Ward, Level 4
Frequently asked questions
What if I have a problem at home?
If your problem is less urgent, you can call the EAU reception (please see
overleaf), your GP or NHS 111.
If you are very unwell call 999 or go to your nearest A&E.
Is it too soon to go home?
If your doctors have asked you to go home, it means they are confident that
you will do just as well at home as you would in hospital.
After spending some time at home, many patients are happy that they have
been able to spend time with their families and rest in their own way.
What if I have any other questions?
If you have any queries about your follow-up or tests please contact the EAU
There are contact numbers and addresses on the back of this leaflet.
 Please allow plenty of time – parking is limited
 Please bring your prescription or medicines with you
 Please call the EAU (01895 279022) if you are running
late or have any problems finding the Centre.
Further Information
Contact Details
EAU Reception 7.30am – 6pm – 01895 279022
Hillingdon Hospital switchboard – 01895 238282
NHS Non-emergency help – 111
More patient information about medical conditions
and treatments can be found at:
The Hillingdon Hospital Trust website at:
The Centre for
Emergency Care
Please bring this leaflet with you to hospital.
If you have any other comments, suggestions or
concerns, please contact our Patient Advice and Liaison
Service (PALS) on 01895 279973 (Mon – Fri, 9am – 5pm)
or email [email protected]
Hillingdon Hospital
Pield Heath Road
Everything you need to know about
Ambulatory Emergency Care
PI ID: 184
Review: 06/16
NHS Number: