Resume for your information

1107 - 10620 150th St,
Surrey, BC, V3R 7S1
Tel: (604) 588-5585
Cell: (604) 209-2254
email: [email protected]
Frank B. Kathwaroon
Work History
To utilize my solid people skills, broad business analysis and management
experience in both the public & private sector, extensive computer knowledge,
training expertise and project management skills with a company who has an
involved and diverse client base; where I can make a positive difference for both
the company and their clients.
Client services management
Preparation of administrative and training materials
Web page design, creation, site set-up and maintenance
Preparation and presentation of seminars
Work flow organization through Short Interval Scheduling techniques
Methods and procedures analysis and documentation
Computer applications software instructor
Ministry of Children and Family Development computer training consultant
Project Manager for Province of BC school studies
Documentation for Province of BC hospital studies
Facility contract negotiations with Canada Post
Industrial Engineering projects, ITT
Web sites for CDN & US companies
Author, published So You Want to Buy a Computer
2006 – Present
William L Rutherford (BC) Ltd
Client Services Manager
Richmond BC
guidance to clients on importation of goods into Canada
working with clients to resolve any issues with services provided
1991 - 2006
FBK Consulting Management
Vancouver, BC
Provided training in software applications to thousands of students
Develop course material for client-specific training
Business analysis to establish new operating procedures, (manual or computer)
Developed administration procedure manuals, work flow and job descriptions
Web site creation, design, setup and maintenance
Major Contracts
1991 - 2006
Vancouver Community College
Senior Trainer
Computer software training (including Microsoft Office)
Training and mentoring new instructors
New application software course development
Vancouver, BC
1996 – 2000
DH Hamilton & Associates
Vancouver, BC
Business Consultant
Developed commerce ready web site, to accept sales orders
Aided in establishing the marketing and sales goals including required printed
1995 - 1996
Tri-City Management
San Francisco, CA
Project Director
Developed a web site including an online scheduling system for the International
Models Network, an affiliate company
Developed flyers, brochures and advertising for the Smile Club, an affiliate
Prior Positions
Manager, Consulting Services with BC Buildings Corporation, Vancouver, BC
Supervisor, Methods & Procedures with Finning Tractor, Vancouver, BC
Industrial Engineering Consultant, with Ritchie & Associates, Toronto, ON
Sir George Williams University, Montreal, QC
Bachelor of Computer Science (Partial)
University of British Columbia, Vancouver, BC
Marketing, Negotiation, and Facilities Management Course
Prism Ltd., San Francisco, CA.
Leadership and Commitment Workshops
family time, wide open spaces, walks, carpentry, web site design
American Institute of Industrial Engineers (July 1980)
Toastmasters , member (1985)
HTML Writers Guild of America (1999)
Certified Customs Specialist (CCS) (2008)
Author & Publisher :
“How to Buy a Computer”