HWT founder for itravel

Become a Specialist
and get exclusive
industry deals and
more…
Learn more >
Thursday 8th May 2014
Fly return to
Europe from
$1,199
pp
plus SAVE up to
25% on select 2014
HURTIGRUTEN
voyage fares!*
Book by 31 May ‘14
HWT founder for itravel
SCOTT Harvey, one of the cofounders of Harvey World Travel,
has signed on with the itravel
group as its “brand ambassador”.
Harvey established HWT in 1971
with his father, and says that
itravel’s philosophy of “focusing
on individual needs and steering
away from a pure corporate
approach is comforting, and takes
me back to the early days of
Harvey World Travel.
“Through training,
communication and transparency,
there is a real sense of belonging
Explore 16% discount
Click
for more
info!
EXPLORE! is offering 16% off
selected small group adventures,
with a huge variety of product
covering destinations such as
Burma, Cuba, Italy and more - see
page ten of today’s issue.
Eight pages of news!
Call 1800 623 267
E [email protected]
W discovertheworld.com.au
*Contact DTWC for full terms & conditions.
Travel Daily today has eight
pages of news & photos, plus
full pages: (click)
• AA Appointments jobs
• Explore! adventure savings
• Tempo/Bentours brochures
“Partner with Australia’s leading
mobile consulting group and meet
the number one support team”
within the franchise group”.
itravel is run by Steve Labroski,
with the business formerly
trading as a Jetset Travelworld
Network affliate, and then
splitting off to establish its own
retail franchise travel agency
group last year (TD 22 Aug 2013).
The company currently has
12 retail locations in NSW - all
former JTG members (TD 23
Jan) - along with an established
network of mobile agents.
Labroski said itravel was
planning a series of focus groups
and roadshows featuring Scott
Harvey, whose “experience,
knowledge and vision will
enhance the success and future
of itravel”.
Rome tax increase
CIT Holidays has advised that
Rome City Council is increasing
taxes on tourists staying in Rome.
Effective 02 May the rates are
€7 in five star hotels, €6 in four
star and €4 in three star accom,
with kids under 10 exempt.
The tax is per person per night
and is payable direct to the hotel
at the time of stay.
NEW
2015 European
River Cruising
Brochure
OUT NOW
EUROPE
RIVER CRUISING
ITINERARIES
FEATURING UNIQUE
& ASIAN WATERWAYS
2015
TAILOR MADE HOLIDAYS
15% commission*
on all 2014 and 2015
river cruise bookings
*Conditions apply.
Click here
for more information
1300 362 844
[email protected]
Click
Penny Hall - PTM in SA
“The support from the National
Partnership Office has always
been awesome for me
personally, I love the
conferences and the other
PTM’s are great. We are family
and I love it”.
BENTOURS
“430 Personal Travel
Managers can’t be wrong!”
join.travelmanagers.com.au
1800 019 599
[email protected]
2015 Preview Europe & Russia
Pay in Full Savings of
upEUROPE
to $2,400
per couple*
& RUSSIA
Valid until 31 July 2014
*Conditions Apply.
Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected]
S.S. Catherine
Page 1
Thursday 8th May 2014
New Adventure World mag
ADVENTURE World is set to
launch an Australian version of
the iconic National Geographic
Traveller magazine, as a way of
more closely engaging with its
target market of “intelligent,
independent, socially aware and
economically equipped” travellers.
It’s an extension of AW’s
Travellers Choice
adds four members
THE Travellers Choice group
has expanded in South Australia,
announcing the addition of Travel
and Cruise Ceduna, Argyle Travel,
Port Lincoln Travel and Cruise,
and Roxby Travel and Cruise.
The move increases Travellers
Choice SA portfolio to 16
members, giving the group “an
unrivalled regional network
across the state,” according to
ceo Christian Hunter.
He said Travellers Choice was
heavily focused on helping
members implement highly
effective local area marketing
campaigns “rather than simply
relying on generic advertising”.
All of the new additions were
formerly part of Helloworld.
existing partnership with National
Geographic (TD 11 Mar), and
follows last year’s acquisition of
the Adventure World operations
by The Travel Corporation.
MD Fiona Hunt told TD the
publishing initiative will help
make relationships with clients
closer, “much more than just
releasing a yearly brochure”.
AW has appointed a local editor
but content will also come from
the international version of the
magazine, with 85,000 copies to
be distributed quarterly with a
suggested cover price of $9.95.
All Adventure World passengers
will receive a free subscription.
Hunt said the move was a
“commercial venture” and
advertising will not be restricted
just to Adventure World product.
She said through the magazine
AW would interact with
customers in an “informative and
exciting medium, providing them
with rich travel experiences”.
FJ restructure
FIJI Airways has appointed Otto
Gergye to the newly created
position of Executive General
Manager Sales and Marketing,
under a revamp of the airline’s
commercial operations.
Gergye’s career has included
senior roles with Flight Centre,
Malev, BA and Air Berlin.
FJ has also appointed former
Virgin Australia executive Franc
Zvonar as General Manager
Marketing, while Aubrey Swift,
previously FJ Chief Commercial
Officer, is now the airline’s Chief
Strategy Officer.
CEO Stefan Pichler said the
restructure would separate
day-to-day sales and marketing
functions from more strategic
fleet and network planning as
well as revenue management.
He said this would help the team
“better focus on ensuring our
airline’s growth and increasing
profitability,” delivering on FJ’s
five year master plan.
More appointments on page 7.
WHY WORRY ABOUT THE FUTURE,
WHEN YOU CAN BE THE FUTURE.
With the 1 July disbanding of the Travel
Compensation Fund and industry deregulation
approaching, Travel Counsellors’ customers
in Australia will continue to have their money
100% protected in the eventuality of any
failure. Every last cent. It’s a level of protection
others can’t match but for us, it’s about putting
the customer first. Simple.
BE THE FUTURE: BE A TRAVEL COUNSELLOR
Call: 03 9008 4291
[email protected]
www.travelhomeworking.com.au
Conference & Events - Syd
Snr Leisure - Syd Nth
Exec & Mgt roles to $65K +
High-end itineraries to $55K +
Contact: 1300 467 522
www.inplacerecruitment.com.au
Customer Service - Syd
Support agents to $55K +
Snr Retail - Syd Sth
Mon- Fri 9-5pm to $50K pkg
Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected]
People. Integrity. Energy.
Page 2
Contact : [email protected] inplacerecruitment or call 1300 467 522
Combine. Ability.
180 destinations in Europe.
Great stopover options.
One ticket. Lufthansa Group.
NEW! Last Minute Industry rates on
Carnival Spirit. Valid All industry members.
Book anytime. From $500* pp
including taxes and port charges.
Click for details
and competition.
Thursday 8th May 2014
Qantas to operate A380s to DFW
THE deployment of Airbus
A380s on Qantas services
between Sydney and Dallas Fort/
Worth (TD breaking news) will
see “the world’s largest passenger
aircraft on the world’s longest
route” from Sep this year.
The switch will see Qantas
reduce frequencies from the
current daily operation to six per
week, but the larger capacity of
the A380 will actually boost total
seats by around 10%, QF said.
It’s part of a network revamp
which will also see the current
Melbourne-Dubai-London
flights retimed, increasing flying
availability for the A380s.
It will also be facilitated by a
change in the mix of aircraft used
between Sydney and Hong Kong.
QF ceo Alan Joyce said that
Dallas had become an important
gateway for Qantas customers
since the route debuted in 2011.
“It is the hub for our partner
American Airlines and offers more
than 30 destinations beyond the
west coast of the United States
as well as parts of Canada and
Mexico on their network.
“When you combine the A380
with the onward connections
available from Dallas, this is a
great example of the right aircraft
on the right route,” he said.
The additional range of the
A380 will see the return flight
operate direct to Sydney rather
than via Brisbane.
MEANWHILE Qantas also this
morning provided an update on
its strategy, saying it’s “moving at
pace” towards its $2 billion cost
reduction target.
The plan forecasts total staff
cuts of 2,200 by the end of Jun,
with a further 1,800 during the
next financial year - and then
1,000 more by the end of FY17.
Other savings will be made
through improved line
maintenance productivity and
fleet simplification.
Ireland in the pink
TOURISM Ireland is thrilled that
the Giro d’Italia cycling race will
take place between Belfast and
Dublin this year, kicking off across
the weekend with Australian TV
coverage on SBS and Foxtel.
Elite cyclists from across the
globe will compete for the “pink
jersey,” and the keen interest in
the sport from Aussies is likely
to see an increased number
of requests for information on
cycling routes across the country.
TI manager Australia/NZ, Diane
Butler, said cycling is a popular
activity for tourists visiting Ireland
with a huge network of trails as
well as great “après cycle” options.
New role for Anthea
FORMER Qantas Tourism
Business Manager Int’l, Anthea
Somerville, has been named as
Sealink/Captain Cook Cruises’
new Sydney-based Sales Manager
USA, Canada, South America and
Inbound.
* Conditions Apply.
CLICK HERE for further details
Window
Seat
BRANDING can be a tricky
exercise, as recently discovered
by the marketing organisation
for the NZ capital Wellington.
After
spending
$24,000 on
a refreshed
logo design
for the “Absolutely Positively
Wellington” brand (above)
which launched last Nov, the
city council then reacted to
strong community feedback
that the cross made it look a
little to “churchlike,” reports the
Dominion Post.
However the controversy has
continued, with stakeholders
outraged that a further $15,000
has now been splashed out
on another version which is
described as “largely the same”
but without the large plus sign.
Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected]
Page 3
Thursday 8th May 2014
Aus pact champions the world Four ships for Royal Caribbean
THE tight links between Dubai
Tourism Australia and Emirates
is set to be emulated at other
overseas offices.
The businesses have worked
hand-in-hand on projects for
3.5 years, forming a benchmark
Emirates is keen to develop in
other markets, EK exec Barry
Brown said.
He said such is the success of
the pact “we are now trying to
mirror that in places like China,
Japan and Germany and the UK.
“We were the first ones to put
our big footprint on it,” Brown
commented.
MEANWHILE, Brown told TD
this week passenger acceptance
of Emirates’ alliance with Qantas
has been “phenomenal.”
He said “It’s given Qantas
another 40 destinations, with
5,000 flights per week which they
can connect to.”
He said the pact has been
“powerful” both inbound and
outbound from Australia.
“Quite frankly we are a good fit
as was said 18 months ago.
“If you overlay our schedules,
we were natural brothers, and
the chemistry that Alan Joyce
brought through the Qantas
network with Tim Clark made it a
good partnership.
“It is where we want it, and it
is continuing to evolve after one
year,” Brown said.
He said the partnership
was particularly appealing to
travellers booking river cruises
out of Australia.
“As we see river cruising evolve,
people can fly into Amsterdam
on Emirates or a combination
of Qantas & Emirates, take
their cruise and come out of a
hub like Vienna, or Venice or St
Petersburg...that’s really the big
strength and that’s where we are
hearing most comments from the
frequent flyers,” he added
Brown is pictured with Dubai
Tourism’s Julie King (left) and
Veronica Rainbird.
Bookabed appoints
AIR Marketing Asia Pacific has
been appointed to represent
European online wholesaler
Bookabed, which was launched
into Australia by Roy McCullagh
last year (TD 12 Jul 2013).
Turkish Odyssey
18 Day Small Group Tour from $2250 pp twin share
Turkey
WITH GREECE EXTENSIONS
Hotels
Tours
Programs
Cruises
Car Rental
Gallipoli Tours
THE Australian market is firmly
in focus for Royal Caribbean
International, which yesterday
announced it would deploy a
fourth ship in local waters in
2015/16 (TD breaking news).
And in another first for the
company, the 2,000 passenger
Legend of the Seas will homeport
from Brisbane, significantly
expanding Royal Caribbean
operations in Queensland.
“Legend of the Seas will provide
a new choice in local cruising
- and is the logical next stage
in Royal Caribbean’s growth in
Australia,” said RCI regional vice
president, Gavin Smith.
“This move comes off the back
of strong demand from both the
local and international guests
and represents another major
investment by Royal Caribbean in
the Australian cruise market”.
Many locals are already familiar
with Legend of the Seas which
sailed in Asia from 2008 to 2013.
The Brisbane program will go
on sale later this month, with 17
itineraries ranging from 2 to 14
nights to the South Pacific, Qld
and New Zealand.
Legend will join Explorer of the
Seas, Voyager of the Seas and
Radiance of the Seas which will all
operate from Sydney.
More cruise news in today’s TD
Cruise Update.
US/AY codeshare
FINNAIR and US Airways
are planning an extensive new
codeshare pact, covering 13 AY
routes and almost 30 US Airways
transatlantic services.
***Join Air Canada’s Dynamic Sales Team in Australia***
Air Canada is expanding its commercial sales team in Australia and looking
for successful and experienced professionals in the following fields, based
in Sydney.
Being part of Air Canada is to become part of an iconic Canadian symbol,
recently ranked the Best Airline in North America. Let your career take flight
by joining our diverse and vibrant team at the leading edge of passenger
aviation.
Sales Support Specialist (Groups, MICE & FIT Specialty) – Full Time
Support Air Canada’s Sales team through B2B related support activities.
Advanced knowledge of Airline Reservations Systems, Group, FIT and
Mice business and airline industry technical programs is mandatory.
Sales Support Specialist (Fares and Marketing Specialty) – Full Time
Support Air Canada Sales team and B2B related support activities.
Advanced knowledge of Airline Reservations Systems, Fares and airline
industry technical programs is mandatory. Additional duties will include
fares and marketing support activities.
Corporate Sales Executive – Full Time
(**1 year Maternity contract position)
Demonstrated ability to manage and develop airline direct and in-direct
corporate business in Australia. Utilizing current industry contacts acquire
new corporate business as well as manage current Air Canada corporate
portfolio and TMC relationships. Advanced ability to negotiate contract
terms discount levels and revenue/market share targets.
Yacht Charter
15% commission till 31 May on selected Turkey tours.
2014
www.greecemedtravel.com
Call: 1300 661 666
email: [email protected]
www.greecemedtravel.com.au
Relevant experience within the context of each role is mandatory. Airline
experience or GSA experience is also a strong asset. Please send resume
and cover letter with the title “JOIN AIR CANADA” to:
[email protected]
Due to the potential high level of interest, only applicants chosen for
interview will be contacted.
Applications close: May 16, 2014
Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected]
Page 4
Y!KS
RRWEE
HLUAST
Thursday 8th May 2014
Aviareps committed
VA applies for PNG
TOURISM representation
firm Aviareps says it’s strongly
committed to the Australian
market, after seeing major
“churn” in its local portfolio of
accounts in recent months.
Thomas Drechsler, the
company’s Chief Operating
Officer Tourism, is in Australia
to meet with newly appointed
gm Peter Power (TD 27 Mar) as
well as visit Australian Tourism
Exchange in Cairns next week.
He highlighted the global
strength of the business, telling
TD that Aviareps is celebrating
its 20th anniversary this year and
has just opened its 52nd office.
The company’s scale allows
it to provide strong synergies
for clients, while the fact that
all offices are Aviareps-owned
“guarantees a certain quality”.
In Australia the firm still
represents New York and
Mauritius, and he’s confident
that further destinations will be
announced in coming months.
Aviareps also represents several
Australian products in other
international markets.
VIRGIN Australia has applied
to the International Air Services
Commission for an allocation of
160 additional weekly seats on
the Papua New Guinea route.
VA says it plans to operate an
extra weekly 737 flight between
Brisbane and Port Moresby
from 06 Jul, with the IASC
inviting other applications for
the capacity with a notification
closing date of 15 May 2014.
Historical Dubai site
A REDEVELOPMENT of Dubai’s
historical district has been
identified as a “key project” by
the emirate’s Department of
Tourism & Commerce Marketing.
Commenting on the attraction,
executive director of tourism
development & investments for
DTCM Yousuf Lootah said it will
showcase to international tourists
the UAE’s rich heritage.
“We are working to ensure that
the history and the art of Dubai
gets to be known,” Lootah said.
The historical district will extend
from Dubai museum, the castle,
across the creek & the gold souk.
Retail Travel Sales Consultants x 2
Vasco Worldwide is a global avant-garde travel enterprise
that brings together a wide array of products and services,
with the purpose of making a traveller’s experience
comfortable, safe, affordable and unique. We are seeking
2 full time staff to join our new state of the art travel shop in
Kent Street Sydney.
Duties & Experience:
• Handling of customer enquiries and selling Vasco
products & services
• Excellent customer service, computer & admin skills
• Applicants must have at least 2 years experience in the
travel industry
• Understanding of the Indian subcontinent destination an
advantage.
We are offering training and modern work conditions with
competitive salary commissions & super and future global
career opportunities. If you are energetic, enthusiastic and
value teamwork, flexibility, creativity, then please send your
resume & cover letter stating why you
would be an ideal candidate for the
role to
[email protected]
Applications close 5pm Fri 23 May 2014
Emirates not chicken
over Kiev
EMIRATES remains committed
to operating services into the
Ukraine, but has admitted
stability in the country amid
escalating tensions with Russia
has made the Kiev route a
“challenge.”
Divisional senior vp commercial
operations Far East & Australasia
Barry Brown said that Emirates
was “continuing to review Kiev,”
admitting “it has been difficult
for us, there is no secret there”.
Emirates launched daily flights
to Kiev in Jan this year - around
the same time the situation there
started to get out of hand.
Brown confirmed that capacity
on the Kiev route has now been
wound back to a four weekly.
He added passenger safety was
“paramount” to EK, and if there
was any hint it was not safe the
carrier would drop Kiev.
MEANWHILE, DFAT has added
Odessa to its list of destinations
within the Ukraine it is now
advising Australian travellers to
avoid visiting.
The warning follows “ongoing
unresolved tensions” in Odessa
which has seen a number of
locals killed and injured during
violent demonstrations.
Odessa becomes the latest city
in Ukraine to be classified by
DFAT as “Do Not Travel, following
Donetsk last week (TD Fri).
3x EK A380 for SYD?
EMIRATES is likely to convert
the last of its thrice daily services
to/from Sydney to the carrier’s
flagship Airbus A380, it has been
revealed.
Divisional senior vp commercial
operations Far East & Australasia
Barry Brown told Travel Daily this
week in Dubai the move “would
be natural to consider.”
Brown said such is the demand
for the A380, when EK began
flying the superjumbo to Australia
five years ago, passengers would
travel from interstate to Sydney,
solely to trial the big bird.
Currently, only EK419/418
operates using Boeing 777-300ER
aircraft from/to SYD, via Bangkok.
The change to an all A380
Sydney service would depend on
passenger flow and demand.
Emirates is witnessing “strong
demand” to Asian gateways
from Australia as a result of the
partnership with Qantas, Brown
commented.
Currently, EK offers flights to
Singapore from Melbourne and
Brisbane & also to Kuala Lumpur
from Melbourne.
“All of those destinations are
having a growth spurt,” he said.
“It would be a natural to
consider that once we have
met the critical demand state
we would replace the Bangkok
service with an A380.
“But I don’t have a date for
that,” Brown indicated.
Visit USA
Regional
Expos
ADELAIDE: Hilton Adelaide – May 27th
PERTH: Rydges Perth – May 28th
Don’t miss this chance to update your USA knowledge
with representatives from tourist offices, hotels,
airlines and attractions.
Great prizes including a ticket to the USA and more.
For more details CLICK HERE
and RSVP now
Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected]
Page 5
Ever offered someone a role
and they were completely
different in their interview?
We can tell you what they’re really like...
Call FC Appointments now on 1300 113 492
or visit www.fcappointments.com.au
Thursday 8th May 2014
Dubai mid-range accom drive
AN INITIATIVE by the Dubai
Govt to address a lack of 3- and
4-star accommodation is seeing
results, with 151 mid-range hotels
being evaluated for the city.
Last Nov, Dubai’s Department of
Tourism & Commerce Marketing
introduced a new incentive plan
that set out to encourge lower
priced accommodation to the
emirate (TD 30 Sep).
The vast majority of hotels to
have opened or that are currently
under development in Dubai fit
the 5-star, luxury category.
Dubai activated the incentive
to broaden the appeal of the
destination to the family market
over the next six to seven years in
the lead up to Dubai Expo 2020.
At present, there is a supply of
85,600 keys in Dubai, while there
is a confirmed pipeline of hotels
to take that tally to 103,000 in the
next four years, until 2018.
DTCM determined there is a
need for 86,000 more keys to add
to the current inventory in order
Dubai tourism college
DUBAI’S Dept of Tourism &
Commerce Marketing will shortly
reveal the name of the vocational
partner it will align with to launch
a new training centre in Dubai.
The Dubai College of Hospitality
& Tourism is expected to open
in the next two years & will assist
new hotels with the city’s shortage
of professional staft, executive
director of tourism development
& investments, Yousuf Lootah
said at Arabian Travel Market.
“At this stage we have
successfully engaged with our
academic vendor and partner
which we will be announcing very
soon,” Lootah told Travel Daily.
“We aim through this college to
help & assist Dubai in enriching
the visitor experience at every
touch point the tourist will have
with services across Dubai, from
his first interaction at the airport
to the hotel and in different
tourism magnets in Dubai.”
to keep up with Dubai’s annual
tourism growth forecast of up to
9% - 36,000 of those keys fall into
the 3-star and 4-star categories.
The incentive reduces red-tape,
fast-tracks approval processes
and offers fee reductions for 3- &
4-star new-builds or conversions
that open before mid 2017.
Executive director of tourism
development & investments for
DTCM Yousuf Lootah told Travel
Daily in Dubai the project has, up
to late Mar, enticed applications
from eighty-five 4-star properties
and sixty-six 3-star hotels.
Collectively, the number will add
a potential 25,000 keys.
Lootah said generally the 4-star
accommodation developments
were located on the beach,
while the 3-star hotels would be
city-based or positioned near
“anchor magnets” such as tourist
attractions and theme parks.
It is highly unlikely three-star
properties would be located near
the beach or on the Palm as “it
wouldn’t make financial sense
due to land prices,” Lootah said.
Nakheel-backed Deira Islands,
currently under development in
the Arabian Gulf, present new
opportunties for two resorts and
four hotels.
“The Nakheel project will focus
on 5- & 4-star hotels and there is
a sufficient supply of 4-star beach
hotels there,” he told Travel Daily
during Arabian Travel Market.
“In general, we hope the
incentive plan will help hotels get
through the stabilisation years
once opened, and that’s the
reason it is offered this way.”
The first few years are hardest,
so Dubai is helping hotels get
through their initial years,”
Lootah commented.
Holiday homes will also add
to the current “supply pot”
and provides a further boost
for surrounding hotel’s F&B &
restaurant usage and events
space, Lootah said.
Currently, Dubai’s average hotel
occupancy levels sit around 78%.
Delegates dolled up in Dubai
THE decadent Jumeirah Zabeel
Saray was the host venue for an
official Arabian Travel Market
2014 Party earlier this week
for Australian & New Zealand
delegates attending the show.
Participants donned their finest
attire for the resort’s specially
themed ‘Night with the stars’
performance which featured
a mix of musicians and artists
peforming in the MusicHall.
Dubai Tourism Australia director
Julie King, general manager of
trade relations & partnerships
Veronica Rainbird and Arabian
Adventures’ senior business
development executive Renate
Fernando, are pictured with the
Aussie/Kiwi delegates in the
Musichall prior to the show.
Dubai Metro Museum
FOURTEEN of Dubai’s Metro
stations will be transformed into
museums in an initiative by Dubai
Culture & Arts Authority, the
Executive Office and RTA.
The Metro Museum project will
launch in 2015 and sees stations
equipped with different art forms.
Sales & Marketing Executive – TRYP Hotel Fortitude Valley
We are looking for an ambitious, social savvy Sales and Marketing
Executive for Australia’s very first TRYP Hotel.
TRYP by Wyndham offers business and leisure travellers one part
experience and one part destination with contemporary, unique lodging
options. If you have your finger on the pulse of the fast pace of Gen X and
Y urban culture and the Brisbane market, we’d like to hear from you.
You will need a hunger for achieving sales results and a successful
hospitality sales, marketing and social media background. You will not only
have the personality to reflect the unique and vibrant feel of TRYP but also
a good sense of humour, strong people and networking skills.
About the job
To be successful in this role you will develop strategic sales and marketing
partnerships to drive occupancy and revenue results. Of importance will be
your ability to build and drive a strong social media following.
You will have a passion for yield management as well as be a creative
thinker always seeking opportunities to connect and engage with the
market. Finally, you have a knack for inspiring and motivating people to act
and can sell the experience whilst you provide exceptional service.
This is a fantastic opportunity for an up and coming professional to make
their mark working for Brisbane’s hippest hotel.
Apply now. Click here: http://bit.ly/1geb95O
Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected]
Page 6
Agents live in Mauritian luxury
Sabre for Air Berlin
AIR Berlin has announced that
it will migrate its reservations and
passenger management systems
to the SabreSonic suite, with the
full transition to finish in 2016.
Thursday 8th May 2014
Industry Appointments
WELCOME to Industry Appointments, Travel Daily’s Thursday feature
which has the latest job appointments from across the industry. If you
have just appointed someone to a new position and would like to update
the industry, send us an email at [email protected]
NO EXPENSE was spared to
treat this group of lucky agents
and team members to the
lifestyle of royalty recently on an
educational to Mauritius, hosted
by New Horizons Holidays.
The wholesaler whisked the
group off to split their stay at the
five-star LUX Le Morne and the
high-end St Regis Mauritius.
For the water babies, highlights
of the trip included snorkelling
at the St Regis and admiring all
WIN A $50 GIFT
CERTIFICATE TO
SURF, DIVE & SKI
the colourful sea life through the
crystal clear Indian Ocean waters.
Walking with lions Casela
Nature and Leisure Park was an
amazing experience thoroughly
enjoyed by those while on land.
Universally however, the group
raved about the super high
standard of food on offer, with all
tastes and preferences catered to.
Pictured above admiring the
view at the Chamarel Waterfall
from left is Helen Watson, Wise
Choice Travel Service; Sara
Rowe, Helloworld Belmont; Carl
Lemnell, Air Mauritius; Peta
Beckingham, Floreat World of
Travel; Karen Jones, Northline
Travel; Jemma Goddard, New
Horizons Holidays; Eric Vos,
New Horizons Holidays and
Claire Huxtable from Helloworld
Dunsborough.
Chiang Rai earthquake
This week TD is giving 5 winners the
chance to win a $50 gift certificate
to surf, dive & ski, courtesy of Visit
Huntington Beach.
Surfing isn’t just an activity here;
it is part of who we are! Discover
“Surf City USA” and the best
of Southern California culture.
HB offers the most authentic
surf lifestyle, coupled with 16
kilometres of uninterrupted
coastline. Located in Orange
County, 56 kilometres south of
Los Angeles, and the closest beach
to Disneyland.
Visit: http://www.surfcityusa.com/
To win, email your answer to:
[email protected]
Three of HB’s most loved
hotels are ocean front. Name
two of the three ocean front
hotels.
Congratulations to our lucky
winner Leisel Brown, from
Figtree Travel.
MINOR damage to roads has
been reported in the Chiang Rai
province of Thailand as a result
of a 6.1 magnitude earthquake
earlier this week.
Local DMC Destination Asia
has advised of no restrictions to
access at either airport, however
a local temple attraction has been
closed due to safety concerns.
A number of transfer routes
have also been rerouted due to
some damage to roads used.
Destination Asia says it does not
anticipate any further disruptions.
MEANWHILE Destination Asia
has also announced the debut of
a new “inbound India division”.
The new business will be part
of Destination Asia Thailand,
operating from its Bangkok office.
“Destination Asia Thailand
sees great potential in the India
market, especially at the top end
leisure and MICE segments,” said
md Phornthip Hirunkate.
Hong Kong-based carrier Cathay Pacific has promoted Richiko Olrichs
to the role of Direct Sales Manager for Australia. Additionally, Franziska
McCarthy has joined the carrier from Garuda Indonesia as its new
Marketing Communications Manager. Both roles will be based in Sydney.
Property representation firm Randall Marketing has signed Sherry Chen
as its Business Development Manager based in the Beijing office.
Independent Travel Group has welcomed Hamish McCracken as its new
Network Manager. McCracken brings experience with Helloworld and
Cathay Pacific and will work with new clients signed to the group.
Rachael Thomas has been appointed to the role of team leader for FC
Product Solutions at Flight Centre Global Product - Corporate. Thomas
brings over 23 years industry experience in many roles to her new position.
Global attraction operator Merlin Entertainments Group ANZ has signed
Mango as its PR Agency for its parks in Australia and soon, also in NZ.
Bringing 15 years experience in serviced residence apartments in various
locations in Australia and overseas, Allison Englebretsen has joined the
team at Fraser Suites Perth as its new General Manager.
Australasian online travel booking and expense management firm Serko
has welcomed Tim Nichols as its new Chief Product Officer. Elsewhere in
the organisation, Simon Botherway, Claudia Batten & Clyde McConaghy
have been appointed to the firm’s independent Board of Directors.
Luxury Whitsundays property Daydream Island Resort & Spa has hired
Amanda Burleigh as manager of its 16-room Rejuvenation Spa facility.
Burleigh will oversee new procedures, training & maintaining standards.
Low-cost long-haul carrier AirAsia X has recruited Dato’ Bernard Francis
as its new Commercial Director.
Set to commence in his new role from next month, Geoff Stephens will
take the role of Chief Financial Officer at the Melbourne Convention and
Exhibition Centre (MCEC). Stephens moves from his role at the MCG.
Donald A Wignell has been recruited by InterContinental Hotels Group
in the role of Director of Food & Beverage for South West Asia.
Risuna Mayimele has this week started with South African Tourism as its
new Global Manager Communications. Mayimele will oversee the firm’s
image as a preferred tourist destination in markets around the world.
Slower Mar reported
GLOBAL passenger traffic
growth rates dipped in Mar, with
IATA figures showing numbers up
3.1% for the month - slower than
the 5.6% increase in Feb.
Asia-Pacific growth was
particularly weak at just 1.1% year
on year, partly attributed to the
earlier Lunar New Year this year.
Capacity increased 5.3%, leading
to a 3.1% drop in load factors to
76% for the region.
Club Med incentive
TOP sellers of travel packages
incorporating Garuda Indonesia
flights and Club Med Bali accom
can win one for themselves in a
new incentive launched by the
all-inclusive resort operator.
Five packages for two people
are up for grabs, with the booking
period running through to 30 Jun.
Winners selected must be able
to take their prize by 31 Mar 2015.
For more details, CLICK HERE.
Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected]
Page 7
Cambodia change
Thursday 8th May 2014
DFAT has lowered the level
advice for Phnom Penh in
Cambodia to “exercise normal
safety precautions, which is the
same as the rest of the country.
HA-HA-Happy Birthday!
Arrivals up, departures down
THERE were more than 560,000
short-term visitor arrivals into
Australia during Mar, setting a
new benchmark for the month,
according to the Australian
Bureau of Statistics.
However the growth trend for
departures looks to have reversed
with a monthly decline of 0.7%,
following drops in Jan and Feb.
Figures released this morning
showed inbound growth in all
top ten source countries, with
the biggest percentage increases
recorded for Malaysia (up 31.8%)
and then Singapore (up 24.4%).
Departures are still up 2.6% year
on year but the ABS is forecasting
further declines based on the
trend estimates in the figures.
The fastest growing outbound
destination during Mar was
Singapore, up 21.4% followed by
Malaysia which rose 16.6%.
NZ was the top outbound
destination, followed by China.
WIN A TRIP FOR TWO TO HAWAII
Throughout May, Travel Daily is giving readers the chance to win a
fabulous holiday to the island Oahu, courtesy of Hawaii Tourism,
Outrigger Reef on the Beach and Hawaiian Airlines.
The prize includes:
• Two return economy tickets on Hawaiian Airlines between Sydney
or Brisbane to Honolulu, Oahu;
• Five night stay at Outrigger Reef on the Beach in Ocean View Room
plus breakfast for two;
• Round-trip shared transfers between Honolulu Airport and
Outrigger Reef on the Beach.
Every day Travel Daily will ask a different Hawaii-related question
– just read the issue and email us your answer. There will be 22
questions in total, which will also be posted on our website.
At the end of the month the subscriber with the most correct entries
and the most creative response to the final question will win this
fantastic holiday to Hawaii.
Email your answers to: [email protected]
Q.6: How many
times per week do
Hawaiian Airlines
depart Sydney?
Click here for more info and
terms & conditions
Travel Daily is Australia’s leading travel industry publication.
Produced each weekday since 1994, the newsletter is first with the
latest industry news and is available by paid subscription to people
within the travel industry. Sign up for a free 14 day trial subscription
at www.traveldaily.com.au.
HAWAII Tourism Oceania is this
week conducting its “Aloha Down
Under” roadshows, with an event
in Sydney yesterday including a
special birthday cake for Hawaiian
Airlines.
Country manager Ashlee Galea
highlighted the strong growth
in Australian and New Zealand
travel to Hawaii over the last
few years, with the region up
28.5% and more than 300,000
Australians heading there in 2013.
The average length of stay is a
healthy 9.5 days and Aussies also
have a high “daily spend,” with
lots of shopping going on.
There’s also a high level of
repeat visitation, Galea said,
while Australians are venturing
further afield with lots of travel
onward from Oahu to other
Hawaiian islands too.
The Aloha Down Under
roadshow continues tonight in
Brisbane, with strong interest
in the destination reflected by
the fact that Hawaii Tourism has
had to waitlist attendees at each
event in Melbourne, Sydney and
Brisbane.
During yesterday’s lunch HA’s
Hugh Twomey also highlighted
the upcoming launch of the
airline’s new “extra comfort
economy class seating”.
Available for sale now and for
travel from 01 Aug, HA’s aircraft
will offer 40 extra comfort seats
with a 36 inch seat pitch.
Advertising and Marketing: Sean Harrigan and
Lisa Martin
Email: [email protected]
Business Manager: Jenny Piper
Email: [email protected]
Postal address: PO Box 1010, Epping, NSW 1710 Australia
Part of the Travel Daily group of publications.
Street address: 4/41 Rawson St, Epping NSW 2121 Australia
P: 1300 799 220 (+61 2 8007 6760) F: 1300 799 221 (+61 2 8007 6769)
The new area will have personal
power outlets, complimentary
on-demand in-seat entertainment
plus meals and snacks and a
souvenir pillow and blanket.
Hawaiian’s extra comfort seats
can only be booked once the
client’s economy class ticket has
been issued, via a seat selection
tool on the HA website which
supports credit card payments.
PICTURED from left are Janaya
Birse, Hawaii Tourism; Kainoa
Daines, Oahu Visitors Bureau;
Ashlee Galea, Hawaii Tourism
country manager; Heather Jeffery,
Hawaiian Airlines; and Hugh
Twomey, Hawaiian Airlines.
ACCC “cross-appeal”
against Flight Centre
FLIGHT Centre is facing further
legal battles, with the Australian
Competition and Consumer
Commission today saying the
$11m penalty levied against FC
over price-fixing allegations is not
high enough (TD breaking news).
ACCC chairman Rod Sims says
the fines should have been higher
to deter similar conduct, given
“the nature of the conduct and
the size and financial strength of
Flight Centre”.
Flight Centre has appealed
both the initial decision and the
penalties (TD 17 Apr) which it
says were “manifestly excessive”.
Publisher/Managing Editor: Bruce Piper
Editor: Guy Dundas
Assistant Editor: Matt Lennon
Contributors: Jenny Piper and Barry
Matheson
Email: [email protected]
business events news
Travel Daily is a publication of TDaily Pty Ltd ABN 34 108 508 765. All content fully protected by copyright. Please obtain written permission to reproduce any material. While every care has been taken in the preparation of
Travel Daily no liability can be accepted for errors or omissions. Information is published in good faith to stimulate independent investigation of the matters canvassed. Responsibility for editorial comment is taken by Bruce Piper.
Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected]
Page 8
WANT YOUR CAREER SEARCH HANDLED CONFIDENTIALLY? CALL THE EXPERTS
*JOB OF THE WEEK*
REGIONAL RETAIL MANAGER
SYD– EXECUTIVE SALARY PACKAGE
Our client provides a diverse range of products and services
to the travel, tourism and resources sectors and is currently
looking for a strong regional manager. Based in Sydney with
the main focus of building team capability to deliver strong
sales outcomes, you will be accountable for leading and
developing a regional team. To be successful you will be
need to be an experienced sales leader or have managed a
retail outlet and ready to step up to a regional role.
MAKE THE MOVE FROM A PCO
DIRECTOR OF SALES - EVENTS
SYDNEY EXECUTIVE SALARY PACKAGE
Combine your high level sales skills with your strong Events
background to take the next step into this Director role.
Overseeing a team of operations and sales managers, your
key strengths will include strong connections within the
MICE space, the ability to win and nurture top clients as well
lead and motivate a team to succeed. This is an amazing
opportunity for an experienced Events Sales Manager to take
the next step in their career, Top salary and bonuses on offer
YOU CAN’T LIVE WITHOUT TECHNOLOGY
HERE’S YOUR CHANCE TO STEP UP
ACCOUNT MANAGER
SYD– EXECUTIVE SALARY PACKAGE
Make your travel career more relevant by joining the
advancing world of travel technology. You’ll be joining a
global organization delivering cutting edge solutions to the
travel industry, all the while strengthening your relationship
across the industry. If you’re hungry for success, recognition
and career progression this company will offer you all that
and more. If you have industry sales or account
management experience apply today
CORPORATE OPERATIONS MANAGER/TEAM LEADER
PERTH – SALARY PACKAGE $$
Feel at home in this corporate office where you will be
overseeing a team of multi skilled consultants. You will need
proven leadership skills and have exceptional knowledge of
corporate travel, training & development and client
relationship management. This role allows you to take full
management control of this office environment and manage
future growth and development. Current Team
Leader/Operations experience essential along with GDS.
MANAGE YOUR WAY TO THE TOP
SALES & EVENTS!
WHOLESALE TEAM LEADER
SYDNEY–SALARY PACKAGE $75K ++
Are you tired of working within a hostile team environment?
Move your career to the next level and see you career go
further. Coming on board as the Team Leader you will be
driven, motivated and have a maturity to be able to handle
this role running the operational requirements of the
Inventory team. Strong inventory experience is essential for
this role along with previous supervisory knowledge. A great
opportunity to join a market leader.
CONF AND EVENTS BUSINESS DEVELOPMENT
SYDNEY SALARY TO $80K PLUS BONUSES
Do you know how to hit the ground running and make your
mark on securing new event business? This fantastic new
role is a great opportunity to get ahead with a market leader.
Your experience in event/corporate sales has given you the
skill in developing leads, creating unique proposals building
relationships and signing up valuable new business. A great
opportunity with a company that offers career development,
and ongoing training.
6 MONTH CONTRACT
LOVE RETAINING ACCOUNTS?
EVENT MANAGER
SYDNEY– EXECUTIVE SALARY PACKAGE
This organization is committed to delivering the best event
management, group travel and incentive programs for
clients of all sizes using their experience teamed with
creativity and innovation. If you have experience managing
corporate events from small corporate meetings thorough to
large international incentive and conferences, then come
and see what this fantastic, growing organization can offer
you.
CORPORATE SENIOR ACCOUNT MANAGER
PERTH – EXECUTIVE SALARY PACKAGE
Join a name you can trust with a portfolio of interesting top
level clients to manage. Create impeccable service standards
delivering over and above to your clients on a daily basis.
Your knowledge of corporate travel account management
account strategies will be required for these high value
clients along with your negotiation skills to be able to offer
solution and formulate reporting requirement. These are rare
roles, ring today for a confidential chat
AUSTRALIA’S ONLY DEDICATED EXECUTIVE RECRUITMENT TEAM
CONTACT OUR NATIONAL TEAM TODAY ON: 02 9231 2825
OR EMAIL YOUR CV TO: [email protected]
FOR MANY MORE EXECUTIVE VACANCIES VISIT OUR WEBSITE
www.aaappointments.com/aus
BENTOURS