Non-Negligence Liability Insurance (UK) Insurance Summary Non-Negligence Liability Insurance (UK) Insurance Summary Non-Negligence Liability Insurance (UK) is underwritten by a member of the QBE Insurance Group (QBE) This insurance is a non-renewable insurance contract and the period of insurance is applicable to the duration of the works as specified in the quotation. This document provides only a summary of the main benefits your insurance policy. An outline of the policy’s significant features and benefits are set out below together with any significant exclusions or limitations. For full details of all policy benefits and all terms you should read the policy document. Excess or deductible Most cover sections will carry an ‘excess’ or ‘deductible’ being the first amount of each claim or occurrence that you must pay and is not covered by your insurance. The amount(s) will be stated in your quotation or renewal documentation together with a qualification whether the amount will be applied per claim or per occurrence. Conditions You must notify us of claims and events that may become a claim as soon as practical but always within the time limitation(s) stated in the policy under the claim conditions. Significant features and benefits This insurance policy provides an indemnity to you or the employer (Named Insured) under the specified contract in respect of any expense liability loss claim or proceedings which the employer may incur or sustain by reason of damage to any property caused by collapse, subsidence, vibration, weakening or removal of support or lowering of ground water arising out of or in the course of or by reason of the carrying out of the contract works. The policy includes costs and expenses awarded against the Named Insured or incurred in defence of a claim and such defence costs and expenses are payable in addition to the limit of indemnity. Significant / Unusual Exclusions or Limitations The policy document contains a number of exclusions and other limitations. The more significant exclusions applying that will bar any payment are listed below: QBE will not pay for a) the first amount of each and every claim as stated as the “excess” in the quotation or renewal offer document, and b) cover excludes i) liability arising from asbestos and/or asbestos containing materials; ii) inevitable damage; iii) claims brought in and awards made in any court outside the United Kingdom; iv) damage caused by your negligence, omission or default; v) liability in respect of sums payable under any penalty clause or by way of damages for breach of contract; vi) liability arising out pollution or contamination unless caused by a sudden, identifiable, unintended and unexpected incident; vii) war or terrorism; viii) damage to the works, or which is attributable to errors or omissions in the designing of the works. Significant limitations that will restrict payment are: a) The Named Insured must notify us as soon as practicable but in any event within 30 days after any event or the coming in possession of actual knowledge of damage. b) You must advise any and all changes to the declared business activity. KNNL080913 Page 2 of 4 Non-Negligence Liability Insurance (UK) Insurance Summary The maximum amounts payable as an indemnity are limited to the amount stated in the quotation or renewal offer document. Important information Your right to cancel Please ensure that the policy is suitable for your requirements since there are no rights of cancellation on your part. QBE may issue 30 days written notice of cancellation at any time by writing to your last known address when we will allow a pro rata refund of premium. Renewing your policy If QBE are willing to invite renewal of the policy QBE will use best endeavours to tell you at least 21 days before the expiry of the policy the premium and terms and conditions which will apply for the following year. Claim notification Should you wish to make a claim you must notify QBE as soon as practical on receipt of any claim, suit or becoming aware of circumstances that is likely to lead to a claim. But please read your policy as specific time limits may apply for claim notification. You may contact QBE at the address shown below. Complaint procedure If you are unhappy with the service provided for any reason or have cause for complaint you should initially contact the person who arranged the policy for you. In the event that you remain dissatisfied and where the insurer is or includes a Lloyd’s syndicate it may be possible in certain circumstances, to refer the matter to the Policyholder and Market Assistance Department at Lloyd’s, Fidentia House, Walter Burke Way, Chatham Maritime, Kent ME4 4RN, telephone 020 7327 5693, e-mail [email protected], If you wish you may contact the insurer directly: QBE Customer Relations at the address below or email: [email protected] or telephone + 44 (0) 20 7105 5988; of fax: + 44 (0) 20 7105 4032. If your complaint is still not resolved to your satisfaction you may refer the matter to the Financial Ombudsman Service at the following address: Insurance Division, The Financial Ombudsman, Service South Quay Plaza 2, 183 Marsh Wall, London E14 9SR. Referral to the Financial Ombudsman Service is available to all private individuals and eligible commercial customers. Making a complaint does not affect your right to take legal proceedings. A summary of our complaint handling procedure is available on request and will also be provided to you when acknowledging a complaint. Compensation QBE is covered by the Financial Services Compensation Scheme. This provides compensation in case any of its members are unable, in specified circumstances, to meet any valid claims under their policies. Compensation for non-compulsory insurance will be paid at 90% with no upper limit and at 100% if the insurance is legally compulsory with no upper limit. Compensation is only available to commercial customers in limited circumstances Further information can be obtained from QBE at the address below, or from the Financial Services Compensation Scheme at the following address: Financial Services Compensation Scheme; 10th Floor, Beaufort House, 15 St Botolph Street, London EC3A 7QU; or from their website (http://www.fscs.org.uk/contact-us/). KNNL080913 Page 3 of 4 Non-Negligence Liability Insurance (UK) Insurance Summary Directive Required Information The law and language applicable to the policy The law of England and Wales will apply to this contract unless you and the insurer agree otherwise. The language used in this policy and any communications relating to it will be English. Your insurer Your quotation or renewal documentation will state the name of the licenced insurer within the QBE Insurance Group (QBE) that is providing your insurance cover. It will be one of or a combination of the following companies. QBE Insurance (Europe) Limited QBE Insurance (Europe) Limited is a private company limited by shares (company number 1761561) and is Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Registration Number 202842. QBE Casualty Syndicate 386 and QBE Syndicate 1886 QBE Casualty Syndicate 386 and QBE Syndicate 1886 are managed by QBE Underwriting Limited (company number 01035198) and are Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Registration Number 204858 You may check these details by visiting the FCA’s website: http://www.fca.org.uk/ or by contacting the FCA on 0845 606 9966. In the event of a complaint please read the procedure above. Your insurer’s Head Office The insurer’s home state is the United Kingdom and its Head Office and registered address is: Plantation Place, 30 Fenchurch Street, London, EC3M 3BD, Tel: 020 7105 4000, Fax: 020 7105 4019. Registered in England No. 1761561 [email protected] KNNL080913 Page 4 of 4 QBE European Operations Plantation Place 30 Fenchurch Street London EC3M 3BD tel +44 (0)20 7105 4000 fax +44 (0)20 7105 4019 [email protected] www.QBEeurope.com QBE European Operations is a trading name of QBE Insurance (Europe) Limited, no.01761561 ('QIEL'), QBE Underwriting Limited, no. 01035198 ('QUL'), QBE Management Services (UK) Limited, no. 03153567 ('QMSUK') and QBE Underwriting Services (UK) Limited, no. 02262145 ('QSUK'), whose registered offices are at Plantation Place, 30 Fenchurch Street, London, EC3M 3BD. All four companies are incorporated in England and Wales. QIEL and QUL are Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. QUL is a Lloyd's managing agent. QMSUK and QSUK are both Appointed Representatives of QIEL and QUL.
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