Iowa C2 Nursing Home Healthcare Acquired

Join the Nursing Home Collaborative
Don’t be Left Behind
More than HALF of Nursing
Home residents who
experience harm return to
the hospital for treatment*
Recent studies indicate that
60% of Nursing Home adverse
events including pressure
ulcers, medication errors, falls
and infections are deemed
in hospital costs are attributed
to harm caused in Nursing
Homes in ONE YEAR*
Join Us
Telligen helps nursing homes better do the work they are already doing. By
working with Telligen you will be participating in the National Nursing Home
Quality Care Collaborative, designed to engage nursing homes in quality
improvement work using Quality Assurance Performance Improvement (QAPI)
as the framework. Participants will attend webinars and work with Telligen to
implement data-driven improvement strategies to achieve the following goals
over a five-year period:
• Decrease potentially avoidable hospitalizations
•Decrease unnecessary use of antipsychotics medications in residents
with dementia
• Decrease healthcare acquired infections and conditions
• Increase resident mobility
Participants can also choose system-level improvements relevant to their
organizational goals including:
• Staff stability
• Consistent/Permanent assignments
•Healthcare Acquired Infection reductions (HAI such as Methicillinresistant Staphylococcus aureus (MRSA) and clostridium difficile (C-DIFF))
• Leadership (Innovation/Peer support)
• Teambuilding/Communication (TeamSTEPPS and INTERACT)
• Finance (Five Star Ratings)
Benefits to you
• Active learning
• Understanding how to use data to drive improvement
• Establishing partnerships with community stakeholders
•Creating a model of improvement in your home that will sustain
regardless of turn-over
•Opportunities to learn from diverse experiences at the local, state and
national levels
• All services and support offered at no cost to you
Here’s what a participant had to say….
1 in 5
Nursing Home residents suffer
preventable harm
* Adverse Events in Skilled Nursing
Facilities: National Incidence Among
Medicare Beneficiaries
Our biggest successes in our QAPI journey with the help of
Telligen are: a.) Increased awareness in using the tools provided
to improve resident outcomes/quality of life for our residents.
b.) Significant shift in leadership approach in ways of improving
care with the use of the tools provided. c.) Culture of safety
improves staff morale and confidence towards the achievement
of focus area goals. d.) Enhanced use of data that had been
collected by proper utilization and analysis.
Join the Nursing Home Collaborative Don’t be Left Behind
Nursing home participants will:
While there is no fee to participate in the collaborative, participating
nursing homes are expected to commit to the following:
Establish interdisciplinary team to share the responsibility of
participating at least monthly in Collaborative events hosted by
Telligen and other partners (webinars, sharing calls)
Telligen will:
Support the National Nursing Home Quality Care Collaborative I and
II events through 2019, focusing on action-driven change
Provide data, already collected from the minimum data set to drive
and measure improvement
Test and implement changes and collect data to measure the
Facilitate peer-to-peer forums (including peer mentors) for disimpact of the changes in the nursing home’s chosen areas of focus cussing and implementing a systems-based approach for quality
during action periods between the Collaborative events
improvement practices
Submit requested data and progress reports during the
Provide access to wide-ranging best practices gleaned from high
performing nursing homes
Update QAPI Self –Assessment annually
Provide training/coaching on Quality Assurance & Performance
Improvement (QAPI) principles and Plan Do Study Act (PDSA) cycles
Share toolkits and resources including the NNHQC Collaborative
Change Package
DID YOU KNOW that more than 1/3 of all the CMS Certified Nursing Homes participated in the
National Nursing Home Quality Care Collaborative that ended July 2014?
About Telligen QIN-QIO
The Telligen Quality Innovation Network - Quality Improvement Organization (QIN-QIO), in collaboration with the
Centers for Medicare & Medicaid Services (CMS), is supporting the HHS National Quality Strategy to accomplish
better care, better health for people and communities and affordable care through improvements.
Working together within a three-state network, teams in Iowa, Illinois and Colorado will work side-by-side with
providers in all settings of care on quality improvement initiatives, while pooling resources and common elements to
best serve the needs of beneficiaries, families, caregivers and healthcare providers across the region.
Our Approach
We drive quality in healthcare for Medicare beneficiaries by providing communities with technical assistance,
convening learning and action networks for sharing best practices, and collecting and analyzing data for
improvement. We align statewide partners and ongoing initiatives to create efficiencies and maximize momentum.
For More Information Contact
Sheryl Marshall, Senior Quality Improvement Facilitator: [email protected]; 515-273-8844
Kate LaFollette, Senior Quality Improvement Facilitator: [email protected], 515-440-8210
This material was prepared by Telligen, Medicare Quality Innovation Network Quality Improvement Organization, under contract
with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The
contents presented do not necessarily reflect CMS policy. 11SOW-IA-C2-09/14-011