Qualification Specification

Qualification Specification
NCFE Level 2 Certificate in Lean
Organisation Management Techniques
(601/2530/5)
Issue 1 June 2014
NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5)
Issue 1 June 2014
Contents
Section 1
Qualification overview
Page 3
Section 2
Assessment and moderation
Page 13
Section 3
Structure and content
Page 16
Section 4
Links to National Skills Standards
Page 29
Section 5
Links to National Occupational Standards
Page 32
Section 6
General information
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NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5)
Issue 1 June 2014
Section
1
1
Qualification overview
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NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5)
Issue 1 June 2014
Section 1
Qualification overview
Introduction
We want to make your experience of working with NCFE as
pleasant and easy as possible. This qualification specification
contains everything you need to know about this qualification and
should be used by everyone involved in the planning, delivery and
assessment of the NCFE Level 2 Certificate in Lean Organisation
Management Techniques.
All information contained in this specification is correct at the time of
publishing.
To ensure that you are using the most up-to-date version of this
qualification specification please check the issue date in the page
headers against that of the qualification specification on our website
www.ncfe.org.uk.
If you advertise this qualification using a different or shortened
name you must ensure that learners are aware that their final
certificate will state the regulated qualification title of NCFE Level 2
Certificate in Lean Organisation Management Techniques.
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NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5)
Issue 1 June 2014
About this qualification
The NCFE Level 2 Certificate in Lean Organisation Management
Techniques has been accredited by the qualifications regulators for
England, Wales and Northern Ireland,1 and is part of the
Qualifications and Credit Framework (QCF).
This qualification may be eligible for funding. For further guidance
on funding, please contact your local funding provider.
Geographical coverage
This qualification has been regulated for use in England, Wales and
Northern Ireland. We’re able to provide the qualification
specification and assessment materials in the Welsh and/or Irish
language where requested and appropriate.
Things you need to know
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Qualification number (QN): 601/2530/5
Aim reference: 60125305
Guided learning hours (GLH): 90
Credit value: 15
QCF level: 2
Assessment requirements: internally assessed and externally
moderated portfolio of evidence
1
The qualifications regulators (regulators) are Ofqual in
England and Northern Ireland, and the Welsh
Government in Wales.
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NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5)
Issue 1 June 2014
Aims and objectives of this qualification
This qualification aims to improve business performance through
continuous professional development of employees and their skill
set.
The objectives of this qualification are to help learners to:
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understand lean organisation techniques in business
know and understand business improvement tools and
techniques
know and understand how to work effectively in a business team
access the business sector or progress to further qualifications
and learning.
Entry guidance
This qualification is designed for:
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learners working in a business improvement role who wish to
assess their knowledge and understanding through a formal
certification route
learners new to business improvement who need to confirm
practical understanding and application of skills
those involved in a business, at all levels, who require a
fundamental understanding of business improvement practices.
This qualification could be delivered by centres on a standalone
basis to support the development of knowledge and understanding
in business improvement techniques across a wide variety of
industries and sectors. It’s ideal for employees working in areas
where the need for improvements to quality, processes and costs
has been identified. It may also be suitable for those individuals
looking to enter employment; this qualification will provide an
underpinning knowledge and skill set that will be attractive to
employers.
There are no specific recommended prior learning requirements for
this qualification. However, learners may find it helpful if they’ve
already achieved a Level 1 qualification.
Entry is at the discretion of the centre. However, learners should be
aged 16 or above to undertake this qualification.
Centres are responsible for ensuring that this qualification is
appropriate for the age and ability of learners. They need to make
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NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5)
Issue 1 June 2014
sure that learners can fulfil the requirements of the assessment
criteria and comply with the relevant literacy, numeracy, and health
and safety aspects of this qualification.
Learners registered on this qualification shouldn’t undertake another
qualification at the same level with the same or a similar title, as
duplication of learning may affect funding eligibility.
Achieving this qualification
To be awarded the NCFE Level 2 Certificate in Lean Organisation
Management Techniques, learners are required to successfully
complete 3 mandatory units.
This qualification consists of 3 mandatory units:
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Unit 01 Lean organisation techniques in business (5 credits)
Unit 02 Business improvement tools and techniques (5 credits)
Unit 03 Working in business teams (5 credits)
The learning outcomes and assessment criteria for each unit are
provided in Section 3 (page 16).
To achieve the NCFE Level 2 Certificate in Lean Organisation
Management Techniques, learners must successfully demonstrate
their achievement of all learning outcomes and assessment criteria
of the units, as detailed in this qualification specification. Grades are
not awarded.
Learners who aren’t successful can resubmit work within the
registration period; however, a charge may apply. A Credit
Certificate can be requested for learners who don’t achieve their full
qualification but who have achieved at least one whole unit.
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NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5)
Issue 1 June 2014
Qualifications and awards with simulation and assessment in a
Realistic Work Environment (RWE)
Where the assessment requirements for a unit allow, it is essential
that organisations wishing to operate an RWE do so in an
environment which reflects a real work setting and replicates the
key characteristics of the workplace in which the skill to be
assessed is normally employed. This will ensure that any
competence achieved in this way will be sustained in real
employment.
Progression opportunities
Learners who achieve this qualification could progress to:
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Level 3 qualifications in Business Improvement Techniques
Level 4 qualifications in Business Improvement Techniques
Learners may also go on to study qualifications in a related area
depending on their current skills and role within the organisation.
Credit accumulation and transfer
One of the benefits of the QCF is that learners can transfer credit
from one qualification to another. Learners who’ve already achieved
one or more of the units included in this qualification elsewhere can
transfer the credit already achieved. Simply let us know which units
are being achieved by credit transfer via the Portal or on the
Certificate Claim Form.
All units in this qualification are available for credit transfer.
Equivalent units
Some of the units in this qualification have equivalent units
identified against them:
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Lean organisation techniques in business (T/502/5352)
Business improvement tools and techniques (L/502/5356)
Working in business teams (L/502/5342)
If a learner has achieved any of the equivalent identified units, they
can use them towards achievement of this qualification.
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NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5)
Issue 1 June 2014
For more information on these approaches to accumulating and
claiming credit, please see the guidance document Credit Transfer,
Equivalence and Exemption in the QCF section of our website
www.ncfe.org.uk.
Recognition of Prior Learning (RPL)
RPL is where a learner has previously learnt something but hasn’t
received formal recognition for this learning through a qualification
or other form of certification. Within the QCF, a learner is able to
claim that they know or can do something already and that they
don’t need to attend a course to learn it again. The learner will need
to prove this claim (through assessment of relevant evidence), and
then credit can be awarded for that achievement. For more
information on the process to follow to claim RPL, contact our
Quality Assurance team.
Centres may recognise prior learning at their discretion if they are
satisfied that the evidence provided meets the requirements of a
qualification. Where RPL is to be used extensively (for a whole unit
or more), advice must be given by a qualified RPL Advisor.
Qualification dates
Qualifications on the QCF have review dates, operational end dates
and certification end dates.
The qualification review date is the date by which we’ll have carried
out a review of the qualification. This date is shown on the
qualifications page on our website www.ncfe.org.uk.
We review qualifications up to 18 months before their review date,
working with sector representatives to make any changes
necessary to meet sector needs and to reflect recent developments.
In most cases we’ll then extend the qualification, and set a new
review date. If we make the decision to withdraw a qualification,
we’ll set an operational end date.
We’ll post information relating to changes or extensions to
qualifications on our website www.ncfe.org.uk, and centres
approved to offer the qualification will be kept updated.
The operational end date will only show on the Register if we’ve
made the decision to withdraw a qualification. After this date we can
no longer accept candidate registrations.
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NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5)
Issue 1 June 2014
The certification end date will only show on the Register once an
operational end date has been set. After this date we can no longer
process certification claims.
Staffing requirements
This section is intended to give some guidance on the experience
and qualifications needed to deliver and assess this qualification.
The guidance in this section is not intended to be exhaustive or
definitive. Examples of relevant qualifications and occupational
backgrounds are given as benchmarks. Other equivalent
qualifications or backgrounds may also qualify prospective staff for
delivery or assessment roles.
Centres must provide sufficient numbers of suitably experienced
Assessors and Internal Moderators to ensure that qualifications are
delivered effectively. NCFE can’t be held responsible for any
complications that arise in the delivery or assessment process as a
result of internal recruitment decisions. Staff recruitment should be
made at the discretion of centres, and centres should be aware that
it is their responsibility to ensure that all staff involved in the delivery
and assessment of NCFE qualifications are suitably qualified.
Examples of relevant qualifications
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Level 3 or 4 qualifications in Business Improvement Techniques
a qualification at least one level higher than that being
delivered/assessed in a relevant area.
Examples of work experience
Staff must be able to demonstrate that they have sufficient and
relevant business experience in the occupational area. They must
also have a working knowledge of the processes, techniques and
procedures that are being used where the business improvement
has been implemented.
Resource requirements
There are no specific resource requirements for this qualification.
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NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5)
Issue 1 June 2014
Support for learners
Learner’s Evidence Tracking Log (LETL)
This gives information about this qualification and can help learners
keep track of their work. LETLs can be downloaded free of charge
from our website www.ncfe.org.uk. You don’t have to use the LETL
– you can devise your own evidence-tracking documents instead.
Any documents you produce should allow learners to track their
achievement against each required learning outcome and
assessment criterion and include:
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information on the content, availability and location
of NCFE’s procedures and policies
advice on support mechanisms for learners who are
experiencing difficulties with their studies
a mechanism for Assessors and Internal Moderators to
authenticate evidence and achievement for each unit.
Support for centres
There are a number of documents available on our website that
centres might find useful. These are linked below:
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www.ncfe.org.uk/resources/course-file-documents
www.ncfe.org.uk/centre-information/assessment-andmoderation-pro-formas
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NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5)
Issue 1 June 2014
Centre Support Guide
This explains everything you need to know, from how to apply to
become an NCFE-approved centre to registering your learners and
claiming their certificates, and everything in between. Centres must
seek approval to offer a qualification. Only learners from approved
centres can be certificated.
Reasonable Adjustments and Special Considerations Policy
This policy is aimed at customers - including learners - who use our
products and services and submit requests for reasonable
adjustments and special considerations. The policy can be found on
our website here: www.ncfe.org.uk/media/31656/ReasonableAdjustments-Special-Considerations-Policy.pdf.
Directory of Products and Services
This provides summary information about all NCFE qualifications
and awards including mandatory and optional units, learner
registration and certification fees, and assessment information.
Fees and Pricing
This document is published in the spring for the forthcoming
academic year.
Training and support
We can provide training sessions for Assessors and Internal
Moderators. Bespoke subject-specific training is also available. For
further information please contact our Quality Assurance team on
0191 239 8000.
Mapping to National Occupational Standards
National Occupational Standards (NOS) are owned by a Sector
Skills Council (SSC) or Standard-Setting Body (SSB) and describe
the skills, knowledge and understanding needed to undertake a
particular task or job at different levels of competence.
This qualification has been mapped against the relevant Business
Improvement and Management and Leadership NOS. More detailed
mapping is provided in Section 5 (page 32).
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NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5)
Issue 1 June 2014
Section 2
Assessment and moderation
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NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5)
Issue 1 June 2014
Section 2
Assessment and moderation
How the qualification is assessed
Assessment is the process of measuring a candidate’s skill,
knowledge and understanding against the standards set in a
qualification.
The NCFE Level 2 Certificate in Lean Organisation Management
Techniques is internally assessed.
Internal assessment
Each candidate must create a portfolio of evidence which
demonstrates achievement of all the learning outcomes and
assessment criteria associated with each unit. On completion of
each unit, candidates must declare that the work produced is their
own. The Assessor must countersign this. Examples of suitable
evidence for the portfolio for each unit are provided in Section 3
(page 16).
The main pieces of evidence for the portfolio could include (in no
particular order):
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Assessor observation – completed observational checklists and
related action plans
witness testimony
candidate’s proof of work
worksheets
assignments/projects/reports
record of professional discussion
record of oral and written questioning
candidate and peer reports
Recognition of Prior Learning (RPL).
You will also find a variety of assessment and moderation proformas here: www.ncfe.org.uk/centre-information/assessment-andmoderation-pro-formas
Evidence may be drawn from actual or simulated situations, where
appropriate.
Assessors must be satisfied that candidates have achieved all
learning outcomes and assessment criteria related to the unit being
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NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5)
Issue 1 June 2014
assessed, prior to deciding if candidates have been successful.
Assessors are also responsible for supporting candidates through
the assessment process.
For approval of methods of internal assessment other than portfolio
building, please contact the Quality Assurance team on 0191 239
8000.
Moderation
Moderation is the process by which we confirm that assessment
decisions in centres are:
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made by competent and qualified Assessors
the product of sound and fair assessment practice
recorded accurately and appropriately.
We do this through:
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internal moderation – which you carry out
external moderation – which we carry out through our External
Moderators who, by supporting you, will make sure that
assessments meet nationally agreed standards and that your
quality assurance systems continue to meet our centre
approval criteria.
The Internal Moderator provides the vital link between the
Assessors and the External Moderator and acts as the centre’s
quality assurance agent.
If you’d like to know more about the responsibilities of Assessors
and Internal and External Moderators please refer to our Centre
Support Guide.
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NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5)
Issue 1 June 2014
Section 3
Structure and content
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NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5)
Issue 1 June 2014
Section 3
Structure and content
This section provides details of the structure and content of this
qualification.
The unit summary provides an overview of each unit including:
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unit title
unit overview
guided learning hours
credit value
level
an indication of whether a unit is mandatory
or optional.
Following the unit summary there’s detailed information for each
unit containing:
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unit title and number
learning outcomes (the learner will) and assessment criteria
(the learner can)
assessment guidance (types of evidence for internal
assessment).
The regulators’ accredited unit number is indicated in brackets for
each unit (eg M/100/7116). However, to make cross-referencing
assessment and moderation easier, we’ve used a sequential
numbering system in this document for each unit.
For further information or guidance about this qualification please
contact our Research and Product Development team on 0191 239
8000.
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NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5)
Issue 1 June 2014
Unit summaries
Unit 01
Lean organisation techniques in business (D/505/8961)
In this unit learners will gain an understanding of the concept of a
lean environment, be able to implement a productivity needs
analysis and produce a process map.
Guided learning hours: 30
Credit value: 5
Level: 2
This unit is mandatory
Unit 02
Business improvement tools and techniques (Y/505/8960)
In this unit learners will learn about continuous improvement
techniques (Kaizen) and the principles and techniques of workplace
organisation. They will also be able to use visual indicators to
improve the work environment and suggest ways to eliminate
variance from processes in the workplace.
Guided learning hours: 30
Credit value: 5
Level: 2
This unit is mandatory
Unit 03
Working in business teams (H/505/8959)
In this unit learners will develop an understanding of what makes an
effective team and will work effectively in a team. They will also look
at what makes an effective team leader.
Guided learning hours: 30
Credit value: 5
Level: 2
This unit is mandatory
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NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5)
Issue 1 June 2014
Unit 01 Lean organisation techniques in business (D/505/8961)
The learner will:
1
Understand the concept of a lean environment
The learner can:
1.1
1.2
Describe the principles of lean organisation techniques
Explain the benefits of a lean environment
The learner will:
2
Be able to implement the productivity needs analysis
process
The learner can:
2.1
2.2
Describe the process for conducting a productivity needs
analysis
Undertake a productivity needs analysis in a selected
organisation
The learner will:
3
Be able to produce a process map
The learner can:
3.1
Produce a process map using appropriate symbols and
terminology for an identified process
Equivalent unit for Lean organisation techniques in business
(D/505/8961)
For the purpose of credit accumulation, the following unit is
equivalent to this unit:

Lean organisation techniques in business (T/502/5352)
Learners who have achieved this equivalent unit can use it towards
achievement of this qualification without the need to complete unit
D/505/8961.
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NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5)
Issue 1 June 2014
Unit 01 Lean organisation techniques in business (D/505/8961)
(cont’d)
Assessment guidance
Types of evidence: candidate report resulting from specific
assignments; professional discussions; presentations with evidence
of notes or visual aids used and supplemented by a peer or
Assessor witness statement; answers to written and oral questions;
results of group/paired discussions which clearly identify the
individual contributions of each learner.
Assessment criteria: 1.1, 1.2
Additional information: the evidence should describe the
principles of lean organisation techniques. The candidates should
also explain the benefits of a lean environment.
Types of evidence: candidate report; professional discussion;
candidate presentations, with evidence of notes or visual aids used
and supplemented by a peer or Assessor witness statement or
recorded by video or audio means; observation records; flow charts;
answers to written or oral questions.
Assessment criteria: 2.1
Additional information: the evidence should include the purpose,
process, people and steps involved in undertaking a productivity
needs analysis, the areas that should be covered, including target
setting, and ways of measuring outcomes. Candidates could
produce charts dividing the main factors affecting operating costs.
Types of evidence: candidate report; candidate presentations, with
evidence of notes or visual aids used and supplemented by
peer/Assessor witness statement or recorded by video or audio
means; observation records.
Assessment criteria: 2.2
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NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5)
Issue 1 June 2014
Unit 01 Lean organisation techniques in business (D/505/8961)
(cont’d)
Types of evidence: process map showing the flow of steps in the
identified process; candidate presentations with evidence of the
notes or visual aids used and supplemented by a peer/Assessor
witness statement or recorded by video or audio means.
Assessment criteria: 3.1
Additional information: consideration should be given to valueadded and non-value-added steps in the process and any waste
that could be incurred.
The types of evidence listed above are for guidance purposes
only. Within candidates’ portfolios, other types of evidence are
acceptable if all learning outcomes and assessment criteria are
covered and if the evidence generated can be internally and
externally moderated. For approval of methods of internal
assessment other than portfolio building, please contact the
Quality Assurance team at NCFE.
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NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5)
Issue 1 June 2014
Unit 02 Business improvement tools and techniques
(Y/505/8960)
The learner will:
1
Know about continuous improvement techniques (Kaizen)
The learner can:
1.1
Identify the main Kaizen principles and their application
The learner will:
2
Understand the principles and techniques of workplace
organisation
The learner can:
2.1
Explain areas of weakness in workplace organisation and
suggest improvements
The learner will:
3
Be able to use visual indicators to improve the work
environment
The learner can:
3.1
3.2
Identify elements that contribute to good visual management
in the workplace
Prepare appropriate visual indicators
The learner will:
4
Know ways to eliminate variance from processes in the
workplace
The learner can:
4.1
4.2
Describe the benefits of standard working methods
Prepare a standardised work document suggesting how to
eliminate variance to process
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NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5)
Issue 1 June 2014
Equivalent unit for Business improvement tools and
techniques (Y/505/8960)
For the purpose of credit accumulation, the following unit is
equivalent to this unit:

Business improvement tools and techniques (L/502/5356)
Learners who have achieved this equivalent unit can use it towards
achievement of this qualification without the need to complete unit
Y/505/8960.
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NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5)
Issue 1 June 2014
Unit 02 Business improvement tools and techniques
(Y/505/8960) (cont’d)
Assessment guidance
Types of evidence: candidate report; presentation with evidence of
notes/visual aids used and supplemented with peer and/or
Assessor witness statement; answers to oral and written questions,
professional discussion.
Assessment criteria: 1.1
Additional information: the candidate report should include
identification of the principles of the Kaizen concept and their
importance in lean business techniques and practice. The report
would cover their applications, the setting of defined goals,
identifying problems in the work area, types of waste and the
benefits of improvement.
Types of evidence: candidate report; presentation with evidence of
notes/visual aids used and supplemented with peer and/or
Assessor witness statement; observation record; answers to oral
and written questions, professional discussion; practical activity.
Assessment criteria: 3.1, 3.2
Additional information: the report should include details of
identified weaknesses and suggestions for improvements.
Types of evidence: candidate report; presentation with evidence of
notes/visual aids used and supplemented with peer and/or
Assessor witness statement; answers to oral and written questions,
professional discussion; a standardised work document suggesting
how to eliminate variance to process; work-based case study;
practical activity.
Assessment criteria: 4.1, 4.2
Additional information: The evidence should describe the
principles and benefits of having standard working methods in place
for key areas. A specific activity or area should be selected (work
documents, working methods, safe working practices) for which the
learner should design a standardised work document suggesting
how to eliminate variance to process.
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NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5)
Issue 1 June 2014
The types of evidence listed above are for guidance purposes
only. Within candidates’ portfolios, other types of evidence are
acceptable if all learning outcomes and assessment criteria are
covered and if the evidence generated can be internally and
externally moderated. For approval of methods of internal
assessment other than portfolio building, please contact the
Quality Assurance team at NCFE.
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NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5)
Issue 1 June 2014
Unit 03 Working in business teams (H/505/8959)
The learner will:
1
Understand what makes an effective team
The learner can:
1.1
1.2
1.3
Describe the characteristics of an effective team
Describe different types of team structure, giving examples
Explain the benefits of team working
The learner will:
2
Be able to work effectively in a team
The learner can:
2.1
2.2
2.3
Know how to deal with any conflict or difficult situations as a
team member
Know how to deal with any conflict or difficult situations as a
team leader
Review the team’s overall effectiveness and own
contribution to achieving goals
The learner will:
3
Understand the role of a team leader
The learner can:
3.1
3.2
Describe the attributes needed by a team leader
Identify ways a team leader can motivate team members
Equivalent unit for Working in business teams (H/505/8959)
For the purpose of credit accumulation, the following unit is
equivalent to this unit:

Working in business teams (L/502/5342)
Learners who have achieved this equivalent unit can use it towards
achievement of this qualification without the need to complete unit
H/505/8959.
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NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5)
Issue 1 June 2014
Unit 03 Working in business teams (H/505/8959) (cont’d)
Assessment guidance
Types of evidence: candidate report; answers to oral or written
questions; professional discussions; presentations with evidence of
the notes or visual aids used and supplemented by peer/Assessor
witness statements; examples of own experiences of working in
teams.
Assessment criteria: 1.1–1.3
Additional information: evidence should describe the
characteristics of an effective team, describe different types of team
structure and explain the benefits of team working.
Types of evidence: candidate report/diary/log of participation in
team activities with set goals; witness testimony; observation
records; peer and/or tutor evaluations; video/DVD footage;
structured role play.
Assessment criteria: 2.1, 2.2
Additional information: evidence should identify the skills,
qualities, attitudes, characteristics and communication methods
required by both a team member and a team leader, particularly in
situations of conflict. Any barriers, conflicts or difficulties, whether
naturally occurring or produced through scenarios/role play, should
be evidenced with best solutions identified/addressed.
Type of evidence: candidate report/reflective account/evaluation;
presentation with evidence of notes/visual aids used and
supplemented with peer and/or Assessor witness statement; SWOT
analyses of team’s effectiveness and own contribution to achieving
goals.
Assessment criteria: 2.3
Additional information: evidence should review the contribution
made by each role within the team (eg Belbin’s Team Role theory),
the team’s effectiveness in working together to achieve set goals,
and own contribution to the team effort.
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NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5)
Issue 1 June 2014
Unit 03 Working in business teams (H/505/8959) (cont’d)
Type of evidence: candidate report/reflective account/evaluation;
presentation with evidence of notes/visual aids used and
supplemented with peer and/or Assessor witness statement; SWOT
analyses of team’s effectiveness and own contribution to achieving
goals.
Assessment criteria: 2.3
Additional information: evidence should review the contribution
made by each role within the team (eg Belbin’s Team Role theory),
the team’s effectiveness in working together to achieve set goals,
and own contribution to the team effort.
Evidence should identify how any weaknesses, obstacles,
difficulties or barriers were overcome and what improvements could
be made to improve effectiveness in any future team activity.
Type of evidence: candidate report; presentation with evidence of
notes/visual aids used and supplemented with peer and/or
Assessor witness statements.
Assessment criteria: 3.1, 3.2
Additional information: the candidate report should describe the
role, responsibilities and required attributes of a team leader. Styles
of leadership and motivational theories could be evidenced.
Learners could produce comparisons between different
types/features of leadership that could affect motivation of a team.
Candidates could also provide examples of having motivated a
team as a team leader.
The types of evidence listed above are for guidance purposes
only. Within candidates’ portfolios, other types of evidence are
acceptable if all learning outcomes and assessment criteria are
covered and if the evidence generated can be internally and
externally moderated. For approval of methods of internal
assessment other than portfolio building, please contact the
Quality Assurance team at NCFE.
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NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5)
Issue 1 June 2014
Section 4
Links to National Skills
Standards
29
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NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5)
Issue 1 June 2014
Section 4
Links to National Skills Standards
We’ve highlighted where learning opportunities for the Functional
Skills qualifications can be found. The activities learners carry out
whilst completing this qualification could help prepare them for their
Functional Skills assessments.
We’ve also highlighted which of the Personal Learning and Thinking
Skills (PLTS) link into the units of this qualification.
The mapping is only at the level of the unit.
English
All units
Mathematics
There are no specific opportunities to develop this skill
ICT
All units
PLTS Independent Enquirers
Unit 03
PLTS Creative Thinkers
All units
PLTS Reflective Learners
There are no specific opportunities to develop this skill
PLTS Team Workers
Unit 03
PLST Self-managers
Unit 03
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NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5)
Issue 1 June 2014
PLTS Effective Participators
All units
For further information please contact a member of the Research
and Product Development team.
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NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5)
Issue 1 June 2014
Section 5
Links to National Occupational
Standards
32
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NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5)
Issue 1 June 2014
Section 5
Links to National Occupational
Standards
We’ve mapped this qualification against National Occupational
Standards (NOS) in Business Improvement Techniques and
Management and Leadership. As they complete this qualification,
learners can gather evidence that may be used towards the
knowledge requirements of a relevant competence-based
qualification.
SEMTA Level 2 Standards for Business Improvement Techniques
NCFE unit number/title
Unit 02 Business improvement
tools and techniques
NOS unit number/title
Unit 1 Complying with statutory
regulations and organisational
safety requirements
Unit 5 Applying continuous
improvement techniques
(Kaizen)
Unit 9 Creating visual
management systems
Unit 14 Carrying out statistical
process control procedures
MSC National Occupational Standards in Management and
Leadership
NCFE unit number/title
Unit 01 Lean organisation
techniques in business
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NOS unit number/title
Unit C1 Support team members
in identifying, developing and
implementing new ideas
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NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5)
Issue 1 June 2014
Section 6
General information
34
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NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5)
Issue 1 June 2014
Section 6
General information
Equal opportunities
NCFE fully supports the principle of equal opportunities and
opposes all unlawful or unfair discrimination on the grounds of
ability, age, colour, culture, disability, domestic circumstances,
employment status, gender, marital status, nationality, political
orientation, racial origin, religious beliefs, sexual orientation and
social background. NCFE aims to ensure that equality of
opportunity is promoted and that unlawful or unfair discrimination,
whether direct or indirect, is eliminated both in its own employment
practices and in access to its qualifications. A copy of NCFE’s Equal
Opportunities Policy is available on request.
Diversity, access and inclusion
Our qualifications and associated assessments are designed to be
accessible, inclusive and non-discriminatory. NCFE regularly
evaluates and monitors the 6 diversity strands (gender, age, race,
disability, religion, sexual orientation) throughout the development
process as well as throughout the delivery, external moderation and
external assessment processes of live qualifications. This ensures
that positive attitudes and good relations are promoted,
discriminatory language is not used and our assessment
procedures are fully inclusive.
Candidates who require reasonable adjustments or special
consideration should discuss their requirements with their Tutor who
should refer to our Reasonable Adjustments and Special
Considerations policy for guidance.
For more information on the Reasonable Adjustments and Special
Considerations policy please see our website:
www.ncfe.org.uk/media/31656/Reasonable-Adjustments-SpecialConsiderations-Policy.pdf.
Data protection
NCFE is registered under the Data Protection Act and is committed
to maintaining the highest possible standards when handling
personal information.
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NCFE Level 2 Certificate in Lean Organisation Management Techniques (601/2530/5)
Issue 1 June 2014
Contact us
NCFE
Q6
Quorum Business Park
Benton Lane
Newcastle upon Tyne
NE12 8BT
Tel: 0191 239 8000*
Fax: 0191 239 8001
Email: [email protected]
Website: www.ncfe.org.uk
© NCFE Issue 1 June 2014
Information in this qualification specification is correct at the time of
publishing but may be subject to change.
NCFE is a registered charity (Registered Charity No. 1034808) and
a company limited by guarantee (Company No. 2896700).
All the material in this publication is copyright.
* To continue to improve our levels of customer service,
telephone calls may be recorded for training and quality
purposes.
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