Gross salary (RAL) in a range of Euro 45.000

IT Head of Department
Information Technology
Save the Children Italia Onlus (Roma)
Resources and Organisational Development
Gross salary (RAL) in a range of Euro 45.00050.000 according to the level of expertise and
We take personal responsibility for using our resources efficiently, achieving measurable results, and being
accountable tosupporters, partners and, most of all,children.
We are demanding of ourselves and our colleagues, set high goals and are committed to improving the quality of
everything we do for children.
We respect and value each other, thrive on our diversity, and work with partners to leverage our global strength
in making a difference for children.
We are open to new ideas, embrace change, and take disciplined risks to develop sustainable solutions for and
with children.
We aspire to live to the highest standards of personal honesty and behavior; we never compromise our
reputation and always act in the best interests of children
Save the Children Italy aims to be a child-safe organisation. Anyone who works with Save the Children
Italy in whatever capacity must be made fully aware of the dangers of exploitation and abuse, above all
Of a sexual nature, that children face. Save the Children Italy will do everything in its power to prevent,
report and respond to such problems. The highest standards must be adhered to at all times by the staff of Save
the Children Italy and its partner organisations and their representatives when dealing with children, as outlined
in this Child Safeguarding Policy These standards apply to both the private and professional life of staff and
anybody else who carries out whatever kind of activity for the organisation.
To help define and implement our future technology vision and strategy with the goal of enhancing our
impact for children through improving organisational efficiency and effectiveness, and supporting the
delivery of our ambitious targets.
To lead the Information Technology department ensuring all activity is aligned with the business
objectives of the organisation and our business critical systems supported by technology are run
effectively and efficiently.
Ensure we are able to deliver strategic technology support to the organisation by developing value added
technology partnerships.
Work with the RS Director to help define future vision and strategy for technology
Explore and scope ways to work with SCI and other Save the Children organisations to improve overall
organisational efficiency and effectiveness using technology
Lead and manage the Information Technology department. Plan, coordinate, direct, and design all
operational activities of the department
Work closely with decision makers in all areas to identify, recommend, develop, implement, and support
cost-effective technology solutions which can be leveraged across the organisation
Help develop integrated business and technology strategies in conjunction with business leaders for:
o Business process infrastructure including finance, programmes and HR systems
o Supporter acquisition and relationship management
o Fundraising solutions
o Content management, storage and delivery
o Workflow and document management
o Knowledge management
o Business intelligence
o Online, internet, extranet, intranet and social media
o Adoption, roll-out and strategic development of additional technologies including Sharepoint
o Desktop and office environment including telecommunications
o Technology infrastructure and architecture
Optimisation of technology team resource, including business analysis, project management and
delivery, applications support
Make recommendations for alternative delivery models including in house, contract or outsourced
(cloud versus non cloud) provision
Identify and develop a range of key partnerships to assist in the delivery of the technology strategy
Manage IT staffing – including supervision, scheduling, development and evaluation
Manage IT department operational and strategic planning, including business requirements, project
planning, and organising the allocation of resources;
Supervise IT Projects for area Manager and staff
Establish and monitor KPIs, ensuring performance levels which satisfy business demand;
Develop and review budgets for IT department and ensure they align with the goals, guidelines, and
objectives of Save the Children
Be responsible for management of the own IT budget, looking to achieve ongoing cost efficiencies;
Establish and maintain regular written and in-person communications with the organisation’s executives,
department heads and users regarding pertinent IT activities
Set and monitor relevant IT standards and develop, propose, implement and maintain agreed IT policies
and procedures
Review and report on performance of IT systems to determine operating costs, productivity levels, and
upgrade requirements and make recommendations for improvements of infrastructure and system
where/when needed
Manage bid requirements for all hardware and software upgrades, oversee negotiation and
administration of vendor, outsourcer, and consultant contracts and service agreements and manage the
provision of these services
Oversee provision of end-user services, including Helpdesk and technical support services.
Supervise the successful delivery and implementation of IT projects;
Define and communicate project milestones, service level agreements, and resource allocation to
executives, department heads, support staff, and end users;
Provide effective project management tools, training and discipline to all IT projects in SC Italy;
Provide a range of support, advice and guidance to the business in terms of developing,
sourcing and upgrading of systems/communications and strategic application of systems.
Experience Minimum 10-15 years in in a similar role or IT Supervisor/Manager level
Strong customer focus, excellent stakeholder management and communication skills
Strong delivery focus with specific area of expertise in developing, shaping and aligning Business
Strategic Vision
Proven track record in delivering major technology projects, across a wide spectrum of business
requirements - efficiency gains, infrastructure changes and people initiatives
Good organisational change ability supported by strong technology background ideally within both
public and private sector, and in NGO’s context
Substantial practical experience in dealing with information systems with an in-depth knowledge of the
latest information systems and technology and their practical application
A proactive approach to seeking improved ways of doing things, suggesting technology or systems
solutions to perceived business needs
Strong inter-personal and influencing skills – the ability to work with a wide range of people at all levels
and with negotiation skills in order to ensure the right outcomes for Save the Children overall, both
within the organisation and across the Save the Children family
Be able to understand the challenges and opportunities facing Save the Children in financial terms so as
to be able to contribute and engage with the various departments
Credibility and the ability to establish confidence and respect – both internally and externally
demonstrated through superior communications skills
A commitment to Save the Children’s Vision, Mission and Values