RadioPro - CTI Products, Inc.

RadioPro Dispatcher
Computer Aided Dispatch over IP for Kenwood NEXEDGE Radios
RadioPro Dispatcher is a software console for Windows™ operating systems and optimized for Kenwood
NEXEDGE radio systems. Optional modules include Voice Dispatch, Text Messaging, History Logging with
Voice Playback, and Archive Search. It is an ideal solution for projects requiring communication with multiple
simultaneous NEXEDGE radio Talk Groups. The Talk Groups may be centrally located or scattered among
various locations connected by an IP network. Multiple RadioPro Dispatcher clients may be centrally located
or scattered among various locations. RadioPro Dispatcher is designed with an intuitive user interface to
minimize learning time and to maximize a user’s efficiency.
RadioPro Dispatcher systems include dispatch client software, RadioPro IP Gateway hardware, and one-time
licensing. Systems may also utilize the RadioPro Mobile app for Android and iOS (iPhone and iPad) devices,
as well as the RadioPro Lite application for PCs and laptops. A host of accessories are available to implement
an enterprise solution. These approved devices include desk microphones, headsets, footswitches, and touch
screens – all with PTT capabilities.
RadioPro Dispatcher is the most feature-rich dispatch console product for Kenwood NEXEDGE radio systems,
with the following elements:
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RadioPro Dispatch Software
+1 844-832-5577
www.radiopro.biz
sales@radiopro.biz
Voice Dispatching for a maximum of 40 simultaneous Talk Groups
Voice and Event Logging and Replay
Text Messaging
Multi-Select with Select/Unselect Audio
Cross-Muting
Custom Action Buttons for All-Call, All-Text, and All-Emergency
Archive History
February 2014
Dispatcher
RadioPro System
As shown in the diagram below, a RadioPro system may have a mixture of client types; Dispatcher, Lite, and
Mobile. The IP Gateways interface the radio system to an IP network, ensuring easy wide-area deployment
without purchasing and configuring server PCs.
Ordering Information
R1-61753
RadioPro Dispatcher client software and connection license
R2-61750
Accessories
RadioPro IP Gateway Kit, includes cables and power supply
See the RadioPro Accessories Catalog
Each Dispatcher client requires a Key that specifies that number of
connected IP Gateways licensed. See Quotation Tool.
Notes
Kenwood NX-800 control station radio should be supplied by Dealer.
Dispatcher console PC, microphone, PTT accessories, and desk speakers should be supplied by Dealer or End-user.
See Quote Tool for additional details.
RadioPro Dispatch Software
+1 844-832-5577
www.radiopro.biz
sales@radiopro.biz
RadioPro Dispatch is a Trademark of CTI Products, Inc.
NEXEDGE is a registered trademark of JVC Kenwood Corporation
Windows is a registered trademark of Microsoft Corporation
Dispatcher
Features
Main Window
Radio Controller Panel
Talk Groups (Channels)
Color Coding of Controllers
Receive Volume and Mute
Transmit Indicators
Receive Indicators
Subscriber Panel
Sort Subscriber List
Search for Subscriber
Action Buttons
PTT
Grouping of Subscribers
Recent History Panel
Events Recorded
Number of Events Displayed
Notes
Playback
Sorting
Text Messaging Panel
Message Details
Tool Bar
Microphone Audio
Select and Unselect Audio
Archive
Custom Action Buttons
40 max
Unlimited colors
Individual slider for each controller
Transmit Icon, Private or Group Icon, Destination Radio ID and Alias Name
Receive Icon, Private or Group Icon, Initiating Radio ID and Alias Name
Alphabetic or Numeric, Radio ID or Alias Name
Radio ID or Alias Name
Radio Check, Call Alert, Remote Monitor, Remote Enable/Disable
For initiating Private or Group calls
Subscribers may be organized into Groups for better viewing
Received and Transmitted Voice calls, Call Alerts, Emergencies, Text Messages
1 – 500 Events
Multiple Notes can be added to any event
Instant Playback of any Voice events
Sorting by Time, Gateway, Source ID, Zone, Channel, Details, or Note
Time, Source ID, Destination ID, Direction, Receipt Acknowledgement, Text
Volume Slider and VU Meter
Volume Sliders
Opens Archive History Window
Configurable for All-Call, All-Emergency, Call-Selected, Tone-before-call
Archive History Window
Search Filters
Time
Event type
Custom
Export
File type
Presets or custom
Notes, Audio, Emergency, Alerts, Text
Radio ID, Alias Name, Source, Destination, Channel, Zone
Comma-separated-values (CSV)
Miscellaneous
Call types
Multi-select
Cross-muting
Positioning of windows and panels
General Purpose I/O
Vehicle Telemetry
Network bandwidth
Supported Accessories
RadioPro Dispatch Software
+1 844-832-5577
www.radiopro.biz
sales@radiopro.biz
Group, Private
Method:
Buffered audio stream
Types:
Acoustic, RF (cross-channel)
Dockable as separate windows, or layered as tabs
Optional feature supports stand-alone IP modules
Support for Tallysman Sprite TW200
22kBytes/s per audio stream
Microphones:
USB, analog, Blue Tooth
Monitors:
Touch screen
PTT buttons:
Mouse, USB desk mic, USB footswitch
RadioPro Dispatch is a Trademark of CTI Products, Inc.
NEXEDGE is a registered trademark of JVC Kenwood Corporation
Windows is a registered trademark of Microsoft Corporation
Dispatcher
PC and Network Requirements
PC minimum specs
PC platforms certified
Network bandwidth
Operating System
Windows XP Pro, 7 Pro, 8 Pro
Processor
Intel Core i3 (minimum)
Memory
4 GB min, 8 GB recommended
Graphics
Integrated
Network Interface
Integrated
Sound
Integrated (with external speakers)
st
1 Hard Disk
160 GB (for OS)
nd
2 Hard Disk
500 GB (for history logging) see note
Dell Precision T3400, Dell Optiplex 7010, HP dc7900
22kBytes/s per connected IP Gateway
Notes for History Logging
At normal sampling rate of 11k samples per second, continuous (100% duty) recording of one radio channel for 24 hours will require 2G Bytes
of hard disk space. Normal channel activity ranges from 10% to 60% duty.
RadioPro Client Comparison
Feature
Dispatcher
Lite
Mobile
Simultaneous Talk Groups
Clients
Private and Group calls
Tones before voice
Pre-recorded voice
Control Station Display
Radio ID Aliases
PTT device support
Cross-muting
Select and Unselect volume
Multi-select
Tx VU Meter
Subscriber Groupings
Subscriber Sort & Search
All-call, All-text, All-emergency
Radio Check
Call Alert to subscriber
Remote Monitor
Remote Disable/Enable
Custom Action Buttons
Text Messages, free-form
Text Messages, pre-formatted
Voice and Event Logging
Dockable panels
OS
License location
License method
1-40
1-40
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Acoustic & RF
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1
1-40
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RadioPro Dispatch Software
+1 844-832-5577
www.radiopro.biz
sales@radiopro.biz
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XP Pro, 7 Pro, 8 Pro
Local PC
File & USB key
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Acoustic
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24 hours
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XP, 7, 8
IP Gateway
File
iOS ≥ 4, Android ≥ 1.5
RadioPro Dispatch is a Trademark of CTI Products, Inc.
NEXEDGE is a registered trademark of JVC Kenwood Corporation
Windows is a registered trademark of Microsoft Corporation