Using Learning Outcomes in Initial VET in Romania BARCELONA, 28-30 JANUARY, 2015 Particularities of the Initial VET in Romania NOW The IVET qualifications are described in the vocational standards. TRAINING STANDARDS (TS) - a document describing the competences units of a qualification which is an aggregated result of competences specific to one or more occupations, as defined by occupational standard(s) Includes: Competences units – statements based on a coherent set of learning outcomes Reference level Competences/ related learning outcomes Performance criteria Learning environment conditions Assessment criteria Particularities of the Initial VET in Romania NOW QUALIFICATION STRUCTURE Key skills units – common for all qualifications from all the domains the TVE is organised - to assure a common ground to build foundation working and learning capacities General technical units – common for all qualifications within the same domain as employability predictor Specialized technical units – specific for each qualification supporting labour market immediate responsiveness Key Units General Units of LO General Units of LO Specia lized Units of LO Q1 Q1 Specia lized Units of LO Q Q2 2Q Specia lized Units of LO Specia lized Units of LO Specia lized Units of LO Specia lized Units of LO Q3 Q Q2 Q3 Training Domain» « commerce » Q3 Q1 Q2 Training Domain» « turism » Q3 CURRICULUM – modular approach Modules are created on the basis on competence units 1 unit = 1 module Curriculum has two main components: core curriculum local developed curriculum Local developed curriculum Content relevancy: based on local labour market studies and enterprise survey validated by Employers and other Social Partners (Local Development Committees for Social Partnership – county level) Curriculum structure: same as the one of the core curriculum RELATION TS-CURRICULUM 2015-2016 CURRICULUM DEVELOPMENT IN IVET (1) 2015-2016 CURRICULUM DEVELOPMENT IN IVET (2) Example Training Standard for TECHNICIAN IN TOURISM 1. BRIEF DESCRIPTION OF QUALIFICATION Technician promotes and sells tour programs and travel, plan and organize travel for clients, communicate the necessary information to customers about services accommodation, transport, recreation, access to area attractions, requests and complaints promptly resolve the extent of their competence, explains the framework contract and contract terms. Assists guests who joined the service providers offer tourism contributes to contracted services, maintain an ongoing dialogue with tourists and act to improve tourism programs they conduct / organize. 2. OCCUPATIONS THAT MAY BE APPLIED: According occupations in COR, the following occupations are available to graduates in this qualification: 4221 - Consultants and officials travel agencies 422102 Travel Agent 422103 Travel Agent tour operator 422104 Domestic tourism transport agent 422105 International tourism transport agent 422106 Agent tourist assistance 422 107 Travel Agent Business 422 111 Travel Agent thematic circuits 5113 Guides a tourism activity 5152 Managers in individual households a boarding house 3. UNITS OF LEARNING OUTCOMES FOR QUALIFICATION GENERAL TECHNICAL LEARNING OUTCOMES UNITS Management Company Assessment of the market opportunities Application of marketing policies Recording of economic - financial operations The preparation of financial statements Applying the techniques of negotiation and contracting SPECIALIZED TECHNICAL LEARNING OUTCOMES UNITS Conducting business in travel agency Offer products and services in the travel agency Technician in Tourism Qualification integrates the following KEY SKILLS areas: Communication in Romanian language; Communication in foreign languages; Mathematical competences and basic competences in science and technology; Digital competence; Learning to learn; Social and civic competence; Sense of initiative and entrepreneurship; Cultural awareness and expression 4. TABLE OF CORRELATION of learning outcomes units with competence units of the occupations that can be practiced LO units for CU for IVET OS 1 qualification Travel Agent CU for OS 2 Administrator boarding house CU for OS 3 Agent domestic tourism and international transport CU for OS4 Ticket Agent 7. Conducting business in travel agency UC5- The organization of the activity in boarding house UC1Management and transmission of documents UC8Operate Ticket UC1Teamwork UC7Harnessing tourism product UC11Tracking payments UC10- Making specific accommodation and catering operations UC3- Working with tools and payment UC4- Making transport services UC12- Use in the ticketing activity the settlement systems Unit of learning outcomes 7: CONDUCTING BUSINESS IN TRAVEL AGENCY Learning outcomes: KNOWLEDGE SKILLS 7.1.1. Knowing the 7.2.1. Studying tourism components of the demand by identifying tourism market and its key customer segments peculiarities 7.1.2. Description of the main customer segments (by economic, geographic, socio-professional criteria) needs and consumer habits 7.2.2. Study travel preferences and habits of key customer segments COMPETENCES/ ATTITUDES 7.3.1. Taking responsibility in establishing customer segments as travel habits, respecting the diversity of cultural expressions KNOWLEDGE SKILLS 7.1.3. Factors affecting tourism activity 7.2.3. Analysis of factors affecting tourism demand 7.2.4. Application of rules of sustainable development on the environment and tourism resources 7.1.4. Recognition of the main categories of competitors in the market 7.2.5. Analysis of supply competitors using various sources of information COMPETENCES/ ATTITUDES 7.3.1. Taking responsibility in establishing customer segments as travel habits, respecting the diversity of cultural expressions KNOWLEDGE SKILLS COMPETENCES/ ATTITUDES 7.1.5. Description of the main forms of tourism transport 7.1.6. Knowing the advantages of each mode of transport 7.2.6. Determining the optimal customer journey respecting European tourist transport regulations 7.3.2. Active involvement in analyzing the documents required to sell a ticket 7.1.7. Understanding 7.2.7. Analysis of the features of aerial steps to take in your transport reservation and issuing a ticket 7.1.8. Description of the 7.2.8. Communication main types of travel with customers on arrangements travel destinations, services and tariffs offering suggestions for appealing to a certain type of tourist arrangement 7.3.3. Taking initiative and responsibility in determining the type of tourist arrangement that can be recommended a tourist KNOWLEDGE SKILLS COMPETENCES/ ATTITUDES 7.1.9. Recognition of the main categories of products sold in the tourist complex of a travel agency 7.2.9. Determining selling price of tourism services by applying basic mathematical principles and processes 7.3.4. Active involvement in achieving cost analysis for a tourism product that you recommend tourists 7.1.11. Knowing the main 7.2.10. Establishing the categories of partners of necessary information a travel agency from providers for drawing tourism programs 7.3.5. The event rigor in drafting mail for collaboration with external partners 7.1.10. Knowing the algorithm for calculating the selling price of tourism products 7.1.12. Description of the 7.2.11. Drafting main contracts used in a correspondence with travel agency foreign partners 7.2.12. Fixing the main agency contracts with suppliers of travel services KEY COMPETENCY areas developed under unit specialized technical learning outcomes: Cultural awareness and cultural expression: • Establish independent customer segments as travel habits, respecting the diversity of cultural expressions. Mathematical skills in science and technology: • Determine the selling price of tourism services by applying basic mathematical principles and processes. Social and civic competences: • Determining the optimal customer journey respecting European tourist transport regulations. MINIMUM EQUIPMENT LIST for quality training (required for school or the economic operator) • Provide specific classrooms • Multimedia devices, computers, multifunctional projector • Specific tourism legislation • Specific tourist units documentation • Other features that are identified by teachers as necessary to conduct the activities planned ASSESSEMENT STANDARD OF LEARNING OUTCOMES UNIT No Achivement criteria & percentage 1. Receiving and task planning Indicators of achievement & percentage 30 % Select the information necessary for determining customer segments as travel habits 40 % Selecting information on tourist destinations, services and tariffs 40 % Establishing the necessary 20 % information from providers for drawing tourism programs No Achivement criteria & percentage 2. Completion of task Indicators of achievement & percentage 40 % Establish customer segments 25 % - preferences and travel habits Determining the type of 50 % arrangement that can be recommended to the tourist, the retail price Appropriate information use of 25 % No Achivement criteria & percentage 3. Presentation and promotion of the task being performed Indicators of achievement & percentage 30 % Correct use of terms and 30 % language Communication with 40 % customers on travel destinations, services and tariffs Presenting the work of 30 % correspondence, the agency contracts with service providers Quality assurance in IVET QA Law National Agencies for QA in education for preuniversity education (ARACIP) National Curriculum based on Training Standards validated by Sectoral Committe Accreditation of schools THANK YOU FOR YOUR ATTENTION!
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