ipid - African Policing Civilian Oversight Forum

Independent Police Investigative Directorate
ipid ipid
l Office:
m Building
ba (Vermeulen) Street,
399 0000
326 0408
[email protected]
,teertS )neluemre
Your Guide to Police Accountability and Complaints Processes
Isikhokelo Sakho Seenkqubo Ezilandelwayo Ekuphendulisweni Kwamapolisa Nezikhalazo
Umhlahlandlela Wakho Ngokubikwa Kwamaphoyisa kanye Nohlelo Lokufaka Izikhalo
U gids oor Polisieaanspreeklikheid en Klagteprosesse
The publication of this booklet was made possible
by financial support from the Open Society Foundation for South Africa.
APCOF IPID cover FINAL.indd 1
[email protected]
Tataiso ya Maikarabelo a Sepolisa le Tsamaiso ya Ditletlebo
1/14/2014 3:34:33 PM
Serious police misconduct and criminality
Independent Police Investigative Directorate
012 399 0000
Authored by Louise Edwards and Asanda Conjwa
Published by the
African Policing Civilian Oversight Forum
Suite 103–105A, Building 17, Waverley Business Park
Wyecroft Road, Mowbray 7925, South Africa
Tel  +27 21 447 1818 Fax +27 21 447 0373
[email protected] Websitewww.apcof.org.za
Human rights violations
South African Human Rights Commission
011 484 8300
[email protected]
Police corruption
Public Service Commission
National Anti-Corruption Hotline
0800 701 701
Service delivery
Civilian Secretariat of Police
012 393 2500
APCOF IPID cover FINAL.indd 2
1/14/2014 3:34:33 PM
Your Guide to Police Accountability
and Complaints Processes
Isikhokelo Sakho Seenkqubo Ezilandelwayo
Ekuphendulisweni Kwamapolisa Nezikhalazo
Umhlahlandlela Wakho Ngokubikwa
Kwamaphoyisa kanye Nohlelo Lokufaka Izikhalo
U gids oor Polisieaanspreeklikheid
en Klagteprosesse
Tataiso ya Maikarabelo a Sepolisa le Tsamaiso
ya Ditletlebo
This booklet contains information on police oversight in South
Africa. It is prepared by the Independent Police Investigative
Directorate (IPID) and the African Policing Civilian Oversight
Forum (APCOF) and explains the role of IPID, and other
oversight agencies, in dealing with complaints from the public
about the South African Police Service (SAPS) and the Municipal
Police Services (MPS).
About the South African Police Service (SAPS) 04
About the Municipal Police Services (MPS)
The importance of police oversight
Making a complaint against the police
1. South African Police Service (SAPS)
2. Municipal Police Services (MPS)
Complaining directly to the police Complaining to an oversight agency
1. Independent Police Investigative Directorate (IPID)
2. South African Human Rights Commission (SAHRC)
3. Public Service Commission (PSC)
4. Civilian Secretariat of Police
This booklet also explains the role of SAPS and MPS, and
explains why it is important that organisations like IPID play an
oversight role to ensure that the police perform their duties in
a lawful and professional manner. This booklet also provides
information about how to make a complaint against the SAPS
or MPS to IPID and to other oversight agencies.
More information about the IPID and police oversight
is available on the IPID website www.ipid.gov.za or by
calling IPID on 012 399 0000.
bout the
South African Police Service (SAPS)
bout the
Municipal Police Services (MPS)
The SAPS were established in 1995. The power of the SAPS is
contained in the Constitution of South Africa and the 1995
South African Police Services Act. When read together, they
give the police power to:
Some municipalities, including the major metros of
Johannesburg, Tshwane, Cape Town and Durban, have police
services that operate separately to the SAPS. These municipal
police services (MPS) are responsible for the following types of
• prevent, combat and investigate crime;
• maintain public order;
• protect and secure people who live in South Africa, and to
protect and secure their property; and
• uphold and enforce the law.
Importantly, the police are required to uphold and enforce the
law. This means that all police actions must be lawful and not
discriminate against any person for any reason. If the police
break the law, they should be subject to disciplinary action or
criminal charges.
• traffic policing;
• enforcing municipal by-laws and regulations; and
• preventing crime.
The MPS does not investigate crime. If an MPS officer arrests a
person, that officer is required to transfer the suspect into the
custody of the SAPS as soon as possible. In this way, the MPS is
required to work in cooperation with the SAPS.
The vision and mission of the SAPS speaks to the role of the
police not only to detect and to investigate crime, but to play
a role in crime prevention and community safety. The SAPS
should strive to:
• create a safe and secure environment for all people in
South Africa;
• prevent and investigate anything that may threaten the
safety or security of any community;
• ensure that criminals are brought to justice; and
• participate in efforts to address the causes of crime.
The importance
of police oversight
What is police oversight?
Who keeps a check on the actions of the police?
Police are not above the law – they work and live by the same
laws that they are required to uphold.
To keep a check on the actions of the police, and to ensure
that the public can make complaints against the police if they
act unlawfully or unreasonably, South Africa has a number of
agencies to receive complaints and make investigations into
police misconduct.
The police have an important role to play in detecting and
investigating crime. Officers are given special powers to stop
and search people, to arrest and detain suspects, and to use
However, South African law puts limits on the circumstances
in which the police have the authority to use these powers.
These limits protect the rights of suspects, the community
and the police.
Limitations placed on the authority of the policy include that
force only be used when strictly necessary, that lethal force
is only used in self-defence or in the defence of others, and
that decisions to stop, search, arrest and detain are only made
when consistent with the law and not based on discrimination
of any kind.
The police are also prohibited from using torture, engaging in
acts of corruption and abuse of power. The police also have a
duty to treat suspects, witnesses and victims with dignity and
Some agencies, such as the IPID, the South African Human
Rights Commission (SAHRC), and the Civilian Secretariat of
Police and Public Service Commission (the Civilian Secretariat)
have the power to receive complaints and investigate police
misconduct. Others, such as the Parliamentary Police Portfolio
Committee can deal with recurring concerns about police
performance in their regular reviews of police annual reports
and budget.
This booklet provides information on the agencies with the
power to receive and investigate complaints against the police.
Together, these oversight agencies work to ensure that police
officers do not take advantage of their position of power by
breaking the law, acting unreasonably or discriminating against
any person for any reason. If the police are ‘accountable’, and
illegal or unreasonable activities by the police are detected,
punished and corrected by these agencies, this will promote
community confidence in the police.
Making a complaint
against the police
A. Complaining directly to the police
If a person wants to make a complaint about police conduct,
and that person feels confident and safe in approaching the
police directly with that complaint, both the SAPS and MPS
have internal accountability structures to receive and investigate
complaints from the public.
1. South African Police Service (SAPS)
The SAPS have its own internal accountability mechanism that
can deal with complaints against police misconduct, including
police crime, abuse or corruption. Complaints can be made
to the commissioner in charge of the police station at which
the officer against whom you want to make a complaint is
stationed. To open a docket against an officer for a criminal
case, complainants can also approach the station commissioner
at a neighbouring police station.
Complaints can also be made to a representative from the
Community Policing Forum at the relevant police station. One
of the roles of the Community Policing Forum is to follow-up
on complaints with the station commander and to provide
complainants with assistance and support.
If a complaint is made about any deaths in police custody or
deaths as a result of police actions, discharge of official firearms,
rape, torture or assault by police officers (while in the execution
of their duties), the police must report this to the IPID.
If a person making a complaint to the SAPS believes that the
SAPS is not taking action in an appropriate and timely manner,
that person can contact the Civilian Secretariat of Police
(www.policesecretariat.gov.za). If the complaint relates to
serious misconduct, such as torture, police killings, rape or the
discharge of an official firearm by a police officer acting in
his or her official capacity, a complaint can be made directly
to the IPID.
Contact details for all SAPS stations are available at the
SAPS website:
2. Municipal Police Services (MPS)
B. Complaining to an oversight agency
As with the SAPS, the MPS have their own internal accountability
mechanism that can deal with complaints against officer
misconduct, including police crime, abuse or corruption. The
process is the same as for the SAPS: individuals can lodge a
complaint against an MPS officer to the commissioner in charge
of the station at which the officer against whom the complaint is
made is stationed. Alternatively, complaints can be made at the
nearest SAPS station if the complaint involves opening a docket
against an MPS official for a criminal case (as the MPS do not
conduct criminal investigations).
If making a complaint directly to the police station or a
neighbouring police station, is not possible, not practical or has
not resulted in any action, then complaints can be made to one
of the external accountability agencies.
Municipalities with metro police services,
and their corresponding contact details:
012 310 6500
031 3112801
011 375 5911
Cape Town
021 4275000
For complaints about serious police misconduct and
criminality, including deaths in police custody or as a
result of police action, discharge of official firearms by an
officer, rape or torture and assault (while in the execution
of their duties):
Independent Police Investigative Directorate
www.ipid.gov.za or 012 399 0000
For complaints against human rights violations:
South African Human Rights Commission
www.sahrc.gov.za or 011 484 8300 or [email protected]
For complaints about police corruption:
Public Service Commission
www.psc.gov.za and
National Anti-Corruption Hotline 0800 701 701
For complaints about police service delivery:
Civilian Secretariat of Police
012 393 2500
1. Independent Police Investigative Directorate (IPID)
Who is the IPID?
The IPID was established in 2012 to replace the Independent
Complaints Directorate (ICD). The IPID is an organisation that
works independently of the SAPS and MPS to promote proper
police conduct and to conduct effective, independent and
impartial investigations into allegations of police criminality.
What kind of complaints can the IPID receive?
The IPID can receive complaints about the most serious cases
of police misconduct and criminality. This includes:
• any deaths in police custody;
• deaths as a result of police actions;
• any complaint relating to the discharge of an official firearm
by any officer;
• rape of any person while that person is in police custody; and
• any complaint of torture or assault against a police officer in
the execution of his or her duties.
Who can make a complaint to the IPID?
Any person, either as a victim, witness or representative, can
make a complaint directly to the IPID. Non-governmental
organisations and community-based organisations can also
lodge complaints with the IPID.
Complaints can be lodged in person, by telephone, by
letter or email to any IPID Office. A Complaint Reporting
Form can be downloaded from the IPID website:
If a person makes a complaint directly to the police about any
of the misconduct listed above, the police must immediately
inform the IPID about the complaint.
What happens once a complaint is lodged?
A case worker is assigned to complaint that is lodged with the
IPID. The case worker will screen the case to determine whether
it falls within the mandate of the IPID.
After registering the case, the case worker must print the IPID
registration form to ensure that the complainant/victim/referral
authority signs the registration form. The form is then uploaded
onto the IPID database.
What if the case is outside the IPID’s mandate?
If the case falls outside the mandate of the IPID, the case
worker will record it as ‘Outside Mandate’ and refer it to another
relevant institution or organisation. The case worker must
inform the complainant that this decision has been made, and
that a referral has been made.
What are the procedures for an investigation into a death?
After the scene investigation the case worker must:
If the case is notification of a death, a case worker on standby
must attend the crime scene as soon as it is possible to do
so. The case worker must obtain and record all relevant
information regarding the location of the crime scene, the time
that the notification was made and the time of death. When
the IPID case worker arrives at the crime scene, he or she must:
• ensure that the exhibits (obtained by the IPID case worker)
are sent to the Forensic Science Laboratory within 48 hours;
• upon receiving exhibits back from the Forensic Science
Laboratory, the exhibits need to be returned to the Police
Station for it to be booked back into the SAP13;
• visit all the identified witnesses to conduct interviews and
obtain statements;
• establish the identity of the person who allegedly caused
the death of the victim;
• visit the next of kin to notify them of the incident and the
role of the IPID investigator; and
• interview the next of kin to obtain any information that may
assist in the investigation.
• advise the SAPS/MPS member in charge to preserve the
crime scene and to keep it intact;
• introduce himself or herself by production of a valid IPID
appointment certificate to the SAPS/MPS member in charge
of the crime scene and take over the scene;
• receive a briefing on what transpired on the crime scene;
• inspect any wounds or bruises on the body of the deceased
and make note of each and exact location;
• identify the deceased and record his/her name, surname,
age and gender;
• ensure that all vital clues and forensic evidence have been
marked and photographed in their original position by the
Local Criminal Record Centre;
• collect or ensure the collection of exhibits from the crime
scene for processing by the Forensic Science Laboratory and
ensure that the exhibits are booked in with the SAP13 at the
Police Station within that jurisdiction;
• identify all witnesses to the crime and obtain their
particulars for interview as soon as it is practically possible;
• obtain particulars of the SAPS and MPS members involved
for future interview.
If a post mortem is undertaken the case worker must:
• where possible, attend post mortem on the date, time and
place identified for purposes of observing the conducting of
the post mortem;
• advise the pathologist of any investigations the IPID
investigator would like to concentrate on;
• ensure that all vital clues and forensic evidence have been
marked and photographed on their original position;
• inform the pathologist of observations made at the crime
scene, and in the event of any inconsistencies with his/her
findings or where there is disagreement with the pathologist
report, report this to the supervisor; and
• document and file detailed notes on the observations made
during the post mortem.
During further investigation the case worker must:
• conduct outstanding investigations as per directives and
make a finding on the outcome of the investigation; and
• write regular progress letters to the next of kin and relevant
What if my complaint is about sexual violence?
If the complaint is one of sexual violence, IPID case workers must:
• ensure, if not yet done, that the victim is examined by a
medical practitioner;
• ensure a sexual assault kit is obtained, properly sealed and
submitted to the Forensic Science Laboratory; and
• ensure compliance with the provisions of the Sexual
Offences and Related Matters Amendment Act and any
SAPS national instruction relating to rape.
• Where a file is closed as ‘Withdrawn’, the complainant/
victim/referral authority’s withdrawal statement must be
filed, or an affidavit by the case worker in the event that
the complainant/victim/referral authority’s withdrawal
statement could not be obtained.
How will I be kept informed of progress?
Progress letters will be forwarded monthly on the status of the
case until the case is completed, thereafter quarterly or when
there is a change in the status of the case.
What is the relationship between the IPID and the police?
During IPID investigations, the SAPS and MPS have an
obligation to cooperate with the IPID. If the IPID makes
disciplinary recommendations, the National Commissioner of
Police is required to act or respond to those recommendations.
How long do the IPID take to investigate?
The IPID strives to complete all investigations contemplated within
90 days. In concluding the investigation the IPID case worker will:
• Compile a recommendation to the SAPS or the Director of
Public Prosecutions. If completion of case was done with
interim report, recommendations may be made to the
SAPS. If completion of the case was done with a final report,
recommendations may be made to the SAPS or the Director
of Public Prosecutions.
• Where no misconduct/criminal activities can be proven, the
case should be closed as unsubstantiated and forwarded to
a supervisor for approval.
IPID: Where do I find more information?
More information about the IPID complaints procedure
is available at the IPID website: www.ipid.gov.za
A copy of the IPID brochure that sets out its powers
is available in a number of languages at
2. South African Human Rights Commission (SAHRC)
Who is the SAHRC?
The SAHRC was established in 1995 to support South African
democracy by promoting respect for, observance of, and
protection of human rights of every person and community in
South Africa. The SAHRC has the power to monitor and assess
the observance of human rights, including in relation to the
SAPS and MPS, and can investigate, report and take appropriate
action where human rights have been violated.
What kind of complaints can the SAHRC receive?
Complaints about police violations of human rights can be made
the SAHRC.
Complaints can be made on issues such as discrimination by
the police on any grounds (including race, gender, social status
and nationality) or conduct of the police that is against the law
or discriminatory and has an impact on the human rights that
are protected by the South African Constitution. Key protected
rights include:
• Equality: Everyone has the right to equal protection and
benefit of the law, and the SAPS and MPS are not permitted
to discriminate against a person on any grounds or for any
reason, including race, gender, sex, pregnancy, marital status,
ethnicity or social origin, colour, sexual orientation, age,
disability, religion, conscience, belief, culture, language
or birth.
• Human dignity: To be treated in a dignified manner,
including by the SAPS and MPS.
• Life: Not to be unlawfully deprived of life. Unlawful police
conduct (such as an unlawful police shooting or the
unlawful death of a person in custody) that results in a death
may be a violation of the right to life. However, the IPID has
the power to investigate deaths as a result of police contact, and
complaints about violations of the right to life should be made
to the IPID in the first instance.
• Freedom and security of the person: The right not to be
arrested or detained for a reason that is unlawful or
discriminatory, and the rights to be free from police violence,
detention without trial, torture, or punishment by the police
that is cruel, inhuman or degrading.
• Privacy: The police must have a lawful reason for searching a
home or property, seizing property or infringing the privacy
of a person’s communications.
• Assembly, demonstration, picket and petition: Everyone has the
right to peaceful and unarmed assembly, demonstration,
picketing and petitioning, and there are restrictions on the
use of force by SAPS and MPS against peaceful and unarmed
SAHRC: Where do I find more information?
Complaints against the police for human rights violations
can be made to SAHRC either via the website:
www.sahrc.org.za or calling 011 484 8300.
3. Public Service Commission (PSC)
4. Civilian Secretariat of Police
Who is the PSC?
Who is the Civilian Secretariat of Police?
The PSC was established in 1996 to investigate and monitor all
public services, including the SAPS and MPS, for corruption.
Every province has a Civilian Secretariat of Police. The
Secretariats are responsible for providing oversight over SAPS
and providing support to the Minister of Police.
What type of complaints can the PSC receive?
Complaints about police corruption can be made to the Public
Service Commission (PSC).
Police corruption is a form of police misconduct whereby
the police ask for, or receive, a gift or favour (usually known
as a ‘bribe’) for any number of reasons associated with their
special position of power and influence. This can include
activities such as taking action in relation to an investigation
or arrest (or agreeing not to take action in relation to a criminal
offence), releasing a person from custody, adding or planting
evidence on an accused person, or protecting illegal business
or activities.
What type of complaints can the Civilian Secretariat of
Police receive?
In each province, the Civilian Secretariat of Police can receive
complaints about police service delivery, which includes
complaints about police failing to provide feedback on a
case, if police are not complaint with the requirements of
the Domestic Violence Act, or if police behave or conduct
themselves in an inappropriate manner. The Secretariat can
investigate complaints and, if the police officer is found guilty
of the alleged misconduct, can make a finding to the Provincial
Commissioner or the SAPS.
PSC: Where do I find more information?
Civil Secretariat of Police: Where do I find more information?
Complaints can be made via the PSC website
www.psc.gov.za or by calling the National Anti-Corruption
Hotline on 0800 701 701.
Information for the Secretariats in each province is
available at www.policesecretariat.gov.za/provincial.php
Iindidi zemixholo
Malunga neNkonzo yamaPolisa yoMzantsi Afrika 24
Malunga neeNkonzo zamaPolisa kaMasipala
Ukubaluleka Kokonganyelwa kwamaPolisa
Ukufaka isikhalazo ngakumapolisa
1. Inkonzo yamaPolisa yoMzantsi Afrika (iSAPS)29
2. Iinkozo zamaPolisa kaMasipala (iMPS)31
Ukukhalaza ngqo emapoliseni
Ukufaka isikhalazo kwi-arhente eyonga meleyo
1. Icandelo loLawulo Elizimeleyo lokuPhandwa
kwamaPolisa (IPID)33
2. Ikhomishini yamaLungelo oluNtu
yaseMzantsi Afrika (iSAHRC)40
3. Ikhomishini yeNkonzo kaRhulumente43
4. Iqumrhu loluntu lokuLawulwa kwamaPolisa44
Le ncwadana iqulethe ulwazi malunga nokubekw’ esweni
kwamapolisa eMzantsi Afrika. Ilungiselelwe liCandelo loLawulo
loPhando lwamaPolisa Elizimeleyo (i-IPID) ne-African Policing
Civilian Oversight Forum (i-APCOF) yaye ichaza indima ye-IPID,
nezinye ii-arhente ezongamelayo,ekusebenzeni ngezikhalazo
zoluntu malunga neNkonzo yamaPolisa yoMzantsi Afrika (SAPS)
kunye neeNkonzo zamaPolisa kaMasipala (iMPS).
Kanjalo le ncwadana ichaza indima yeSAPS neyeMPS,
ichaza nokuba kutheni kubalulekile ukuba imibutho efana
no-IPID inendima yokubek’ esweni ekuqinisekiseni ukuba
amapolisa enza imisebenzi yawo ngendlela esemthethweni
nefanelekileyo.Le ncwadana ikwaphethe nolwazi malunga
nokuba sifakwa njani na isikhalazo ngakwiSAPS okanye iMPS
kwi-IPID nakwezinye ii-arhente ezongameleyo.
Olunye ulwazi malunga ne-IPID kunye nokonganyelwa
kwamapolisa luyafumaneka kwiwebhusayithi ye-IPID
engu-www.ipid.gov.za okanye ngokutsalela umnxeba
kwi-IPID ku- 012 399 0000.
Malunga neNkonzo
yamaPolisa yoMzantsi Afrika
I-SAPS yasekwa ngo-1995.Igunya leSAPS liqulethwe kuMgaqosiseko woMzantsi Afrika nakwi-1995 South African Police
Services Act.Xa ifundwa kunye le mithetho, inika amapolisa
• lokuthintela, ukulwa nokuphanda ulwaphulo-mthetho;
• lokugcina ucwangco eluntwini;
• lokukhusela nokuqiniseka ngokhuseleko lwabantu abahlala
eMzantsi Afrika, nokukhusela nokuqiniseka ngokhuseleko
lwendawo yabo; kunye
• nokuphakamisa nokunyanzelisa ukugcinwa komthetho.
• ukudala ummandla okhuselekileyo nonqabisekileyo
wabantu bonke boMzantsi Afrika;
• ukuthintela nokuphanda nantoni na enokubeka engozini
ukhuseleko lwawo nawuphi na ummandla;
• ukuqinisekisa ukuba izaphuli-mthetho zijongana nengalo
yomthetho; kunye
• nokuthatha inxaxheba kwimizamo yokujongana nezinto
ezibangela ulwaphulo-mthetho.
Okubalulekileyo kukuba, amapolisa kufuneka ephakamise yaye
enyanzelise ukugcinwa komthetho.Oku kuthetha ukuba zonke
izenzo zamapolsia zimele zibe semthethweni yaye zingacaluli
namphi na umntu nangasiphi na isizathu.Ukuba amapolisa
ophula umthetho, amele athathelwe amanyathelo oluleko
okanye izimangalo zolwaphulo-mthetho.
Ngokutsho kombono nomnqophiso weSAPS indima
yamapolisa asikokucupha nokuphanda ulwaphulo-mthetho nje
kuphela, kodwa amele abe nendima ayidlalayo ekuthintelweni
kolwaphulo-mthetho nakukhuseleko loluntu.I-SAPS imele
Malunga neeNkonzo
zamaPolisa kaMasipala
Ukubaluleka Kokonganyelwa
Abanye oomasipala, kuquka oomasipala abambaxa
abakhulu njengeJohannesburg, iTshwane, iKapa
neThekwini,baneenkonzo zesipolisa ezisebenza
ngokwahlukileyo kwiSAPS.Umsebenzi wala mapolisa
kamasipala (iMPS) uquka ezi ntlobo zilandelayo zobupolisa:
Yintoni ukonganyelwa kwamapolisa?
• amapolisa endlela;
• ukunyanzelisa ukugcinwa kwemithetho nemimiselo
kamasipala; kunye
• nokuthintela ulwaphulo-mthetho.
I-MPS ayiphandi lwaphulo-mthetho.Ukuba igosa eliphantsi
kweMPS libamba umntu, elo gosa kufuneka lidlulisele
umrhanelwa elugcinweni lweSAPS ngokukhawuleza.
Ngale ndlela, kufuneka iMPS isebenze ngokubambisana
Amapolisa akakho ngaphezulu komthetho –basebenza yaye
baphila ngale mithetho ifanayo ekufuneka bephakamise
ukugcinwa kwayo.
Amapolisa anendima ebalulekileyo amele ayidlale ekucupheni
nasekuphandweni kollwaphulo-mthetho.La magosa anikwa
amagunya awodwa okumisa nokusetsha abantu, ukubamba
nokugcina abarhanelwa, nokusebenzisa amandla. Kodwa ke,
umthetho waseMzantsi Afrika unemida oyibekayo kwimeko
amapolisa anegunya lokusebenzisa la mandla kuyo. Kule
mida ikhusela amalungelo abarhanelwa, uluntu namapolisa.
Imida ebekelwe igunya lamapolisa iquka into yokuba
amandla asetyenziswa xa kuyimfuneko ngokungqongqo. Into
yokuba amandla anokuphumela ekubulaleni asetyenziswa
kuphela ekuzikhuseleni okanye ekukhuseleni abanye, nento
yokuba izigqibo zokumisa, ukusetsha, ukubamba nokugcina
eluvalelweni zenziwa kuphela xa zingqinelana nomthetho yaye
zingasekelwanga ekucalucalulweni kwalo naluphi na uhlobo.
Kanjalo amapolisa akavumelekanga ukungcungcuthekisa,
ukubandakanyeka kwizenzo zorhwaphilizo nokusebenzisa
kakubi amandla.Amapolisa anembopheleleko yokuphatha
abarhanelwa, amangqina namaxhoba ngesidima nentlonelo.
Ngubani obek’ esweni izenzo zamapolisa?
Ukuze kubekw’ esweni izenzo zamapolisa, nokuqinisekisa
ukuba uluntu lunako ukufaka izakhalazo ngakumapolisa ukuba
athe enza ngokungekho mthethweni okanye ngendlela
engekho ngqiqweni, uMzantsi Afrika uneqela lee-arhente
zokwamkela ezo zikhalazo nokwenza uphando ngokuziphatha
gwenxa kwamapolisa.Ezinye ii-arhente, ezifana ne-IPID,
iKhomishini yamaLungelo oluNtu yoMzantsi Afrika (iSAHRC),
kunye neQumrhu loluntu loLawulo lwamaPolisa kunye
neKhomishini yeNkonzo kaRhulumente (iCivilian Secretariat)
zinegunya lokwamkela izikhalazo nokwenza uphando
ngokuziphatha gwenxa kwamapolisa. Ezinye, njengeKomiti
yeCandelo lamaPolisa yasePalamente zinokusebenza
ngezikhalazo eziziphandileyo malunga nendlela enza ngayo
amapolisa xa zisenza uhlaziyo olwenziwa rhoqo lweengxelo
zonyaka nohlahlo lwabiwo-mali lwamapolisa.Le ncwadana
iphethe ulwazi malunga nee-arhente ezinegunya lokwamkela
nokuphanda izikhalazo ngakumapolisa.
Xa zizonke, ezi arhente zongameleyo zisebenzela ukuqinisekisa
ukuba amapolisa akasebenzisi kakubi isikhundla sawo segunya
ngokuthi aphule umthetho, enze izinto ezingekho ngqiqweni
okanye acalucalule namphi na umntu ngenxa yaso nasiphi
na isizathu. Ukuba amapolisa ‘anokuphandwa’, yaye izenzo
ezingekho mthethweni okanye ezingekho ngqiqweni ezenziwa
ngamapolisa ziyabhaqwa, kubekho izohlwayo nolungiso
olwenziwa zezi arhente, oku kuza kwenza ukuba uluntu
luwathembe kakhulu amapolisa.
Ukufaka isikhalazo
A. Ukukhalaza ngqo emapoliseni
Ukuba umntu ufuna ukufaka isikhalazo malunga nokuziphatha
kwamapolisa, yaye loo mntu uzithembile yaye uziva
ekhuselekile ngokuya ngqo emapoliseni neso sikhalazo,
zombini iSAPS neMPS zinamacandelo angaphakathi okuphanda
ezenzelwe ukwamkela nokuphanda izikhalazo ezivela eluntwini.
1. Inkonzo yamaPolisa yoMzantsi Afrika (iSAPS)
I-SAPS inenkqubo yayo yangaphakathi yokuphanda nenokuthi
ijongane nezikhalazo ezifakiweyo ngakumapolisa malunga
nokuziphatha kwawo okugwenxa, kuquka ulwaphulomthetho, ukuxhatshazwa okanye izenzo zenkohlakalo ezenziwa
ngamapolisa. Izikhalazo zinokufakwa kumkhomishinala
ophethe isikhululo samapolisa elisebenza kuso elo gosa ufuna
ukufaka isikhalazo ngakulo. Ukuze kuvulwe idokethe letyala
lolwaphulo-mthetho nxamnye negosa, abantu abanezikhalazo
bangaya nakumkhomishinala wesikhululo samapolisa
Kanjalo izikhalazo zingafakwa nakwilungu elimele iCommunity
Policing Forum kwisikhululo samapolisa esifanelekileyo. Omnye
wemisebenzi yeCommunity Policing Forum kukulandelela
izikhalazo kumphathi wesikhululo nokunika uncedo nenkxaso
ebantwini abanezikhalazo.
Ukuba kufakwa isikhalazo esimalunga nokufa kwabantu
elugcinweni lwamapolisa okanye ukufa kwabantu ngenxa
yezenzo zamapolisa, ukusetyenziswa kwemipu yomsebenzi
ligosa esikhundleni salo esisemthethweni, ukudlwengulwa,
ukungcungcuthekiswa okanye ukubethwa ngamapolisa,
amapolisa amele ukubika oku kwi-IPID.
Ukuba umntu ofaka isikhalazo kwiSAPS unenkolo yokuba
iSAPS ayithathi nyathelo ngendlela efanelekileyo nangexesha
elililo, loo mntu unokuqhakamshelana neQumrhu loluNtu
lokuLawulwa kwamaPolisa (www.policesecretariat.gov.
za). Ukuba isikhalazo simalunga nokuziphatha gwenxa
okunzulu, njengokungcungcuthekiswa, ukubulala okwenziwa
ngamapolisa, ukudlwengulwa okanye ukudubula ngompu
womsebenzi lipolisa elenza oko kwisikhundla salo somsebenzi,
isikhalazo sinokufakwa ngokuthe ngqo kwi-IPID.
Linkcukacha zoqhakamshelwano zazo zonke izikhululo
zeSAPS ziyafumaneka kwiwebhusayithi yeSAPS:
2. Iinkozo zamaPolisa kaMasipala (iMPS)
Ngokufanayo noSAPS, iMPS inenkqubo yayo yangaphakathi
yokuphanda nenokuthi ijongane nezikhalazo ezifakiweyo
ngakwigosa malunga nokuziphatha kwalo gwenxa, kuquka
ulwaphulo-mthetho, ukuxhatshazwa okanye izenzo zenkohlakalo
ezenziwa ngamapolisa.Le nkqubo iyafana neyakwaSAPS: abantu
banokufaka isikhalazo ngakwigosa lakwaMPS kumkhomishinala
ophethe isikhululo elisebenza kuso elo gosa kufakwa isikhalazo
ngakulo. Kungenjalo, izikhalazo zinokufakwa kwisikhululo seSAPS
esikufutshane ukuba eso sikhalazo siquka ukuvulwa kwedokethi
nxamnye negosa lakwaMPS ukwenzela ityala lolwaphulomthetho (kaloku uMPS akaphandi ngolwaphulo-mthetho).
Naba oomasipala abambaxa abaneenkonzo zesipolisa, kunye
neenkcukacha zokuqhakamshelana nawo:
012 310 6500
031 311 2801
011 375 5911
021 427 5000
B. Ukufaka isikhalazo kwi-arhente
1. Icandelo loLawulo Elizimeleyo lokuPhandwa
kwamaPolisa (IPID)
Xa ngaba ukufaka isikhalazo ngokuthe ngqo esikhululweni
samapolisa okanye kwesinye isikhululo samapolisa
esisebumelwaneni kungenakwenzeka, kungenakusebenza
okanye kungekho nyathelo lithathiweyo emva kokuba
sifakiwe, ngoko izikhalazo zinokufakwa kwenye yee-arhente
eziphandayo zangaphandle.
Ngubani i-IPID?
Izikhalazo malunganokuziphatha gwenxa okunzulu
kwamapolisa nolwaphulo-mthetho, kuquka ukufa
komntu eselugcinweni lwamapolisa okanye ngenxa yento
eyenziwe lipolisa, ukusetyenziswa kwemipu yomsebenzi
ligosa lisenza umsebenzi walo osemthethweni, ukudlwengulwa okanye ukungcungcuthekiswa nokubethwa. Icandelo
loLawulo loPhando lwamaPolisa Elizimeleyo
www.ipid.gov.za okanye ku-012 399 0000
Izikhalazo malunga nokwaphulwa kwamalungelo omntu:
iKhomishini yamaLungelo oluNtu yoMzantsi Afrika
www.sahrc.gov.za okanye ku-011 484 8300 okanye
[email protected]
Izikhalazo malunga nenkohlakalo emapoliseni: iKhomishini
yeeNkonzo zoluNtu www.psc.gov.za neZiko lemiNxeba
leSizwe Elichasene neNkohlakalo ku-0800 701 701
Izikhalazo malunga nonikezelo lweenkonzo zesipolisa:
uCivilian Secretariat of Police www.policesecretariat.gov.za/
provincial.php okanye ku-012 393 2500
I-IPID yasekwa ngo-2012 ingena endaweni yeCandelo
loLawulo lweziKhalazo Elizimeleyo (ICD). I-IPID ngumbutho
osebenza ngokuzimele geqe kwiSAPS neMPS ekuphakamiseni
ukuziphatha okufanelekileyo kwamapolisa nokuqhuba
uphando olufanelekileyo, oluzimeleyo nolungakhethi
cala kwizenzo ezigwenxa nezithyolo zolwaphulomthetho
Luhlobo olunjani lwezikhalazo ezinokwamkelwa yi-IPID?
I-IPID angamkela izikhalazo eziphathelele amatyala anzulu
kakhulu okuziphatha gwenxa kwamapolisa nolwaphulomthetho. Oku kuquka:
nakuphi na ukusweleka eluvalelweni lwamapolisa;
ukusweleka okubangelwe zizenzo zamapolisa;
nasiphi na isikhalazo malunga nokukhutshwa kompu wepolisa;
udlwengulo olwenziwe ligosa lamapolisa, nokuba igosa elo
lamapolisa lisemsebenzini okanye alikho msebenzini; kunye
• naso nasiphi na isikhalazo sokungcungcuthekiswa okanye
ukubethwa lipolisa ngelixa lisenza umsebenzi walo.
Ngubani onokufaka isikhalazo ku-IPID?
Nowuphi na umntu, nokuba ngaba lixhoba, lingqina okanye
ummeli, unakho ukufaka isikhalazo ngqo kwi-IPID. Imibutho
engekho phantsi korhulumente nemibutho esekwe luluntu
nayo inako ukufaka izikhalazo ku-IPID.
Izikhalazo zinokufakwa ngokuthi umntu aye ngeenyawo
zakhe, ngokutsala umnxeba, ngokubhala incwadi okanye
ngokuthumela i-email kuyo nayiphi na i-ofisi ye-IPID.
IFomu yokuFaka isiKhalazo ingakhutshelwa kwiwebsite
ye-IPID: www.ipid.gov.za/lodge_complaint/lodge_
Ukuba umntu ufaka isikhalazo ngokuthe ngqo emapoliseni
malunga nako nakuphi na ukuziphatha okugwenxa
okudweliswe ngasentla, ngoko nangoko amapolisa amele azise
i-IPID ngeso sikhalazo.
Kwenzeka ntoni emva kokuba kufakwe isikhalazo?
Kumiselwa umntu oza kusebenza ngeso sikhalazo sifakwe kwiIPID. Lo mntu umiselwe ukusebenza ngelo tyala uza kulihlola
ityala ukuze kubonwe ukuba ngaba lingena phantsi kwezinto
agunyaziswe ukuziqwalasela na i-IPID.
Emva kokubhaliswa kwetyala, umntu omiselwe ukusebenza
ngalo umele akhuphele ifomu yokubhaliswa ye-IPID
ukuze kuqinisekiswe ukuba umntu ofake isikhalazo/
ixhoba/ugunyaziwe othumele eso sikhalazo uyayisayina
ifomu yobhaliso. Emva koko lo fomu ifakwa kwicomputer
eneenkcukacha zolwazi oluqokelelweyo lwe-IPID.
Kwenzeka ntoni xa ngaba ityala alikho phantsi kwezinto
egigunyaziselwe ukuziqwalaselwa i-IPID?
Ukuba elo tyala alikho phantsi kwezinto egunyaziswe
ukuziqwalaselwa yi-IPID, umntu omiselwe ukusebenza
ngelo tyala uza kulibhala athi ‘Lingaphandle Kwezinto
Esigunyaziswelwe Ukuziqwalaselwa’ aze alidlulisele kwelinye
iziko okanye umbutho ofanelekileyo.Umntu omiselwe
ukusebenza ngelo tyala umele azise umfaki-sikhalazo ukuba
senziwe isigqibo, nokuba ityala lidluliselwe kwindawo
Ziziphi iinkqubo ezilandelwayo xa kusenziwa uphando
ekuswelekeni komntu?
Xa ngaba ityala sisaziso sokusweleka, umntu omiselwe
ukusebenza ngetyala nokhoyo emsebenzini umele aye
kwindawo yolwaphulo-mthetho kamsinya kangangoko
kunokwenzeka. Lo mntu umiselwe ukusebenza ngelo tyala
umele afumane ze abhale zonke iinkcukacha ezifanelekileyo
malunga nendawo olwenzeke kuyo ulwaphulo-mthetho olo,
ixesha lokwenziwa kwesaziso kunye nexesha lokufa.Xa umntu
okhutshwe ngu-IPID efika kwindawo yolwaphulo-mthetho,
• ayalele ilungu leSAPS/MPS eliphetheyo ukuba ligcine
indawo yolwaphulo-mthetho ingaphazanyiswanga;
• azazise ngokuvelisa isiqinisekiso esifanelekileyo sokuqeshwa
kwakhe yi-IPID asibonise ilungu leSAPS/MPS eliphetheyo
kuloo ndawo lwenzeke kuyo ulwaphulo-mthetho ze
athabathele kuye amagunya kwindawo yolwaphulo-mthetho;
• afumane iinkcukacha malunga noko kwenzekileyo
kwindawo okwenzeke kuyo ulwaphulo-mthetho olo;
• ahlole nawaphi na amanxeba okanye imigruzuko
emzimbeni womfi ze abhale inxeba ngalinye nendawo
kanye elikuyo;
• afumanise ukuba ngubani na umfi ze abhale igama lakhe,
ifani, iminyaka yobudala nokuba ngumntu wesiphi na isini;
• aqinisekise ukuba yonke imikhondo ebalulekileyo
nobungqina obunokusetyenziswa enkundleni buphawuliwe
yaye kufotwe kanye kwindawo yokuqala liZiko leeNgxelo
zoLwaphulo-mthetho Lasekuhlaleni;
• aqokelele okanye aqinisekise ukuba kuqokelelwe
izinto ezinokusetyenziswa njengobungqina kwindawo
yolwaphulo-mthetho ukuze kusetyenzwe ngazo yiForensic
Science Laboratory (FSL) ze aqinisekise nokuba izinto
zobungqina zibhaliwe kwifomu iSAP13 kwiSikhululo
samaPolisa esikulo mmandla;
• achonge onke amangqina olo lwaphulo-mthetho ze afumane
iinkcukacha zawo ukulungiselela udliwano-ndlebe olumele
lwenziwe kamsinya ngokukhawuleza; yaye
• umele afumane iinkcukacha zamalungu eSAPS neMPS
abandakanyekileyo ukulungiselela udliwano-ndlebe oluza
kwenziwa kwixesha elizayo.
Emva kokwenziwa kophando kwindawo yolwaphulo-mthetho
umntu osebenza ngetyala umele:
• aqinisekise ukuba izinto zobungqina (ezifunyenwe ngumntu
wakwa-IPID) zithunyelwa kwaForensic Science Laboratory
(FSL) zingekadluli iiyure ezingama-48;
• emva kokufunyanwa kwezinto zobungqina zibuyiswa
nguFSL, kufuneka zibuyiselwe kwiSikhululo samaPolisa
ukuze zibhalwe kwakhona kwifomu iSAP13;
• atyelele onke amangqina achongiweyo ukuze aqhube
udliwano-ndlebe afumane nobungqina bawo;
• aqinisekise ukuba ngubani na loo mntu kuthiwa ubangele
ukufa kwexhoba; yaye
• umele atyelele isalamane sexhoba ukuze saziswe ngesi
siganeko kunye nendima edlalwa ngumphandi wakwa-IPID;
ze adlan’ indlebe nesalamane ukufumana naluphi na ulwazi
olunokuba luncedo kuphando olwenziwayo.
Ukuba kwenziwe uqhaqho lwesidumbu umntu osebenza
ngetyala umele:
• ukuba kunokwenzeka, abekho xa kusenziwa uqhaqho
ngomhla, ixesha nendawo echaziweyo ngenjongo yokuba
abukele xa kusenziwa olo qhaqho;
• azise ugqirha owenza uqhaqho lwezidumbu ngalo naluphi na
uphando angathanda ukujolisa kulo umphandi wakwa-IPID;
• aqinisekise ukuba yonke imikhondo ebalulekileyo
nobungqina obunokusetyenziswa enkundleni buphawuliwe
yaye kufotwe kanye kwindawo yokuqala;
• azise ugqirha owenza uqhaqho ngazo naziphi na izinto eziye
zaqapheleka kwindawo yolwaphulo-mthetho, yaye ukuba
kungenzeka kubekho nakuphi na ukungangqinelani nezinto
azifumeneyo okanye ukuba kukho ukungavumelani okuthile
nengxelo kagqirha woqhaqho, akubike oku kumphathi; yaye
• abhale ze agcine amanqakwana aneenkcukacha zezinto
aziqapheleyo ngethuba kusenziwa uqhaqho.
Ngethuba kusenziwa uphando olungakumbi umntu osebenza
ngetyala umele:
• aqhube uphando olusaseleyo ngokokutsho kwemiyalelo ze
abonise ukuba yintoni na efumanisekileyo ngokwesiphumo
sophando; yaye
• umele abhale rhoqo iincwadi ezibonisa inkqubela-phambili
ebhalela isalamane kunye nabanye ababandakanyekileyo
kulo mbandela.
Kwenzeka ntoni xa ngaba isikhalazo sam sesokuhlaselwa
Xa ngaba isikhalazo sesokuhlaselwa ngokwesini, abasebenzi
bakwa-IPID abasebenza ngelo tyala bamele:
• baqinisekise ukuba ixhoba lixilongwa ngugqirha, xa oku
• baqinisekise ukuba ziyafumaneka izinto ezithathwayo
kumatyala okuhlaselwa ngokwesini, zitywinwe
ngokufanelekileyo ze zithunyelwe kwiForensic Science
Laboratory; yaye
• baqinisekise ukuba kuthotyelwa izibonelelo zeSexual
Offences and Related Matters Amendment Act kunye
nawo nawuphi na umyalelo wesizwe olawula iSAPS
ngokuphathelele kudlwengulo.
Kuthatha ixesha elingakanani nge-IPID ukwenza uphando?
I-IPID izabalazela ukugqiba lonke uphando oluqalisiweyo
zingekapheli iintsuku ezingama-90.Ekuqoshelisweni kophando
umntu omiselwe yi-IPID ukuba asebenze ngeli tyala uza:
• Kubhala into acebisa ukuba yenziwe yiSAPS okanye uMlawuli
wezoTshutshiso. Ukuba ityala liqosheliswe ngengxelo
yethutyana, unokuthumela iingcebiso zoko makwenziwe
kwiSAPS. Ukuba ityala liqosheliswe ngengxelo yokugqibela,
unokuthumela iingcebiso zoko makwenziwe kwiSAPS
okanye kuMlawuli wezoTshutshiso.
• Ukuba akukho bungqina bokuziphatha gwenxa/
bezenzo zolwaphulo-mthetho, ityala limele livalwe
njengelingenabungqina ze lithunyelwe kumphathi ukuze
anike imvume.
• Xa ifayile ivaliwe ngokuthi‘Iirhoxisiwe’, kumele kufakwe
ubungqina bokurhoxiswa nobenziwa ngumfaki-sikhalazo/
ixhoba/igosa elinegunya nelithumele elo tyala, okanye ke
ubungqina obufungelweyo bomntu osebenza ngetyala
ukuba akwenzeka kufunyanwe ubungqina bokurhoxiswa
nobenziwa ngumfaki-sikhalazo/ixhoba/igosa elinegunya
nelithumele elo tyala.
Ndiza kwaziswa njani ngenkqubela-phambili
Uza kuthunyelelwa iincwadi ezichaza inkqubela-phambili
nyanga zonke malunga nemeko yetyala de ligqitywe ityala
elo, emva koko ngekota okanye xa kukho utshintsho kwimeko
Buyintoni ubudlelwane phakathi kwe-IPID namapolisa?
Ngethuba i-IPID iqhuba uphando, uSAPS noMPS bafanele
basebenzisane ne-IPID. Ukuba i-IPID ucebisa ukuba kuthathwe
amanyathelo oluleko, uMkhomishinala wamaPolisa kuZwelonke
kufuneka athathe inyathelo okanye aphendule kwezo ngcebiso.
IPID: Ndingalufumana phi olunye ulwazi?
Olunye ulwazi malunga nenkqubo elandelwayo malunga
nezikhalazo ku-IPID iyafumaneka kwiwebhusayithi kaIPID: www.ipid.gov.zayaye ikopi yencwadana echaza
amagunya e-IPID iyafumaneka ngeelwimi eziliqela kuwww.ipid.gov.za/brochures/brochures.asp.
2. Ikhomishini yamaLungelo oluNtu yaseMzantsi Afrika
Ngubani iSAHRC?
I-SAHRC yasekwa ngo-1995 kuxhaswa idemokhrasi yoMzantsi
Afrika ngokuphakamisa ukuhlonitshwa, ukugcinwa,
nokukhuselwa kwamalungelo oluntu abo bonke abantu
nemimandla eMzantsi Afrika. I-SAHRC inegunya lokubek’
esweni nokuhlola ukugcinwa kwamalungelo abantu, kuquka
noko kwenziwa yiSAPS neMPS kule nkalo, yaye inokuphanda,
ibike ze ithathe inyathelo elifanelekileyo xa ngaba athe
ophulwa amalungelo abantu.
Luhlobo olunjani lwezikhalazo ezinokwamkelwa yiSAHRC?
Izikhalazo malunga nokwaphulwa kwamalungelo abantu
ngamapolisa zinokufakwa kwiSAHRC.
Kunokufakwa izikhalazo malunga nemiba efana
nokucalucalulwa ngamapolisa ngenxa yaso nasiphi na
isizathu (kuquka isizwe, isini, iwonga entlalweni nobuhlanga)
okanye ukuziphatha kwamapolisa okukhabanayo nomthetho
okanye okucalucalulayo nokunefuthe kumalungelo abantu
akhuselweyo nguMgaqo-siseko woMzantsi Afrika. Amalungelo
angundoqo akhuselweyo aquka:
• Ukulingana: Wonke umntu unelungelo lokukhuselwa
ngokulinganayo nokuxhamla emthethweni, yaye iSAPS
neMPS abanayo nayiphi na imihlaba okanye isizathu
esibavumelayo ukucalula umntu, kuquka isizwe, isini,
ukukhulelwa, imeko yomtshato, uhlanga okanye imvelaphi
ngokwentlalo, ibala, ukuthamba abantu besini esithile,
ubudala, ukukhubazeka, unqulo, isazela, inkolo, inkcubekho,
ulwimi okanye uzalo.
Isidima somntu: Ukuphathwa ngendlela enesidima, kuquka
Ubomi: Ukungohluthwa ubomi ngokungekho mthethweni.
Ukuziphatha okungekho mthethweni kwamapolisa (okufana
nokudutyulwa okungekho mthethweni ngamapolisa
okanye ukufa okungekho mthethweni komntu elugcinweni)
okuthi kuphumele ekufeni komntu ingaba kukwaphulwa
kwelungelo lobomi. Kodwa ke, i-IPID inegunya lokuphanda
ngokufa komntu ngenxa yokudibana namapolisa, yaye
izikhalazo ezimalunga nokwaphulwa kwelungelo lobomi
zimele zifakwe kwi-IPID kwasekuqaleni.
Inkululeko nokhuseleko lomntu: Ilungelo lokungabanjwa
okanye uvalelwe ngesizathu esingekho mthethweni
okanye socalucalulo, namalungelo okukhululeka
kubundlobongela bamapolisa, ukugcinwa eluvalelweni
ngaphandle kokuthethwa kwetyala, ukungcungcuthekiswa,
okanye ukohlwaywa ngamapolisa ngendlela yenkohlakalo,
engabafanelanga abantu okanye ehlazisayo.
Ubomi obubobakho wedwa: Amapolisa amele abe nesizathu
esisemthethweni xa eza kusetsha ikhaya okanye ipropati,
ukuthimba ipropati okanye ukungenelela kwiincoko zomntu
Ukuhlanganisana, ukubonisa ekuhleni isikhalazo, ukunqanda
abanye bangasebenzi nokudlulisa uxwebhu lwesicelo:
Wonke umntu unelungelo lokuhlanganisana ngoxolo
yaye kungaxhotywanga, ukubonisa ekuhleni isikhalazo,
ukunqanda abanye bangasebenzi kuqhushululu
nokudlulisa amaxwebhu lwesicelo, yaye kukho imiqathango
ekusebenziseni amandla kwamapolisa eSAPS neMPS
ebantwini ababonisa ekuhleni izikhalazo zabo besenjenjalo
ngoxolo yaye bengaxhobanga.
3. Ikhomishini yeNkonzo kaRhulumente
iSAHRC: Ndingalufumana phi olunye ulwazi?
Luhlobo olunjani lwezikhalazo olunokwamkelwa yiPSC?
Izikhalazo ngakumapolisa malunga nokwaphulwa
kwamalungelo abantu zinokufakwa kuSAHRC ngokuya
kwiwebhusayithi: www.sahrc.org.za okanye ngokutsalela
umnxeba ku-011 484 8300.
Izikhalazo malunga nenkohlakalo yamapolisa zinokufakwa
kwiKhomishini yeNkonzo kaRhulumente (iPSC).
Ngubani iPSC?
I-PSC yasekwa ngo-1996 ukwenzela ukuphanda nokubek’
esweni zonke iinkonzo zakwarhulumente, kuquka iSAPS
neMPS, malunga nenkohlakalo.
Inkohlakalo yamapolisa luhlobo oluthile lokuziphatha
kwamapolisa nalapho athi acele, okanye amkele, isipho okanye
ukwenzelwa into ethile (ngokuqhelekileyo le nto yaziwa
ngokuthi ‘sisinyobo’) ngenxa yazo naziphi na izizathu ezininzi
ezinxulumene nento yokuba ekwisikhundla esisodwa segunya
nokuba nempembelelo.
Oku kungaquka izenzo ezifana nokuthatha inyathelo elithile
malunga nophando okanye ukubanjwa (okanye ukuvuma
ukungathathi nyathelo ngelixa kukho isenzo solwaphulomthetho esenziweyo), ukukhulula umntu eluvalelweni,
ukongeza okanye ukutyala ubungqina kummangalelwa,
okanye ukukhusela amashishini okanye izenzo ezingekho
iPSC: Ndingalufumana phi olunye ulwazi?
Izikhalazo zinokufakwa ngokuthi kusetyenziswe
iwebhusayithi yePSC kuwww.psc.gov.za okanye
ngokutsalela umnxeba kwiZiko lemiNxeba Elichasene
neNkohlakalo ku-0800 701 701.
iQumrhu loluNtu lokuLawulwa kwamaPolisa:
Ndingalufumana phi olunye ulwazi?
Iinkcukacha zokuqhagamshelana namaQumrhu oLawulo
kwiphondo ngalinye ziyafumaneka
4. Iqumrhu loluNtu lokuLawulwa kwamaPolisa
Ngubani iQumrhu loluNtu lokuLawulwa kwamaPolisa?
Kwiphondo ngalinye kukho iQumrhu loluNtu lokuLawulwa
kwamaPolisa. Umsebenzi weli Qumrhu loLawulo kukongamela
iSAPS nokunika inkxaso kuMphathiswa wamaPolisa.
Luhlobo olunjani lwezikhalazo ezinokwamkelwa liQumrhu
loluNtu lokuLawulwa kwamaPolisa?
Kwiphondo ngalinye, eli Qumrhu loluNtu lokuLawulwa
kwamaPolisa linokwamkela izikhalazo eziphathelele unikezelo
lweenkonzo ngamapolisa, kuquka izikhalazo malunga nokusilela
kwamapolisa ukunika ingxelo ngetyala,ukuba amapolisa
awalandeli izinto eziyimfuneko ngokutsho kweDomestic
Violence Act, okanye ukuba amapolisa aziphatha ngendlela
engafanelekanga. Eli Qumrhu loLawulo linokwenza uphando
ngezi zikhalazo ze, ukuba ipolisa lifumaniseka linetyala
lokuziphatha elityholwa ngako, lazise uKhomishinala
wePhondo okanye iSAPS ngoko likufumanisileyo.
Konke mayelana NombuthoWamaphoyisa
i-South African Police Service
Konke mayelana Nombutho Wamaphoyisa
Kamasipala, i-Municipal Police Services
Ukubaluleka Kokubhekwa Kokusebenza Kwamaphoyisa 51
Ukuvulela icala amaphoyisa
Ukubika isikhalazo sakho ngqo emaphoyiseni
1. Umbutho Wamaphoyisa AseNingizimu
Afrika, i-South African Police Service (SAPS)54
2. Umbutho Wamaphoyisa Kamasipala (MPS)56
Ukufaka isikhalo esikhungweni esengamele
ukusebenza kwamaphoyisa
1. Uphiko Oluzimele Lokuphenywa Kwamaphoyisa (IPID)59
2. South African Human Rights Commission (SAHRC)67
3. I-Public Service Commission70
4. Uhlaka i-Civilian Secretariat of Police71
Leli bhukwana linolwazi mayelana nokwenganyelwa
kwamaphoyisa eNingizimu Afrika. Leli bhukwana lenziwe
Uphiko Lokuphenywa Kwamaphoyisa Oluzimele, okuyi-Independent Police Investigative Directorate (IPID) kanye
nesigungu i-African Policing Civilian Oversight Forum (APCOF)
kanti lichaza kabanzi ngendima edlalwa yi-IPID, kanye nezinye
izikhungo zokubheka ukusebenza, nezibhekana nezikhalo
ezivela emphakathini mayelana nombutho wamaphoyisa
kuleli, i-South African Police Service (SAPS) kanye nezimayelana
Nombutho Wamaphoyisa Kamasipala (MPS).
Leli bhukwana libuye futhi lichaze iqhaza kanye nendima
edlalwa yi-SAPS kanye ne-MPS, futhi lichaza ukuthi kungani
izinhlangano ezifana ne-IPID zidlala indima yokubheka
ukusebenza kwamaphoyisa ukuqinisekisa ukuthi amaphoyisa
aziphatha ngendlela esemthethweni futhi ngendlela
ekhombisa ukufundiseka. Leli bhukwana libuye futhi lihlinzeke
ngolwazi ukuthi ungasifaka kanjani isikhalazo, uma umangalela
ama-SAPS noma ama-MPS isimangalo sakho usiqondise
kwi-IPID kanye nakwezinye izikhungo ezibheke ukusebenza
ngendlela kanye nokuziphatha kwamaphoyisa.
Ulwazi oluningi mayelana ne-IPID kanye nokubhekwa
kokusebenza kwamaphoyisa luyatholakala kuwebhusayithi
ye-IPID ethi: www.ipid.gov.za noma ngokushayela i-IPID
ucingo ku: 012 399 0000.
Konke mayelana Nombutho
Wamaphoyisa i-South African
Police Service
Umbutho wama-SAPS wasungulwa ngonyaka ka 1995.
Amandla ombutho i-SAPS aqukethwe nguMthetho sisekelo
waseNingizimu Afrika kanye noMthetho Wezamaphoyisa ka
1995. Uma le mithetho ifundwa ndawonye ngokuhlanganyela,
inika amaphoyisa amandla:
• okuvikela, ukuqeda nya kanye nokuphenya ngobugebengu;
• okugcina ukuthula emphakathini;
• okuvikela kanye nokuhlenga abantu abahlala eNingizimu
Afrika, kanye nokuvikela nokuhlenga kanye nokuphephisa
impahla yabo; kuhlanganisa
• nokugcina kanye nokuhlonipha umthetho.
Okubaluleke kakhulu, ukuthi amaphoyisa kudingeka agcine
aphinde ahloniphe umthetho. Lokhu kusho ukuthi zonke
izenzo zamaphoyisa kufanele ukuba zibe ngezisemthethweni
futhi akufanele ukuba amaphoyisa acwase abantu abathile
ngenxa yanoma yisiphi isizathu. Uma amaphoyisa ephula
umthetho, kufanele ukuthi aqondiswe izigwegwe noma
abhekane namacala obugebengu, uma kufanele.
Umbono kanye nenhloso ye-SAPS kuchaza indima
yamaphoyisa okungesiyona nje kuphela ukulandela
izigebengu, ukulwa nobugebengu kanye nokuphenya
ngobugebengu, nokudlala indima ebonakalayo ekuvimbeni
ekwenziweni kobugebengu kanye nokuphepha komphakathi.
Amaphoyisa e-SAPS kufanele ukuthi alwele:
• ukwakha indawo ephephile nekhuselekile kubona bonke
abantu eNingizimu Afrika;
• ukuvikela kanye nokuphenya nanoma yini engathikameza
ukuphepha noma ukuvikeleka kwanoma yimuphi
• ukuqinisekisa ukuthi izephulamthetho zilethwa phambi
kobulungiswa; kanye
• nokubamba iqhaza emizamweni yokubhekana
nezimbangela zodlame.
Konke mayelana Nombutho
Wamaphoyisa Kamasipala,
i-Municipal Police Services
Ukubaluleka Kokubhekwa
Kokusebenza Kwamaphoyisa
Omasipala abathile, kuhlanganisa nomasipala abakhulu
okuyiGoli, iTshwane, iKapa kanye neTheku, banamaphoyisa abo
azimele nawehlukile kuma-SAPS. Lawa Maphoyisa Kamasipala
(MPS) enza le misebenzi yobuphoyisa elandelayo:
Kuyini ukubhekwa kokusebenza kwamaphoyisa na?
• ukuqapha ukuhamba nokusebenza kwezimoto;
• ukuqikelela ukuthi imithetho kamasipala nemithetho
yedolobha iyahlonishwa; kanye
• nokuvimba ubugebengu.
Amaphoyisa anendima ebalulekile nayidlala ekutholeni
kanye nasekuphenyeni ngobugebengu. Amaphoyisa
anikwa amandla athile ayisipesheli ukuthi akwazi ukumisa
abantu abaseshe, abophe aphinde avalele abasolwa, kanye
nokusebenzisa amandla. Yize-ke kunjalo, kodwa-ke umthetho
waseNingizimu Afrika unemikhawulo oyibekayo kulokhu
ngokuthi kusezimweni ezinjani lapho amaphoyisa engakwazi
khona ukusebenzisa la mandla anawo. Le mikhawulo
ivikela amalungelo abasolwa, amalungelo omphakathi
kanye namalungelo awo amaphoyisa uqobo. Imikhawulo
ebekwe kulawa mandla amaphoyisa ifaka phakathi ukuthi
amandla noma indlakadla kufanele isetshenziswe kuphela
uma kunesidingo esikhulu salokho, kanye nokuthi amandla
okubulala amaphoyisa angawasebenzisa kuphela uma ezama
ukuvikela izimpilo zawo noma evikela izimpilo zabanye abantu,
kanye nokuthi izinqumo zokumisa, nokusesha, nokubopha
kanye nokuvalela umuntu zenziwa kuphela ngokuhambisana
nomthetho hayi ngokucwasa kwanoma yiluphi uhlobo.
Amalungu e-MPS awaphenyi ngamacala obugebengu. Uma
iphoyisa likaMasipala libopha umuntu, lelo phoyisa kuyaye
kudingeke ukuthi lowo msolwa limedlulisele ezandleni
zamaphoyisa ophiko lwe-SAPS ngokushesha ngendlela
okungenzeka ngayo. Ngale ndlela-ke umbutho i-MPS
kudingeka ukuthi usebenzisane kahle nombutho i-SAPS.
Amaphoyisa awekho ngaphezu komthetho – kodwa asebenza
futhi aphile ngayo imithetho efanayo le okudingeka ukuba
aqinisekise ukuthi iyahlonishwa.
Amaphoyisa futhi awavunyelwe ukusebenzisa indlela ezwisa
umuntu ubuhlungu obukhulu, awavunyelwe futhi ukwenza
izenzo zenkohlakalo kanye nokusebenzisa amandla awo
ngendlela enokuhlukumeza. Amaphoyisa futhi anesibopho
kanye nomthwalo wokuphatha abasolwa, ofakazi kanye
nezisulu zodlame/zokuhlukunyezwa ngendlela enesizotha
kanye nangenhlonipho.
Ngabe ubani ngempela obheka ukuthi enzani amaphoyisa?
Ukuze kubhekwe izenzo zamaphoyisa, kanye nokuqinisekisa
ukuthi umphakathi uyakwazi ukufaka izikhalazo ngamaphoyisa
uma emaphoyisa eziphathe ngendlela engekho emthethweni
noma eziphathe ngendlela engaphusile, iNingizimu Afrika
inezinhlaka eziningi ezikhona ukwamukela izikhalazo kanye
nokuphenya ukuziphatha budlabha kwamaphoyisa. Ezinye
izinhlaka ezithile ezifana ne-IPID, Ikhomishana YaseNingizimu
Afrika Yamalungelo Oluntu, okuyi-South African Human
Rights Commission (SAHRC), kanye Nenhlangano Yabantu
Phaqa Ebheka Ukusebenza Kwamaphoyisa, okuyi-Civilian
Secretariat of Police kanye neKhomishani Kahulumeni,
i-Public Service Commission (the Civilian Secretariat) zonke
zinamandla okwamukela izikhalazo kanye nokuphenya
ngokuziphatha budlabha kwamaphoyisa. Ezinye izinhlaka
ezifana Nekomidi LoMnyango Wamaphoyisa ePhalamende
okuyi-Parliamentary Police Portfolio Committee ziyakwazi
nazo ukubhekana nezinkinga ezidamane zibikwa ngokungenzi
ngendlela kwamaphoyisa umsebenzi wawo nokusuke kuvela
emibikweni yawo amaphoyisa kanye nakwimiqingo yemibiko
yonyaka kuhlanganisa nangesikhathi kwabiwa izimali okusuke
kufanele zingene eMnyangweni Wamaphoyisa. Leli bhukwana
lihlinzeka ngolwazi ngalezi zinhlaka ezinamandla okwamukela
kanye nokuphenya izikhalazo ezifakwa ngabantu mayelana
Ngokuhlanganyela, lezi zinhlaka zokubheka ukusebenza
kwamaphoyisa zisebenzela ukuqinisekisa ukuthi amaphoyisa
awawasebenzisi kabi amandla anikezwe woma ngokuthi
ephule umthetho, ngokwenza izinto ngendlela engaphusile
noma acwase umuntu othile ngenxa yanoma yisiphi
isizathu. Uma amaphoyisa ezokwazi ‘ukuphendula
ngalokho akwenzayo’, futhi kubhekwe nezenzo ezenziwa
amaphoyisa ezingekho emthethweni noma ezingaphusile,
ajeziswe amaphoyisa lapho kufanele ajeziswe khona, noma
alungiswe lapho kufanele alungiswe khona yilezi zinhlaka,
lokhu kuyokwenza ukuthi umphakathi ubenokuwethemba
Ukuvulela icala amaphoyisa
A. U
kubika isikhalazo sakho ngqo
Uma umuntu efisa ukufaka isikhalazo mayelana nokuziphatha
kwamaphoyisa, bese uthola ukuthi lowo muntu uyazethemba
futhi uzizwa ephephile ukuthi angakwazi ukuqonda ngqo
emaphoyiseni naleso sikhalazo sakhe, zombili izinhlaka
zamaphoyisa okungama-SAPS kanye nama-MPS anezinhlaka
zangaphakathi eziqinisekisa ukuthi kubhekwana nezinto ezifuze
lezi, kanti yizona kanye lezi zinhlaka ezamukela izikhalazo
ezivela emphakathini bese ziziphenya.
1. UMbutho Wamaphoyisa AseNingizimu Afrika,
i-South African Police Service (SAPS)
UMbutho i-SAPS unohlelo lwayo lwangaphakathi ukuqinisekisa
ukuthi zonke izinto zihamba ngendlela futhi lolu hlelo lubhekana
nezikhalazo ezifakwa ngabantu ngamaphoyisa ngenxa
yezenzo zokuziphatha budlabha kwamaphoyisa, kuhlanganisa
nobugebengu obenziwa amaphoyisa, ukuhlukumeza kanye
nenkohlakalo. Izikhalo zingabikwa kuKhomishana okunguyena
ophethe kuleso siteshi samaphoyisa lapho kusebenzela
khona iphoyisa lelo. Ukuze kuvulwe lelo phoyisa elisolakala
ngokungaziphathi kahle livulelwe idokodo lecala lobugebengu,
labo abafaka isikhalazo bangakwazi ukuthi baye kuKhomishana
wesiteshi samaphoyisa esingumakhelwane.
Izikhalo futhi zisuke zingabikwa kulowo omele Uphiko
Lomphakathi Lokulwa Nobugebengu okuyi-Community
Policing Forum (Iforamu) esiteshini samaphoyisa esifanele.
Enye yezindima ze-Community Policing Forum ukulandelela
izikhalazo ngokuhlanganyela noMkhuzi wamaphoyisa esiteshini
esebenzela kuso kanye nokuhlinzeka labo abasuke bevule
izikhalazo ngosizo kanye nokwesekwa.
Uma kwenziwe isikhalazo nganoma yikuphi ukufa komuntu
ezandleni zamaphoyisa ngenxa yezenzo zamaphoyisa,
ukusetshenziswa kwesibhamu somsebenzi sisetshenziswa
yiphoyisa ngokwesikhundla salo sokuba yiphoyisa,
ukudlwengula, ukuhlukumeza noma ukushaya konke lokhu
kwenziwa ngamaphoyisa, amaphoyisa wona kanye qobo
kufanele nakanjani konke lokhu akubike kwi-IPID.
Uma umuntu obika isikhalazo sakhe embuthweni wama-SAPS
ekholwa ukuthi umbutho wama-SAPS awenzi lokho okufanele
akwenze ngendlela efanele kanye nangesikhathi esifanele, lowo
muntu ke kusuke sekufanele ukuthi avele axhumane ne-Civilian
Secretariat of Police (www.policesecretariat.gov.za). Kodwa uma
isikhalazo kuyisikhalazo sokungaziphathi kahle futhi esibi kakhulu,
esifana nokuzwisa ubuhlungu obukhulu, ukufa komuntu
ebulawa amaphoyisa/yiphoyisa, ukudlwengula noma ukukhipha
isibhamu kwenziwa yiphoyisa lokho likwenza ngokwesikhundla
salo, lapho ke isikhalazo singabhekiswa ngqo ku-IPID.
Izindlela zokuxhumana nazo zonke iziteshi zamaphoyisa
e-SAPS zitholakala lapha kwiwebsite ye-SAPS:
2. Umbutho Wamaphoyisa Kamasipala (MPS)
Njengendlela efanayo nakuma-SAPS, Umbutho Wamaphoyisa
Kamasipala, i-MPS, nawo unazo izinhlaka zawo zangaphakathi
zokubheka ukusebenza kwawo ukuze zikwazi nokuphenya
izikhalo ezifakwe ngalo mbutho nezimayelana nokuziphatha
budlabha kwephoyisa, kuhlanganisa nobugebengu
bamaphoyisa, ukuhlukumeza noma inkohlakalo. Indlela
elandelwayo ukubhekana nalezi zikhalo iyefana naleyo
esetshenziswa kuma-SAPS: umuntu uyakwazi ukuthi afake
icala abophe ilungu iphoyisa likamasipala kuKhomishana
okunguyena ophethe kuleso siteshi samaphoyisa lapho
kusebenzela khona lephoyisa lelo. Noma futhi uma umuntu
ethanda, angahamba ayobika udaba lwakhe esiteshini
samaphoyisa esiseduzane uma kuwukuthi isikhalo leso
simayelana necala lobugebengu futhi kufanele kuvulwe
idokodo livulelwa lelo phoyisa likamasipla udaba olungalo
(lokhu phela kungenxa yokuthi amaphoyisa kamasipala
awalwenzi uphenyo lwezobugebengu).
Omasipala abanamaphoyisa abo kanye nezindlela
zokuxhumana nabo kumi kanje:
012 310 6500
031 311 2801
011 375 5911
021 427 5000
B. U
kufaka isikhalo esikhungweni
esengamele ukusebenza kwamaphoyisa
Uma ungeke ukwazi ukufaka isikhalo ngqo esiteshini
samaphoyisa noma esiteshini samaphoyisa esiseduzane,
noma uma lokhu kungenzeki, noma uma kwenzekile kodwa
ungaboni mnyakazo, lapho ke izikhalo zisuke zingafakwa
kwesinye sezikhungo ezingaphandle kwasembuthweni
wamaphoyisa okuyilezi ezilandelayo.
Izikhalo mayelana nokungaziphathi kahle kwamaphoyisa kuhlanganisa namacala obugebengu enziwa ngamaphoyisa, okubalwa ukushona komuntu esezandleni
zamaphoyisa noma ukushona komuntu ngenxa yesenzo
samaphoyisa, ukusetshenziswa kwesibhamu somsebenzi
sisetshenziswa yiphoyisa ngokwesikhundla salo sokuba
yiphoyisa, ukudlwengula noma ukuzwiswa ubuhlungu
obukhulu kanye nokushaywa okwenziwa yiphoyisa: Xhumana ne-Independent Police Investigative Directorate
okanye ku-012 399 0000
Ukufaka izikhalazo mayelana nokungahlonishwa
kwamalungelo oluntu okwenziwa ngamaphoyisa:
Xhumana neSouth African Human Rights Commission
okanye ku-011 484 8300
okanye [email protected]
Ukufaka izikhalo ezimayelana nenkohlakalo eyenziwa
ngamaphoyisa: Xhumana nePublic Service Commission
www.psc.gov.za kanye neNational Anti-Corruption Hotline
kule nombolo: 0800 701 701
Ukufaka izikhalo ezimayelana nokungawenzi umsebenzi
kwamaphoyisa: Xhumana neCivilian Secretariat of Police
okanye ku-012 393 2500
1. Uphiko Oluzimele Lokuphenywa Kwamaphoyisa
Ngabe iyini i-IPID na?
I-IPID yasungulwa ngonyaka ka 2012 ingena esikhundleni
esikhundleni salokho okwakwaziwa ngokuthi Wuphiko
Lwezikhalo Oluzimele, okuyi-Independent Complaints
Directorate (ICD). I-IPID lena yinhlangano ezimele
nezisebenzela yodwa ngaphandle kwamaphoyisa, amaSAPS kanye nama-MPS kanti inhloso yayo ukukhuthaza
ukuziphatha kwamaphoyisa okufanele futhi ihlose ukwenza
ucwaningo olusebenzayo, oluzimele nolungavuni hlangothi
ekungaziphatheni ngendlela kwamaphoyisa kanye namacala
obugebengu amataniswa namaphoyisa.
Ngabe yiziphi izinhlobo zezikhalazo ezingemukelwa yi-IPID
I-IPID ingemukela izikhalazo ngamacala amabi kakhulu enziwe
ukungaziphathi ngendlela yamaphoyisa kanye namacala
obugebengu. Lokhu kufaka phakathi:
• ukushona kwanoma yimuphi umuntu eshonela ezandleni
• ukushona komuntu ngenxa yezenzo zamaphoyisa;
• noma yisiphi isikhalo esimayelana nokudonsa/nokukhipha
isibhamu okwenziwe yinoma yiliphi iphoyisa;
• ukudlwengulwa kwanoma yimuphi umuntu esezandleni
zamaphoyisa; kanye
• nanoma yisiphi esinye isikhalazo esimayelana nokuzwiswa
ubuhlungu obukhulu noma ukushaywa yiphoyisa lapho
lenza umsebenzi walo.
Ngabe uyena bani-ke onelungelo lokufaka isikhalo kwi-IPID na?
Noma ngabe yimuphi umuntu, ngisho noma ngabe uyisisulu
sokuhlukunyezwa (ngamaphoyisa), noma ngabe ungufakazi
walokho noma mhlawumbe ungumuntu omele isisulu
sokuhlukunyezwa (ngamaphoyisa), lowo muntu-ke unelungelo
lokubika isikhalazo sakhe ngqo kwi-IPID. Ngisho nezinhlangano
ezingekho ngaphansi kukahulumeni kanye nezinhlangano
zomphakathi zinelungelo lokufaka izikhalazo ngokungaziphathi
ngendlela kwamaphoyisa kwi-IPID.
Umuntu angakwazi ukuzifikela yena mathupha ezobika
ukuhlukumezeka, noma akubike ngocingo, ngokubhala incwadi
noma ngokuthumela i-iemail kunoma yiliphi Ihhovisi le-IPID.
Ifomu lokubika isikhalazo liyatholakala lapha kuwebsite ye-IPID:
Uma umuntu efaka isikhalazo esibhekisa ngqo emaphoyiseni
mayelana nokungaziphathi ngendlela kwamaphoyisa, ngendlela
osekukhulunywe ngayo ngenhla, amaphoyisa ke kufanale kuthi
ngokushesha okukhulu azise i-IPID ngaleso sikhalazo.
Ngabe kwenzakalani-ke uma isikhalazo sesibikiwe?
Kuyaye bese kuqokwa umuntu ozoba ngumsebenzi ozolandelela
leso sikhalazo esisuke sibikwe kwi-IPID. Lowo msebenzi ozolandelela
leso sikhalazo umsebenzi wakhe kuwukucubungula ukuthi ngabe
lelo cala elisuke selibikiwe kufanele yini ukuthi liphenywe yi-IPID,
na. Ngamanye amazwi ubheka ukuthi ngabe lingena ngaphansi
kwawo yini amandla e-IPID na.
Ngemuva kokubhalisa icala, umsebenzi wecala lowo kusuke
sekufanele ukuthi akhuphele kwicomputer ifomu le-IPID
lokubhalisa ukuqinisekisa ukuthi lowo ovule lelo cala/isisulu/
noma yimuphi ke umuntu olethe isikhalazo leso uyalisayina
ifomu lelo lokubhaliswa kwesikhalazo. Ifomu ke liyaye bese
lifakwa kwisizinda lapho kufakwa khona amafomu ezikhalo
eziqondiswe kwi-IPID kwikhompyutha.
Kwenzakalani ke uma kutholakala ukuthi icala lingaphandle
kwamandla e-IPID?
Uma kutholakala ukuthi lelo cala lingaphandle kwamandla
e-IPID, umsebenzi wecala lowo uyobe esebhala kulelo cala
ukuthi ‘Lingaphandle Kwamandla e-IPID’ bese eledlulisela
esikhungweni esiphenyayo esifanele noma kwinhlangano
efanele. Umsebenzi wecala lowo kufanele amazise lowo
oyobe evule lelo cala ngokuthi sekwenziwe lesi sinqumo,
futhi amazise nokuthi leli cala selisiwe kwenye indawo.
Ngabe zimi kanjani izinqubo zokuphenya ngokushonela
komuntu ezandleni zamaphoyisa?
Uma icala elivuliwe kuwukwazisa ngokushona komuntu,
umsebenzi wecala osuke ekhona ngaleso sikhathi kufanele
nakanjani aye lapho kushonele khona umuntu lowo, ngendlela
ewukushesha asuke engakwazi ukwenza ngayo. Umsebenzi
wecala kufanele athole lonke ulwazi olufanele futhi aluqophe
phansi. Ulwazi olufana nokuthi indawo okwenzeke kuyo
icala leyo ikuphi, isikhathi okwavulwa ngaso icala lelo kanye
nesikhathi sokushona komufi. Uma umsebenzi wecala wakwaIPID efika endaweni yesigameko, kufanele:
• azise ilungu lombutho wama-SAPS/MPS okuyilona elingabe
liphethe kuleyo ndawo yesigameko ukuthi kufanele
lengamele indawo yesigameko futhi liyigcine igadiwe noma
• azethule ngokuthi akhiphe ikhadi lakhe elibonisa ukuthi
uvela kwa-IPID alikhombise ilungu le-SAPS/MPS okuyilona
ebelengamele indawo yesigameko, bese kuba nguyena
osethatha izintambo zokwengamela indawo yesigameko;
• athole ulwazi olufushane mayelana nokuthi kwenzakaleni
kwindawo yesigameko;
• ahlole noma ngabe yiziphi izilonda ezikhona noma
imihuzuko okungenzeka ibe semzimbeni womufi bese
likubhala phansi konke elikutholayo nendawo lapho
likuthola khona emzimbeni womufi;
• ahlole umufi bese libhala phansi igama lakhe, isibongo,
iminyaka yakhe yobudala kanye nobulili bakhe;
• aqinisekise ukuthi noma yiziphi izici ezibonisa umkhondo
ezibalulekile kanye nobufakazi obunzulu kuyaboniswa futhi
kuthathwa nezithombe njengoba kunjalo lokho kwenziwa
yisikhungo i-Local Criminal Record Centre;
• aqoqe noma aqinisekise ukuthi kuqoqwa wonke amazibithi
endaweni yesigameko ukuze konke lokho kubhekisiswe
yi-Forensic Science Laboratory futhi aqinisekise ukuthi
amazibithi atholakele ayabhalwa kwifomu elaziwa ngokuthi
yi-SAP13 esiteshini samaphoyisa esiseduzane naleyo ndawo
lapho kwenzeke khona lesi sigameko;
• ahlole bonke ofakazi ngecala elenzakele bese ethola
nemininingwane yabo ukuze akwazi ukubahloma imibuzo
ngokushesha ngesikhathi ayokwazi ngaso ukwenza lokho; bese
• ethola imininingwane yamalungu e-SAPS kanye ne-MPS
ayingxenye yakho konke lokhu ukuze nawo awafake imibuzo
ngelinye ilanga.
Ngemuva kocwaningo olwenziwa endaweni yesigameko,
umsebenzi wecala lelo kufanele:
• aqinisekise ukuthi amazibithi (atholwe ngumsebenzi wecala
wakwa-IPID) ayathunyelwa e-Forensic Science Laboratory
(FSL) engakapheli amahora angama-48;
• ngemuva kokuthola la mazibithi esevela kwisikhungo
i-Forensic Science Laboratory (FSL), amazibithi kufanele
ukuthi abuyiselwe esiteshini samaphoyisa ukuze abuye
abhalwe phansi futhi afakwe kwi-SAP13;
• avakashele bonke ofakazi abahlonziwe ukuze ayobahloma
imibuzo bese ethola nezitatimende kubo;
• akwazi nokuthola ukuthi uyena bani kahle hle okusolakala
ukuthi ubulale umufi; futhi
• avakashele nesihlobo kumbe lowo osondelene nomufi
ukuze amazise ngesigameko lesi kanye nendima ezodlalwa
ngumphenyi we-IPID kukho konke lokhu; bese efaka
imibuzo isihlobo noma lowo osondelene nomufi ukuze
athole noma ngabe yiluphi ulwazi okungenzeka lusize
ekwenziweni kophenyo.
Uma umzimba kamufi uye wahlinzwa, umsebenzi wecala
• lapho engakwazi khona ukwenza lokhu, aye lapho kuhlinzwa
khona isidumbu sikamufi, ngosuku, ngesikhathi esiyohlinzwa
ngaso, endaweni leyo eyobe ishiwo ngokwenhloso yokuthi
abone futhi abuke lapho isidumbu sihlinzwa;
• azise udokotela oyobe ehlinza isidumbu ngaleso sikhathi
nganoma yiluphi ucwaningo umseshi we-IPID angathanda
ukugxila kulo;
• aqinisekise ukuthi noma yiziphi izici ezibonisa umkhondo
ezibalulekile kanye nobufakazi obunzulu kuyaboniswa futhi
kuthathwa nezithombe njengoba kunjalo endaweni yakho
obekuvele kukuyo;
• azise udokotela ohlinza isidumbu nganoma yini ayibona
endaweni lapho kwenzeka khona icala, futhi uma kwenzeka
kukhona okushayisanayo nokungasahambisani nalokho
yena akutholile, noma lapho kunokuphikisana nodokotela
ohlinza isidumbu, akubike lokhu kumphathi wakhe; bese
• ebhala phansi yonke into kanye namanothi amaningi akufake
efayeleni konke akubonile ngesikhathi kuhlinzwa isidumbu.
Uma kuqhubeka uphenyo futhi umsebenzi wecala kufanele:
• enze ucwaningo kulokho obekusasele ngokulandela
imigomo efanele bese esho lokho akutholayo ngocwaningo
lolo – umphumela walo; bese
• ebhala izincwadi njalo mayelana nokuqhubeka kocwaningo,
ezibhalela lowo osondelene nomufi kanye nabo bonke
abanye abathintekayo kulokhu.
Ngenzenjani uma isikhalo sami simayelana nodlame
lwezocansi (umsolwa kuyiphoyisa)?
Uma isikhalo noma icala elivuliwe limayelana nodlame
lwezocansi, umsebenzi wecala wakwa-IPID kufanele:
• aqinisekise, uma lokhu kungakenziwa, ukuthi isisulu
sokuhlukunyezwa sihlolwa ngumuntu oqeqeshelwe
ukwenza njalo kwezempilo, isib. udokotela;
• aqinisekise ukuthi kuthathwa zonke izinsalela ezimayelana
nokunukubezwa ngokucansi futhi kwenziwa konke
okufanele, bese zivalwa thaqa bese zihanjiswa e-Forensic
Science Laboratory; bese
• eqinisekisa ukuthi konke okwenziwayo kwenziwa
ngokulandela izimiso zoMthetho i-Sexual Offences and
Related Matters Amendment Act kanye nanoma yimuphi
umyalelo kazwelonke we-SAPS ngokuhlobene necala
Ngabe kuthatha isikhathi esingakanani pho ukuthi i-IPID
yenze uphenyo?
I-IPID izimisele futhi izibophezele ukuphothula lonke uphenyo
engabe isuke ilwenza zingakapheli izinsuku ezingama-90. Uma
esephetha ukwenziwa kophenyo, umsebenzi wecala wakwaIPID uyokwenza lokhu okulandelayo:
• Uyobhala izincomo azibhekise kwi-SAPS noma kuMqondisi
Wezokushushiswa Komphakathi. Uma ukuphothulwa
kwecala kwenziwa ngombiko wesikhashana, izincomo
zingenziwa kwi-SAPS noma kuMqondisi Wezokushushiswa
• Ezimweni lapho khona kungatholakali ukuthi kwaba
nokuziphatha ngendlela engafanele kwalowo obephenywa,
noma kwatholakala ukuthi akukho cala lobugebengu
elingavulelwa lowo obephenywa, lapho ke icala
kuyodingeka ukuthi livalwe ngokuthi abukho ubufakazi
bese ledluliselwa kumphathi ukuthi naye afake isigxivizo
sokugcina mayelana nalokho okutholwe umsebenzi wecala.
• Esimweni lapho khona ifayele liye lavulwa ngaphansi
kombandela wokuthi ‘Lihoxile’, kufanele ukuthi kufakwe
efayeleni isitatimende sokuhoxisa icala salowo ovule icala/
sesisulu/ noma salowo obekunguyena obike udaba kwi-IPID,
noma kwenziwe incwadi efungelwe – i-afidavithi – yenziwa
umsebenzi wecala esimweni lapho khona lowo ovule icala/
isisulu/ noma lowo okunguyena obike udaba kwi-IPID
kungekwazeke ukuthi abhale isitatimende sokuhoxisa icala.
Pho mina ngiyokwaziswa kanjani ngenqubekela phambili
yecala na
Kuyoba nezincwadi mayelana nokuqhubeka kwesikhalo sakho
noyozithola zinyanga zonke kuze kuba icala liyaphothulwa,
bese kuthi ngemuva kwalokho njalo ngemuva kwezinyanga
ezine, noma uma kunoshintsho esimweni secala.
Ngabe buthini ubudlelwano phakathi kwe-IPID kanye
Ngesikhathi i-IPID yenza uphenyo, umbutho i-SAPS kanye
nombutho i-MPS inesibopho sokuthi ibambisane ne-IPID. Uma
i-IPID yenza izincomo zokuthi iphoyisa lelo kudingeka ukuthi
liqondiswe izigwegwe, uKhomishana Wamaphoyisa Kazwelonke
kudingeka ukuthi kube khona akwenzayo ukulandela lokho
okuvela kwizincomo lezo ezenziwe ngemuva kophenyo lwe-IPID.
i-IPID: Ngabe ngingaluthola kuphi ulwazi na?
Olunye ulwazi olwengeziwe mayelana nenqubo yokufaka
izikhalazo kwi-IPID lutholakala kwiwebsite ye-IPID ethi:
www.ipid.gov.za kanti ikhophi yebhukwana le-IPID ebalula
wonke amandla akhona ngezilimi eziningi ezahlukene
iyatholakala lapha:
2. South African Human Rights Commission (SAHRC)
Ngabe iyini i-SAHRC na?
I-SAHRC yasungulwa ngonyaka ka 1995 ukweseka intando
yeningi eNingizimu Afrika ngokuthi ikhuthaze inhlonipho,
ukuhloniswa kanye nokuvikelwa kwamalungelo oluntu kuwona
wonke umuntu kanye nomphakathi waseNingizimu Afrika.
I-SAHRC inamandla okubheka kanye nokuhlola ukuhloniswa
kwamalungelo oluntu, kuhlanganisa nasezimweni lapho khona
lokhu kuthinta ama-SAPS kanye nama-MPS, futhi ingakwazi
ngisho nokuphenya, ukubika kanye nokuthatha izinyathelo
ezifanele lapho amalungelo oluntu aye angahlonishwa khona.
Ngabe yizikhalo ezinjani ezemukelwa yi-SAHRC na?
Izikhalazo mayelana nokwephulwa kwamalungelo oluntu
kwenziwa ngamaphoyisa kungabikwa kwi-SAHRC.
Izikhalazo zingenziwa ngezindaba ezithinta ukucwaswa
ngamaphoyisa lokho ekwenza ngenxa yanoma yisiphi
isizathu (kuhlanganisa nesizathu sobuhlanga, ubulili, isimo
somuntu emphakathini kanye nobuzwe bomuntu lowo)
noma ukuziphatha kwamaphoyisa okuphambene nomthetho
noma okunokucwasa futhi kunomthelela othile kumalungelo
oluntu avikelwe nguMthethosisekelo waseNingizimu Afrika.
Amalungelo avikelekile afaka phakathi lawo alandelayo:
• Ukulingana: Wonke umuntu unelungelo lokuvikelwa
ngendlela elinganayo kanye nokuzuza ngokomthetho,
kanti amalungu e-SAPS kanye nawe-MPS awavumelekile
ukucwasa umuntu ngenxa yanoma yisiphi isizathu
okuhlanganisa ubuhlanga, ubulili, ukukhulelwa, isimo
sokushada nokungashadi, ubuzwe, noma indawo lapho
umuntu evela khona, ibala lesikhumba, ubulili umuntu
azikhethele bona, iminyaka yobudala, ukukhubazeka, inkolo,
ukukholelwa, isiko, ulimi noma ukuzalwa.
• Isithunzi somuntu: Wonke umuntu unelungelo lokuphathwa
ngendlela enesithunzi, kuhlanganisa nokuphathwa kahle
amalungu e-SAPS kanye nawe-MPS.
• Impilo: Akekho umuntu okufanele emukwe impilo
ngokungekho emthethweni. Ukuziphatha budlabha
kwamaphoyisa (okufana nokuvele amaphoyisa adubule
nje ngokungekho emthethweni noma ukufa komuntu
ngendlela engekho emthethweni komuntu esezandleni
zamaphoyisa) nokuholela ekutheni kube nokufa komuntu,
kungenzeka kube ukuhlukunyezwa kwelungelo lempilo.
Kodwa-ke i-IPID inamandla okuphenya ukufa komuntu
okubangelwe ukusondelana kwalowo muntu namaphoyisa,
kanti izikhalazo ezimayelana nokuhlukunyezwa kwelungelo
lokuphila kumele zifakwe ziqondiswe kwi-IPID zibekwa nje.
• Inkululeko kanye nokuvikeleka komuntu: Umuntu unelungelo
lokungaboshwa noma lokungavalelwa ngenxa yesizathu
esingekho emthethweni noma ngenxa yesizathu esingelona
icala lobugebengu, kanye nelungelo lokungahlukunyezwa
ngodlame ngamaphoyisa, kanye nelungelo lokuvela
enkantolo uma eboshiwe, angavele nje aboshwe atoke
ngaphandle kokuyovela enkantolo, azwiswe ubuhlungu
obukhulu, noma ajeziswe ngamaphoyisa ngendlela ebonisa
unya, isihluku noma ukubukelwa phansi.
• Ukunikwa indawo yakho yangasese: Amaphoyisa kufanele
abe nesizathu esisemthethweni ukusesha ikhaya lakho noma
indawo yakho, ukuthatha izinto ezithile noma ukuncisha
umuntu ilungelo lakhe langasese lokuxhumana nabanye
• Ukuhlangana, ukuyigxoba/ukuyinyova, ukuzwakalisa ulaka
kanye nokunxusa ukuthi kulalelwe izimfuno: Wonke umuntu
unelungelo lokuhlanganyela nabanye abantu ngendlela
enokuthula futhi ngaphandle kokuphatha isikhali, ilungelo
lokuyinyova/lokuyigxoba, ilungelo lokuzwakalisa ulaka lakhe
lokungenami kanye nelungelo lokunxusa ukuthi kulalelwe
izimfuno zakhe futhi kunemikhawulo ekhona mayelana
nokusebenzisa amandla kwamaphoyisa e-SAPS kanye naweMPS ezimweni ezifuze lezi lapho khona ababhikishi lokhu
bekwenza ngokuthula futhi bengahlomile.
i-SAHRC: Ngabe ngingaluthola kuphi ulwazi na?
Izikhalo ezimayelana nokuhlukunyezwa kwamalungelo
oluntu kwenziwa ngamaphoyisa zingabhekiswa kwiSAHRC ngokungena kwiwebsite yayo ethi:
www.sahrc.org.za noma ngokushaya ucingo ku:
011 484 8300.
3. I-Public Service Commission
4. Uhlaka i-Civilian Secretariat of Police
Ngabe iyini i-PSC na?
Ngabe iyini i-Civilian Secretariat of Police na?
I-PSC lena yasungulwa ngonyaka ka 1996 ukuze iphenye futhi
ibheke zonke izinhlaka zikahulumeni, kuhlanganisa nama-SAPS
kanye ne-MPS, ukuthi azinayo yini inkohlakalo na.
Zonke izifundazwe zinohlaka olwaziwa nge-Civilian Secretariat
of Police. Lezi zinhlaka-ke umsebenzi wazo ukwengamela
ukusebenza kwe-SAPS kanye nokuhlinzeka uNgqongqoshe
Wezamaphoyisa ngokwesekelwa.
Ngabe izikhalazo ezinjani ezingemukelwa yi-PSC na?
Izikhalo mayelana nenkohlakalo emaphoyiseni zingabikwa kwiPublic Service Commission (PSC).
Inkohlakalo emaphoyiseni kuqondwe ukuziphatha budlabha
kwamaphoyisa lapho khona amaphoyisa noma iphoyisa licela,
noma lemukela isipho noma intshontsho (isikhathi esinigi
elaziwa ngokuthi ‘ukugwazisa/ukugwaza’) nganoma yiziphi
izizathu eziningi ezihlobene namandla awo amaphoyisa anawo
kanye negunya analo. Lokhu kufaka phakathi imisebenzi
efana nokwenza okuthile mayelana nophenyo olwenziwayo
noma ukubopha lapho kufanele khona (noma ukuvuma
ukungenzi lutho ekubeni kunecala lobugebengu elenziwe),
ukudedela umuntu oseboshiwe, ukwengeza noma ukutshala
ubufakazi kummangalelwa, noma ukuvikela ibhizinisi elingekho
emthethweni noma ukuvikela izenzo ezenziwayo ezingekho
Ngabe luhlobo luni lwezikhalazo ezingemukelwa yi-Civilian
Secretariat of Police na?
Kusifundazwe ngasinye, uhlaka i-Civilian Secretariat of Police
luyakwazi ukwamukela izikhalazo mayelana nokwehluleka ukwenza
umsebenzi kwamaphoyisa, nokufaka phakathi izikhalo mayelana
nokwehluleka kwamaphoyisa ukwazisa labo abathintekayo
ecaleni elithile ukuthi selihambe lafika kuphi icala lelo, uma futhi
amaphoyisa engahambisi izinto njengokulawula koMthetho
Wodlame Lomndeni, okuyi-Domestic Violence Act, noma uma
amaphoyisa eziphatha ngendlela engemukelekile. Lolu hlaka
lungakwazi ukuphenya izikhalazo futhi, uma iphoyisa litholwe
linecala ngalokho kuziphatha kwalo budlabha ebelisolakala kulo,
lolu hlaka lungakwazi ukusho kuKhomishana Wamaphoyisa
Wesifundazwe noma kwi-SAPS ukuthi lona belubona ukuthi
kufanele lenziwe njani lelo phoyisa elitholwe linecala.
i-Civilian Secretariat of Police Ngabe ngingaluthola kuphi
i-PSC: Ngabe ngingaluthola kuphi ulwazi na?
ulwazi na?
Izikhalazo zingafakwa kwiwebsite ye-PSC ethi: www.psc.
gov.za noma ngokushayela i-National Anti-Corruption
Hotline ku: 0800 701 701.
Izindlela zokuxhumana Zonobhala kusifundazwe
ngasinye zitholakala lapha:
Omtrent die Sud-Afrikaanse Polisiediens
Omtrent die Munisipale Polisiediens
Die Belang van Polisietoesig
Die indien van ‘n klagte teen die Polisie
Dien ʼn klag te direk by die Polisie in
1. Suid-Afrikaanse Polisiediens (SAPD)78
2. Munisipale Polisiediens (MPD)80
Dien ʼn klag by ʼn toesigagentskap in
1. Onafhanklik Polisieondersoekdirektoraat (OPOD)82
2. Suid-Afrikaanse Menseregtekommissie (SAMRK)88
3. Openbare Dienkommissie90
4. Burgerlike Sekretariaat van Polisie91
Hierdie brosjure bevat inligting omtrent polisietoesig
in Suid-Afrika. Dit is voorberei deur die Onafhanklike
Polisieondersoekdirektoraat (OPOD) en die Afrikaanse
Polisiëring Burgerlike Toesig Forum (APBTF) en verduidelik die
rol van die OPOD, en ander toesigagente, in die hantering van
klagtes omtrent die Suid-Afrikaanse Polisiediens (SAPD) en die
Munisipale Polisiediens (MPD) vanaf die publiek.
Hierdie brosjure verduidelik ook die rol van die SAPD en MPD
en verduidelik waarom dit belangrik is dat organisasies soos
die OPOD ‘n toesigrol moet speel om te verseker dat die polisie
hulle pligte op ‘n regmatige en professionele manier uitvoer.
Hierdie brosjure voorsien ook inligting omtrent die manier
waarop ‘n klagte teen die SAPD of MPD aan die OPOD en ander
toesigagente ingedien kan word.
Meer inligting omtrent OPOD en polisietoesig is op die
OPOD webwerf, www.ipid.gov.za beskikbaar, of deur
OPOD op 012 399 0000 te skakel.
Omtrent die
Suid-Afrikaanse Polisiediens
Omtrent die
Munisipale Polisiediens
Die SAPD in sy huidige form is in 1995 gestig. Die bevoegdheid
van die SAPD is in die Grondwet van Suid-Afrika en die Wet
op die Suid-Afrikaanse Polisiediens vervat. Wanneer dit saam
gelees word, gee dit aan die polisie die bevoegdheid om:
Sommige munisipaliteite, insluitende die vernaamste metro’s
van Johannesburg, Tshwane, Kaapstad en Durban, het
polisiedienste wat afsonderlik van die SAPD optree. Hierdie
munisipale polisiediens (MPD) is verantwoordelik vir die
volgende tipes polisiëring:
• misdaad te voorkom, te beveg en te ondersoek;
• openbare orde te handhaaf
• mense wat in Suid-Afrika woon, sowel as hulle eiendom te
beskerm en beveilig,
• die wet te handhaaf en af te dwing.
Daar word van die polisie verwag om die wet te handhaaf en af
te dwing. Dit beteken dat alle polisieaksies regmatig moet wees
en teen enige persoon, om enige rede, te diskrimineer nie.
Indien die polisie die wet oortree, moet hulle onderhewig wees
aan dissiplinêre aksie en/of kriminele vervolging.
• verkeerspolisiëring;
• afdwinging van munisipale bepalings en regulasies; en
• voorkoming van misdaad.
MPD ondersoek nie misdade nie. Indien ‘n MPD beampte ‘n
persoon arresteer, word daar van hierdie beampte verwag om
die verdagte so gou as moontlik onder die toesig van die SAPD
te plaas. Op die manier word daar van die MPD verwag om
saam met die SAPD te werk.
Die visie en missie van die SAPD ondersteun die rol
van die polisie om nie net misdaad te bespeur en te
ondersoek nie, maar om ‘n rol in misdaadvoorkoming en
gemeenskapsveiligheid te speel. Die SAPD moet streef om:
• ‘n veilige en beveiligde omgewing vir alle persone in SuidAfrika te skep;
• enigiets wat die veiligheid of sekuriteit van enige
gemeenskap mag bedreig, te voorkom en te ondersoek;
• te verseker dat kriminele voor die gereg gebring word; en
• deel te neem aan die inisiatiewe om die oorsaak van
misdaad aan te spreek.
Die belang
van polisietoesig
Wat is polisietoesig?
Die polisie is nie bo die wet verhewe nie – hulle werk en leef
binne dieselfde wette wat hulle toepas en daar word van hulle
verwag om dit ook na te kom.
Die polisie speel ‘n belangrike rol in die bespeuring en
ondersoek van misdaad. Beamptes besit spesiale bevoegdhede
om persone voor te keer en te ondersoek, om persone
in hegtenis te neem en verdagtes aan te hou, en om
proporsionele geweld te gebruik. Die Suid-Afrikaanse reg
plaas egter beperkings op die omstandighede waartydens
die polisie die volmag het om hulle bevoegdhede te gebruik.
Hierdie beperkings beskerm die regte van die verdagtes, die
gemeenskap en die polisie. Beperkings wat op die volmag
van die polisie geplaas word, sluit in dat geweld alleenlik
gebruik mag word indien uiters noodsaaklik, dat dodelike
geweld alleenlik in selfverdediging of in die verdediging van
ander gebruik mag word en dat besluite om mense voor
te keer, te deursoek, te arresteer of aan te hou, alleenlik in
ooreenstemming met die wet gedoen mag word. Verder
mag hul optrede nie op enige manier op enige form van
diskriminasie gebaseer wees nie. Die polisie word ook verbied
om enige form van marteling te gebruik of betrokke te raak
in optredes wat korrupsie en misbruik van hul bevoegdhede
insluit. Die polisie het ook ‘n verpligting om verdagtes, getuies
en slagoffers met waardigheid en respek te behandel.
Wie hou ‘n oog op die aksies van die polisie?
Ten einde ‘n oog te hou oor die aksies van die polisie en
om te verseker dat die publiek klagtes omtrent die polisie
kan indien, sou die polisie op ‘n onregmatige of onbillike
manier optree, het Suid-Afrika ‘n aantal agente wat klagtes
ontvang en ondersoek instel na wangedrag van polisielede.
Sommige agente, soos die OPOD en die Suid-Afrikaanse
Menseregtekommissie (SAMRK), en die Burgerlike Sekretariaat
van die Polisie en die Openbare Dienstekommissie (Die
Burgerlike Sekretariaat) het die bevoegdheid om klagtes te
ontvang en wangedrag van polisielede te ondersoek. Ander,
soos die Parlementêre Polisieportefeuljekomitee, kan ondersoek
las na herhalende bekommernisse rondom polisiegedrag
tydens hul gereelde hersiening van jaarverslae en begrotings
van die polisie. Hierdie brosjure voorsien inligting van die
agente met die bevoegdheid om klagtes teen die polisie te
ontvang en te ondersoek. Die bevoegthede van die instansies
word wel beperk deur hul toepaslike wetgewing wat aadui
watter tiepe sake wel deur elk ondersoek mag word.
Hierdie toesigagente werk saam om te verseker dat die
polisiebeamptes nie hulle posisies misbruik nie, en gevolglik die
wet oortree, en dat hulle nie om een of ander rede onbillik of
diskriminerend teenoor enige persoon mag optree nie. Indien
die polisie ‘aanspreeklik’ gehou word, en onwettige of onbillike
aktiwiteite by die polisie bespeur word, wat deur hierdie agente
odersoek en reggestel moet word, sal dit die gemeenskap se
vertroue in die polisie bevorder.
Die indien
van 'n klagte teen die polisie
A. Dien 'N klagte direk by die polisie in
Indien ‘n persoon ‘n klag wil indien omtrent polisieoptrede, en
daardie persoon voel selfversekerd en veilig om die polisie direk
met die klagte te nader, het beide die SAPD en MPD interne
aanspreeklikheidstrukture om die klagtes vanaf die publiek te
ontvang en te ondersoek.
1. Suid-Afrikaanse Polisiediens (SAPD)
Die SAPD het hulle eie interne aanspreeklikheidsmeganisme
wat klagtes van wangedrag, insluitende polisiemisdaad,
mishandeling of korrupsie ondersoek. Klagtes kan gerig word
aan die Kommissaris wat aan die hoof van die polisiestasie
staan, waar die beampte waarteen jy ‘n klag wil indien, werk.
Om ‘n dossier vir ‘n kriminele saak teen die beampte te open,
kan die klaer ook die stasiekommissaris van ‘n aangrensende
polisiestasie nader.
Indien klagte omtrent enige sterfte tydens polisieaanhouding,
sterfte as gevolg van polisieaksies, die afvuur van ‘n amptelike
vuurwapen, verkragting, marteling of aanranding deur
polisiebeamptes tydens die uitvoer van hul pligte, ingedien
word, moet die polisie onmiddelik by die OPOD rapporteer.
Indien ‘n persoon wat ‘n klagte by die SAPD indien glo dat
die SAPD nie stappe op ‘n gepaste en tydige manier neem
nie, kan daardie persoon die Burgerlike Sekretariaat van die
Polisie kontak (www.policesecretariat.gov.za). Indien die
klagte verband hou met ernstige wangedrag as gevolg
van ‘n kriminele oortreding, soos marteling, polisiemoord,
verkragting of die afvuur van ‘n amptelike vuurwapen deur
‘n polisiebeampte, kan die klagte direkte aan die OPOD gerig
Kontakbesonderhede vir alle SAPD stasies is op die SAPD
webwerf beskikbaar: www.saps.gov.za.
Klagtes kan ook by ‘n verteenwoordiger van die
Gemeenskapspolisiëringforum by die relevante
polisiestasie ingedien word. Een van die rolle van die
Gemeenskapspolisiëringforum is om op te volg om by die
stasiebevelvoerder en uit te vind wat die status van die klagte is
en om bystand en ondersteuning aan die klaer te verskaf.
2. Munisipale Polisiediens (MPD)
B. Dien 'N klag by 'N toesigagentskap in
Soortgelyk aan die SAPD het die MPD ook hul eie interne
aanspreeklikheidsmeganisme wat klagtes van wangedrag,
insluitende polisiemisdaad, mishandeling of korrupsie ondersoek.
Die proses stem ooreen met die van die SAPD: Individue kan ‘n
klagte teen ‘n MPD beampte by die kommissaris wat aan die hoof
van die stasie waar die beampte teen wie die klag ingedien word,
werk, ingedien. Andersins kan klagtes by die naaste SAPD stasie
ingedien word, indien die klag teen die MPD beampte krimineel
van aard is (aangesien die MPD nie kriminele ondersoeke uitvoer
Indien dit onmoontlik of onprakties is om ‘n klag direk by die
polisiestasie of aangrensende polisiestasie in te dien, of indien
‘n klag reeds ingedien is en tot geen aksie gelei het nie, kan
klagtes by een van die eksterne aanspreeklikheidsagentskappe
ingedien word.
Munisipaliteite met metropolisiedienste en hulle
ooreenstemmende kontakbesonderhede is soos volg:
012 310 6500
031 3112801
Vir klagtes omtrent ernstige polisiewangedrag
en kriminele optrede, insluitende sterftes terwyl
in polisieaanhouding, of as gevolg van polisieaksie,
afvuur van ‘n amptelike vuurwapen deur ‘n beampte in
amptelike bevoegdheid, verkragting deur ‘n beampte
of tydens polisieaanhouding, marteling of aanranding:
Onafhanklike Polisieondersoekdirektoraat
www.ipid.gov.za of 012 399 0000
Vir klagtes teen menseregteskending: Suid-Afrikaanse
www.sahrc.gov.za of 011 484 8300 of [email protected]
011 375 5911
Vir klagtes omtrent polisiekorrupsie:
www.psc.gov.za en
National Anti-Corruption Hotline 0800 701 701
021 4275000
Vir klagtes omtrent polisiedienslewering: Burgerlike
Sekretariaat van Polisie www.policesecretariat.gov.za/
provincial.php of 012 393 2500
1. Onafhanklik Polisieondersoekdirektoraat (OPOD)
Wie is OPOD?
OPOD is in 2012 gestig om die Onafhanklike Klagtesdirektoraat
(OKD) te vervang. OPOD is ‘n organisasie wat onafhanklik
van die SAPD en MPD werk om behoorlike polisieoptrede
te bevorder en doeltreffende, onafhanklike en onpartydige
ondersoeke na kriminele optrede en wangedrag as gevolg van
kriminele optrede te loots.
Watter tipe klagtes kan deur OPOD ontvang word?
OPOD kan klagtes omtrent die meeste ernstige gevalle van
polisiewangedrag en wangedrag as gevolg van kriminele
optrede ontvang. Dit sluit in:
• enige sterftes in polisieaanhouding;
• sterftes as gevolg van polisieoptredes;
• enige klagte wat verband hou met die afvuur van ‘n
amptelike vuurwapen deur enige beampte;
• verkragting van enige persoon terwyl die persoon in
polisieaanhouding was;
• verkragting deur ‘n beampte ongeag of die beampte aan
diens was of nie; en
• enige klagte van marteling of aanranding teen ‘n
polisiebeampte in die verrigting van sy of haar pligte.
Klagtes kan in persoon, per telefoon, per brief of epos by die
OPOD kantore ingedien word. ‘n Klagterapporteringsvorm
kan vanaf die OPOD webwerf afgelaai word: www.ipid.gov.za/
Indien ‘n persoon direk ‘n klagte omtrent die wangedrag,
as gevolg van genoemde kriminale optredes, soos hierbo
genoem, by die polisie indien, moet die polisie die OPOD
onmiddellik omtrent hierdie klagte inlig.
Wat gebeur nadat ‘n klagte ingedien is?
‘n Ondersoek beampte word aan die klag, wat by die OPOD
ingedien is, toegewys. Die beampte sal die geval nagaan om te
bepaal of dit binne die mandaat van die OPOD val.
Nadat die geval geregistreer is, moet die beampte die OPOD
registrasievorm uitdruk, om te verseker dat die klaer/slagoffer/
verwysingsvolmag die registrasievorm onderteken het. Die
vorm word dan op die OPOD databasis gelaai.
Wat gebeur indien die geval buite die mandaat van die
OPOD val?
Indien die klagte buite die mandaat van die OPOD val, sal die
beampte dit aanteken as ‘Buite Mandaat’ en dit na ‘n ander
relevante instelling of organisasie verwys. Die beampte moet die
klaer inlig omtrent hierdie besluit, en dat ‘n verwysing gemaak is.
Wie kan ‘n klagte by die OPOD indien?
Wat is die prosedure vir die ondersoek na ‘n sterfte?
Enige persoon, hetsy ‘n slagoffer, getuie of
verteenwoordiger, mag ‘n klagte direk by die OPOD indien.
Nieregeringsorganisasies en gemeenskapsgebaseerde
organisasies kan ook klagtes by die OPOD indien.
Indien die saak ‘n inkennisstelling van ‘n sterfte is, moet die
OPOD beampte wat op bystand is, die misdaadtoneel so gou as
moontlik besoek. Die gevalwerker moet alle relevante inligting
omtrent die ligging van die misdaadtoneel, die tyd waarop
die kennisgewing ontvang is, en die tyd van dood bekom en
aanteken. Wanneer die OPOD beampte by die misdaadtoneel
aankom, moet hy of sy:
• die lid van die SAPD/MPD wat aan die hoof van die
misdaadtoneel staan, versoek om dit te bewaar en
onversteurd te laat;
• hom- of haarself voorstel deur ‘n geldige OPOD
aanstellingsertifikaat aan die lid van die SAPD/MPD wat aan
die hoof van die misdaadtoneel staan, te toon en dan die
toneel oorneem.
• inligting ontvang en aanteken omtrent dit wat duidelik uit
die misdaadtoneel blyk;
• enige wonde of kneusplekke op die liggaam van die
afgestorwene inspekteer en aantekeninge maak daarvan,
insluitende die presiese ligging;
• die afgestorwene identifiseer en ‘n aantekening van sy/haar
naam, van, ouderdom en geslag maak;
• verseker dat alle noodsaaklike leidrade en forensiese bewyse
in hulle oorspronklike posisie deur die Plaaslike Kriminele
Rekordsentrum gemerk en gefotografeer is,
• insameling van bewysstukke op die misdaadtoneel verseker,
vir prosessering deur die Forensiese Wetenskapslaboratorium
en verseker dat die bewysstukke ingeteken is by die SAP13
van die Polisiestasie waarbinne die regsbevoegdheid val;
• alle getuies betrokke by die misdaad identifiseer en hulle
besonderhede verkry sodat onderhoude so gou as wat
prakties moontlik is, gereël kan word; en
• besonderhede van die SAPD en MPD lede wat betrokke was
vir toekomstige onderhoude verkry.
Na die misdaadtoneel ondersoek is, moet die OPOD beampte:
• verseker dat die bewysstukke (soos verkry deur die
OPOD beampte) binne 48 uur na die Forensiese
Wetenskaplaboratorium gestuur word;
• sodra die bewysstukke deur die Forensiese
Wetenskaplaboratorium teruggestuur word, dit aan die
Polisiestasie terugbesorg word sodat dit in die SAP13
teruggeplaas kan word;
• al die geïdentifiseerde getuies besoek om onderhoude met
hulle te voer en verklaring van hulle te verkry;
• die identiteit van die persoon wat na bewering die dood van
die slagoffer veroorsaak het, bepaal; en
• die naasbestaande besoek en in kennis stel van die voorval
en die rol van die OPOD beampte verduidelik; en
• ‘n onderhoud met die naasbestaande voer om enige
inligting wat van belang mag wees tydens die ondersoek, in
te win.
Indien ‘n nadoodse ondersoek onderneem word, moet die
• indien moontlik, die nadoodse ondersoek bywoon, op die
datum, tyd en plek, soos geïdentifiseer vir die doel, om die
uitvoering van die nadoodse ondersoek waar te neem;
• die patoloog inlig omtrent enige ondersoeke waarop die
OPOD ondersoeker wil konsentreer;
• verseker dat alle noodsaaklike leidrade en forensiese bewyse
in hulle oorspronklike posisie gemerk en gefotografeer is,
• die patoloog inlig omtrent waarnemings wat by die
misdaadtoneel gemaak is, sou daar enige inkonsekwensies
met sy/haar bevindings wees, of waar daar betekenisvolle
verskille met die patoloog se verslag bestaan, dit aan die
toesighouer meld; en
• gedetailleerde aantekeninge omtrent die waarnemings
tydens die nadoodse ondersoek dokumenteer en liasseer.
Gedurende verdere ondersoeke moet die beampte:
• uitstaande ondersoeke volgens instruksies uitvoer, en
bevindinge omtrent die uitkoms van die ondersoek
weergee; en
• gereelde vorderingbriewe aan die naasbestaande en
relevante belanghebbers skryf.
Wat gebeur indien my klagte omtrent seksuele geweld is?
Indien die klagte omtrent seksuele geweld is, moet die OPOD
• indien dit nie reeds gedoen is nie, verseker dat die slagoffer
deur ‘n mediese praktisyn ondersoek word;
• verseker dat ‘n seksuele aanrandingstel verkry word, dit
behoorlik verseël word, en ingedien word by die Forensiese
Wetenskaplaboratorium; en
• verseker dat daar voldoen word aan die bepalings van die
Wet op Seksuele Oortredings en Verwant Aangeleenthede,
soos gewysiging, en enige SAPD nasionale instruksies wat
verband hou met verkragting.
Hoe lank neem dit die OPOD om ondersoek in te stel?
• Aanbevelings aan die SAPD of die Direkteur van
Openbare Vervolging rig. Indien die afhandeling van die
saak met behulp van ‘n tussentydse verslag gedoen is,
kan aanbevelings aan die SAPD gerig word. Indien die
afhandeling van die saak met behulp van ‘n finale verslag
gedoen is, kan aanbevelings aan die SAPD of die Direkteur
van Openbare Vervolging gerig word.
• Waar geen wangedrag/kriminele aktiwiteite bewys kon
word nie, moet die saak as ongestaaf gesluit word en aan die
toesighouer gestuur word vir goedkeuring.
• Waar ‘n lêer gesluit is as ‘Teruggetrek’, moet die klaer/
slagoffer/verwysingsvolmag se terugtrekkingsverklaring
ingedien word, of die gevalwerker moet ‘n verklaring indien,
sou dit onmoontlik wees om ‘n terugtrekkingsverklaring
vanaf die klaer/slagoffer/verwysingsvolmag te verkry.
Hoe word ek omtrent vordering ingelig?
Vorderingsbriewe omtrent die status van die geval sal
maandeliks gestuur word totdat die ondersoek afgehandel is,
daarna kwartaalliks of wanneer daar ‘n verandering in die status
van die geval is.
Wat is die verwantskap tussen OPOD en die polisie?
Tydens OPOD ondersoeke het die SAPD en MPD ‘n verpligting
om hulle samewerking aan OPOD te gee. Indien OPOD
dissiplinêre aanbevelings maak, word daar van die Nasionale
Kommissaris van die Polisie verwag om volgens hierdie
aanbevelings op te tree of daarop te reageer.
OPOD poog om alle ondersoeke binne 90 dae af te handel. Ten
einde die ondersoek af te handel, sal die OPOD beampte:
OPOD: Waar vind ek meer inligting?
Meer inligting omtrent die OPOD klagteprosedure is op die
OPOD webwerf beskikbaar: www.ipid.gov.za en ‘n afskrif
van die OPOD brosjure wat hul bevoegdhede uiteensit, is
in ‘n aantal tale beskikbaar, by www.ipid.gov.za/brochures/
2. Suid-Afrikaanse Menseregtekommissie (SAMRK)
Wie is SAMRK?
SAMRK is in 1995 gestig om Suid-Afrikaanse demokrasie te
ondersteun deur respek vir, onderhouding van en beskerming
van menseregte van elke persoon en gemeenskap in SuidAfrika te bevorder. SAMRK het die bevoegdheid om die
onderhouding van menseregte te monitor en te beoordeel,
insluitende hoe dit verband hou met die SAPD en MPD, en kan
ondersoeke instel, verslae skryf en toepaslike stappe neem waar
menseregte geskend word.
Watter tipe klagtes kan deur SAMRK ontvang word?
Klagtes omtrent skending van menseregte deur die polisie kan
by SAMRK ingedien word. Klagtes omtrent aangeleenthede
soos diskriminasie deur die polisie kan op grond van enigiets
ingedien word (insluitende ras, geslag, sosiale status of
nasionaliteit) of gedrag van die polisie wat teen die wet of
diskriminerend van aard is, of ‘n impak op menseregte het,
soos dit deur die Suid-Afrikaanse Grondwet beskerm word.
Sleutelbeskermende regte sluit in:
• Gelykheid: Elke persoon het die reg tot gelyke beskerming
en bevoordeling deur die wet, en SAPD en MPD word
nie toegelaat om teen enige persoon op enige gronde
of om enige rede diskrimineer nie, wat insluit ras, geslag,
swangerskap, huwelikstatus, etnisiteit of sosiale oorsprong,
kleur, seksuele oriëntasie, ouderdom, gestremdheid,
godsdiens, gewete, geloof, kultuur, taal of geboorte.
Menswaardigheid: Om op ‘n waardige manier behandel te
word, insluitende deur die SAPD en MPD.
Lewe: Om nie op ‘n onregmatige manier van die lewe
ontneem te word nie. Onregmatige polisiegedrag (soos die
onregmatige skietery deur die polisie of die onregmatige
dood van ‘n persoon in aanhouding) wat lei tot sterftes,
kan ‘n oortreding van die reg om lewe wees. OPOD het
die bevoegdheid om sterftes as gevolg van polisieaksies te
ondersoek, en klagtes omtrent skending van die reg tot lewe
moet onmiddellik by die OPOD ingedien word.
Vryheid en sekuriteit van die persoon: Die reg om nie
gearresteer of aangehou te word vir ‘n rede wat onregmatig
of diskriminerend is nie, en die reg om vry te wees van
polisiegeweld, aanhouding sonder verhoor, marteling of
straf deur die polisie wat wreed, onmenslik of aftakelend is.
Privaatheid: Die polisie moet ‘n regmatige rede hê indien
hulle huise of eiendom wil ondersoek, beslag wil lê op
eiendom of inbraak maak op die privaatheid van ‘n persoon
se kommunikasie.
Samekomste, demonstrasies, linies en petisies: Elkeen het
die reg op vreedsame en ongewapende samekomste,
demonstrasies, linievorming en daar is beperkings omtrent
die gebruik van mag deur die SAPD en MPD teen die
vreedsame en ongewapende demonstreerders.
SAMRK: Waar vind ek meer inligting?
Klagtes van die skending van menseregte deur die polisie
kan by SAMRK ingedien word, hetsy op hulle webwerf:
www.sahrc.org.za of deur 011 484 8300 te skakel.
3. Openbare Dienkommissie (ODK)
Wie is ODK?
Die ODK is in 1996 gestig om alle openbare dienste, insluitende
SAPD en MPD vir korrupsie te ondersoek en monitor.
Watter tipe klagtes kan deur ODK ontvang word?
Klagtes omtrent polisiekorrupsie kan by die Openbare
Dienskommissie (ODK) ingedien word. Polisiekorrupsie is ‘n
vorm van polisiewangedrag waarby die polisie ‘n geskenk
of guns vra of ontvang (gewoonlik bekend as ‘omkopery’)
om verskeie redes wat met hulle spesiale posisie van mag en
invloed geassosieer word. Dit kan aktiwiteite soos die neem
van aksies met betrekking tot ‘n ondersoek of arrestasie (of
instemming om nie aksies met betrekking tot ‘n kriminele
oortreding) te neem nie, vrylating van ‘n persoon uit
aanhouding, byvoeging of plant van bewyse op ‘n beskuldigde
persoon, of beskerming van onwettige sake of aktiwiteite.
4. Burgerlike Sekretariaat van Polisie
Wie is die Burgerlike Sekretariaat van Polisie?
Elke provinsie het ‘n Burgerlike Sekretariaat van Polisie. Die
Sekretariaat is verantwoordelike vir die voorsiening van toesig
oor die SAPD en die verskaffing van ondersteuning aan die
Minister van Polisie.
Watter tipe klagtes kan deur die Burgerlike Sekretariaat van
Polisie ontvang word?
In elke provinsie kan die Burgerlike Sekretariaat van Polisie
klagtes omtrent polisiedienslewering ontvang, wat insluit,
klagtes omtrent die polisie wat versuim om terugvoer omtrent
sake te lewer, indien polisie nie die vereistes van die Wet op
Gesinsgeweld nakom nie, of indien die polisie se optrede of
gedrag onvanpas is. Die Sekretariaat kan klagtes ondersoek,
en indien die polisiebeampte skuldig bevind word van die
beweerde wangedrag, kan die bevindings aan die Provinsiale
Kommissaris of SAPD bekendgemaak word.
Sekretariaat: Waar vind ek meer inligting?
Kontakbesonderhede van die Sekretariaat van elke provinsie
is by www.policesecretariat.gov.za/provincial.php beskikbaar.
ODK: Waar vind ek meer inligting?
Klagtes kan op die ODK webwerf geplaas word, by
www.psc.gov.za, of deur die Nasionale Antikorrupsieblitslyn
by 0800 701 701 te skakel.
Mabapi le Tshebeletso ya Sepolesa ya Afrika Borwa
Mabapi le Ditshebeletso tsa Sepolesa sa Masepala
Bohlokwa ba Bodisa ba Sepolesa
Ho etsa tletlebo kgahlanong le sepolesa
Ho etsa tletlebo ka kotloloho ho sepolesa
1. Tshebeletso ya Sepolesa sa Afrika Borwa (SAPS)98
2. Ditshebeletso tsa Sepolesa sa Masepala (MPS)100
Ho etsa tletlebo lekalaneng la bodisa
1. Bolaodi bo Ikemetseng bo Fuputsang Sepolesa (IPID)102
2. Khomishene ya Ditokelo tsa Botho ya Afrika Borwa
3. Khomishene ya Tshebeletso ya Setjhaba
(Public Service Commission [PSC])110
4. Bongodi ba Setjhaba ba tsa Sepolesa111
Bukana ena e fupere tlhahisoleseding e mabapi le bodisa
ba sepolesa Afrika Borwa. E hlophisitswe ke Independent
Police Investigative Directorate (IPID) Bolaodi bo Ikemetseng
ba Dipatlisiso tsa Sepolesa le Foramo ya Setjhaba ya Bodisa
ba Sepolesa ya Afrika (African Policing Civilian Oversight Forum
(APCOF)) mme e hlalosa seabo sa IPID, le makalana a mang
a bodisa, mabapi le ho sebetsana le ditletlebo tse tswang
setjhabeng tse amang Tshebeletso ya Sepolesa ya Afrika Borwa
(South African Police Service (SAPS)) le Ditshebeletso tsa Sepolesa
sa Masepala (Municipal Police Services (MPS)).
Bukana ena hape e hlalosa seabo sa SAPS le MPS, mme e
hlalosa hore ke hobaneng ho le bohlokwa hore setheo se jwalo
ka IPID se be le seabo sa bodisa ho netefatsa hore sepolesa se
phethahatsa mesebetsi ya sona ka tsela e molaong mme ya
seporofeshenale. Bukana ena hape e fana ka tlhahisoleseding
e mabapi le ka moo o ka etsang tletlebo kgahlanong le SAPS
kapa MPS ho IPID le makalana a mang a bodisa.
Tlhahisoleseding e eketsehileng mabapi le IPID le bodisa
ba sepolesa e a fumaneha webosaeteng ya IPID
www.ipid.gov.za, kapa ka ho letsetsa IPID ho
012 399 0000.
Mabapi le Tshebeletso ya
Sepolesa ya Afrika Borwa
Mabapi le Ditshebeletso tsa
Sepolesa sa Masepala
SAPS e thehilwe ka 1995. Matla a SAPS a boletswe ke Molaotheo
wa Afrika Borwa le Molao wa Ditshebeletso tsa Sepolesa sa Afrika
Borwa wa 1995. Ha e balwa mmoho, e fa sepolesa matla a ho:
Dimasepala tse ding, ho kenyeletswa ditoropokgolo tsa
Johannesburg, Tshwane, Cape Town le Durban, di na le
ditshebeletso tsa sepolesa tse sebetsang ka ho fapana le
SAPS. Ditshebeletso tsena tsa sepolesa sa masepala (MPS) di
ikarabella bakeng sa mefuta e latelang ya sepolesa:
• thibela, lwantsha le ho fuputsa botlokotsebe;
• ho tswelletsa botsitso ba setjhaba;
• ho baballa le ho sireletsa batho ba phelang Afrika Borwa, le
ho sireletsa le ho baballa thepa ya bona; le
• ho sebedisa le ho phethahatsa molao.
Sa bohlokwa, sepolesa se hlokwa ho sebedisa le ho
phethahatsa molao. Sena se bolela hore diketso tsohle tsa
sepolesa di tlameha ho ba molaong mme di se kgetholle
kgahlanong le motho ofe kapa ofe ka lebaka lefe kapa lefe.
Haeba lepolesa le roba molao, le tlameha ho nkelwa kgato ya
kgalemo kapa diqoso tsa botlodi ba molao.
• sepolesa sa sephethephethe;
• phethahatso ya melao le melawana ya masepala; le
• ho thibela botlokotsebe.
MPS ha e fuputse botlokotsebe. Haeba lepolesa la MPS le
tshwara motho, lepolesa leo le hlokwa ho fetisetsa mmelaellwa
eo polokelong ya SAPS kapele ka moo ho ka kgonehang. Ka
tsela ena, MPS e hlokwa ho sebetsa ka tshebedisano le SAPS.
Tjhebo le sepheo tsa SAPS di mabapi le seabo sa sepolesa e
seng feela ho fumana le ho fuputsa botlokotsebe, empa ho
bapala seabo thibelong ya botlokotsebe le polokehong ya
setjhaba. SAPS e tlameha ho tsitlallela:
• ho theha tikoloho e bolokehileng le ho sireletseha bakeng
sa batho bohle ba Afrika Borwa;
• ho thibela le ho fuputsa eng kapa eng e ka tshosetsang
polokeho le tshireletso ya setjhaba sefe kapa sefe;
• ho netefatsa hore ditlokotsebe di tliswa molaong; le
• ho nka seabo maitekong a ho rarolla disosa tsa botlokotsebe.
Bohlokwa ba
bodisa ba sepolesa
Bodisa ba sepolesa ke eng?
Sepolesa ha se ka hodimo ho molao – ba sebetsa le ho phela
ho latela melao e tshwanang le yona eo ba lokelang ho e
Sepolesa se na le seabo sa bohlokwa seo se se bapalang ho
fumaneng le ho fuputseng botlokotsebe. Mapolesa a fuwe
matla a kgethehileng a ho emisa le ho setjha batho, ho tshwara
le ho ba boloka ditlamong, le ho sebedisa matla. Leha ho le
jwalo, molao wa Afrika Borwa o beha meedi maemong ao ka
hona sepolesa se na le matla a ho sebedisa matla ana. Meedi
ena e sireletsa ditokelo tsa babelaellwa, setjhaba le sepolesa.
Meedi e behilweng matleng a sepolesa e kenyeletsa hore
matla a sebediswe ha ho feela ho hlokeha e le ka nnete, hore
matla a ka bolayang a sebediswe feela bakeng sa boitshireletso
kapa ho sireletsa batho ba bang, mme diqeto tsa ho emisa, ho
setjha, ho tshwara le ho boloka ditlamong ho etswe feela ka
ho ikamahanya le molao e seng ho ka ho kgetholla ha mofuta
ofe kapa ofe. Sepolesa hape se thibetswe ho sebediseng
tlhokofatso, ho etseng diketso tsa bobodu le ho sebedisa matla
hampe. Sepolesa hape se na le boikarabello ba ho tshwara
babelaellwa, dipaki le diphofu ka seriti le tlhompho.
Ke eng se behang leihlo diketsong tsa sepolesa?
Ho beha leihlo diketsong tsa sepolesa, le ho netefatsa hore
setjhaba se ka etsa ditletlebo kgahlanong le sepolesa haeba
se sebeditse ka tsela e seng molaong kapa e sa amoheleheng,
Afrika Borwa e na le makalana a mmalwa a ka amohelang le ho
etsa diphuputso tse mabapi le boitshwaro bo sa amoheleng
ba sepolesa. Makalana a mang, jwalo ka IPID, Khomishene
ya Ditokelo tsa Botho ya Afrika Borwa (South African Human
Rights Commission (SAHRC)) le Khomishene ya Bongodi ba
Sepolesa sa Setjhaba le Tshebeletso ya Setjhaba (Bongodi ba
Setjhaba) ena le matla a ho amohela ditletlebo le ho fuputsa
boitshwaro bo sa amoheleheng ba sepolesa. A mang, jwalo ka
Komiti ya Potefolio ya Sepolesa ya Palamente a ka sebetsana
le dingongoreho tse iphetaphetang tse mabapi le tshebetso
ya sepolesa ditlhahlobong tsa ona tsa kamehla tsa sepolesa
le ditlalehong tsa selemo le selemo le bajeteng. Bukana ena e
fana ka tlhahisoleseding e mabapi le makalana a nang le matla
a ho amohela le ho fuputsa ditletlebo kgahlanong le sepolesa.
Mmoho, makalana ana a sebetsa ho netefatsa hore baofisiri ba
sepolesa ha ba nke monyetla wa maemo a bona ka ho roba
molao, ho sebetsa ka tsela e sa utlwahaleng kapa e kgethollang
kgahlanong le motho ofe kapa ofe ka lebaka lefe kapa lefe.
Haeba sepolesa se ‘ikarabella’, mme diketso tse seng molaong
le tse sa amoheleheng tsa sepolesa di fumanwa, di fuwa kotlo
le ho lokiswa ke makalana ana, sena se tla hodisa tshepo ya
setjhaba ho sepolesa.
Ho etsa tletlebo
kgahlanong le sepolesa
A. Ho etsa tletlebo ka kotloloho ho sepolesa
Haeba motho a batla ho etsa tlelebo mabapi le boitshwaro
ba sepolesa, mme motho eo a ikutlwa a na le boitshepo
le polokeho ya hore a ka atamela sepolesa ka kotloloho ka
tletlebo eo, bobedi SAPS le MPS di na le ditheo tsa kahare tsa
boikarabello tse amohelang le ho fuputsa ditletlebo tse tswang
1. Tshebeletso ya Sepolesa sa Afrika Borwa (SAPS)
SAPS e na le tsela ya yona ya boikarabello e ka sebetsanang
le ditletlebo kgahlanong le boitshwaro bo seng botle ba
sepolesa, ho kenyeletswa botlokotsebe ba sepolesa, tlhekefetso
kapa bobodu. Ditletlebo di ka etswa ho mokhomishenara
ya ikarabellang seteisheneng sa sepolesa seo lepolesa leo
kgahlanong le lona o batlang ho etsa tletlebo le sebetsang
ho sona. Ho bula dokete kgahlanong le lepolesa bakeng
sa nyewe ya tlolo ya molao, batletlebi hape ba ka atamela
mokhomishenara wa seteisheneng sa sepolesa se mabapi.
Haeba tletlebo e entswe mabapi le ho shwela ditlamong hofe
kapa hofe ka lebaka la diketso tsa sepolesa, tshebediso ya
dithunya tsa mmuso ke lepolesa tshebetsong ya lona, peto,
tlhokofatso kapa ho otlwa ke mapolesa, sepolesa se tlameha ho
tlaleha sena ho IPID.
Haeba motho ya etsang tletlebo ho SAPS a dumela hore
SAPS ha e nke kgato ka tsela e lokelang le ka nako, motho
eo a ka ikopanya le Bongodi ba Setjhaba ba Sepolesa
(www.policesecretariat.gov.za). Haeba tletlebo e le mabapi
le boitshwaro bo mahlonoko, jwalo ka tlhokofatso, dipolao
tsa sepolesa, peto kapa ho thunya ka sethunya sa mmuso ke
lepolesa le mosebetsing, tletlebo e ka etswa ka kotloloho ho
Dintlha tsa boikopanyo bakeng sa diteishene tsohle tsa
SAPS di a fumaneha webosaeteng ya SAPS:
Ditletlebo hape di ka etswa ho moemedi wa setjhaba ya
tswang Foramong ya Sepolesa ya Setjhaba seteisheneng se
amehang sa sepolesa. Se seng sa diabo tsa Foramo ya Sepolesa
ya Setjhaba ke ho sala morao ditletlebo ho khomandara ya
seteishene le ho fa batletlebi thuso le tshehetso.
2. Ditshebeletso tsa Sepolesa sa Masepala (MPS)
B. Ho etsa tletlebo lekalaneng la bodisa
Jwalo ka SAPS, MPS e na le tsela ya yona ya boikarabello e ka
sebetsanang le ditletlebo kgahlanong le boitshwaro bo seng
botle ba lepolesa, ho kenyeletswa botlokotsebe ba sepolesa,
tlhekefetso kapa bobodu. Tshebetso ena e tshwana le ya SAPS:
batho ba ka hlahlela tletlebo kgahlanong le lepolesa la MPS ho
mokhomishenara ya ikarabellang bakeng sa seteishene seo lepolesa
leo tletlebo e entsweng kgahlanong le lona le sebetsang. Ho seng
jwalo, ditletlebo di ka etswa seteisheneng se haufi ka ho fetisisa sa
SAPS haeba tletlebo eo e le mabapi le ho bula dokete kgahlanong
le lepolesa la MPS bakeng sa nyewe ya botlokotsebe (hobane
mapolesa a MPS ha a etse diphuputso tsa ditlolo tsa molao).
Haeba ho etsa tletlebo ka kotloloho seteisheneng sa sepolesa
kapa seteisheneng sa sepolesa se mabapi, ho sa kgonehe, ho
se bonolo kapa ho sa tlisa kgato efe kapa efe, ditletlebo di ka
etswa ho makalana a kantle a boikarabello.
Dimasepala tse nang le ditshebeletso tsa sepolesa sa
ditoropokgolo, le dintlha tsa boikopanyo tsa tsona tse
amehang, di ka tsela e latelang:
012 310 6500
031 3112801
011 375 5911
Cape Town:
021 4275000
Bakeng sa ditletlebo tse mabapi le boitshwaro bo seng
botle bo mahlonoko ba sepolesa le botlokotsebe, ho
kenyeletswa ho shwela ditlamong tsa sepolesa kapa ka
lebaka la ketso ya sepolesa, tshebediso ya sethunya ke
lepolesa tshebetsong ya lona, peto kapa tlhokofatso le ho
otlwa: Independent Police Investigative Directorate
www.ipid.gov.za kapa 012 399 0000
Bakeng sa ditletlebo kgahlanong le dikgatakelo tsa
ditokelo tsa botho: South African Human Rights
Commission – www.sahrc.gov.za kapa 011 484 8300
kapa [email protected]
Bakeng sa ditletlebo tse mabapi le bobodu hara
sepolesa: Public Service Commission
www.psc.gov.za le Mohala wa Naha wa Twantsho ya
Bobodu ho 0800 701 701
Bakeng sa ditletlebo tse mabapi le phano ya
ditshebeletso tsa sepolesa: Civilian Secretariat of Police
www.policesecretariat.gov.za/provincial.php kapa
012 393 2500
1. Bolaodi bo Ikemetseng bo Fuputsang Sepolesa (IPID)
IPID ke mang?
IPID e thehilwe ka 2012 ho nka sebaka sa Bolaodi bo Ikemetseng
ba Ditletlebo (Independent Complaints Directorate (ICD)). IPID ke
setheo se sebetsang ka boikemelo ho SAPS le MPS ho hodisa
boitshwaro bo amohelehang ba sepolesa le ho etsa diphuputso
tse atlehileng, tse ikemetseng le ho hloka leeme tsa boitshwaro
bo seng botle le botlokotsebe ba sepolesa.
Ke mofuta ofe wa ditletlebo tse ka amohelwang ke IPID?
IPID e ka amohela ditlelebo tse mabapi le dinyewe tse
mahlonoko ka ho fetisisa tsa boitshwaro le botlokotsebe ba
sepolesa. Tsena di kenyeletsa:
• ho shwela hofe kapa hofe ba batho ditlamong tsa sepolesa;
• ho shwa ka lebaka la diketso tsa sepolesa;
• tletlebo efe kapa efe e mabapi le ho thunya ka sethunya sa
mmuso ke lepolesa le mosebetsing;
• peto ya motho ofe kapa ofe ha motho eo a le polokelong ya
sepolesa; le
• tletlebo efe kapa efe ya tlhokofatso kapa kotlo kgahlanong le
lepolesa le tshebetsong.
Ke mang ya ka tletlebang ho IPID?
Motho mang kapa mang, e ka ba phofu, paki kapa moemedi,
a ka etsa tletlebo ka kotloloho ho IPID. Mekgatlo e seng ya
mmuso le mekgatlo ya setjhabeng le yona e ka hlahlela
ditletlebo ho IPID.
Ditletlebo di ka hlahlelwa ke motho ka boyena, ka mohala, ka
lengolo kapa ka imeile Ofising efe kapa efe ya IPID. Foromo ya
Tlaleho ya Tletlebo e ka ntshwa webosaeteng ya IPID:
Haeba motho a etsa tletlebo ka kotloloho ho sepolesa mabapi
le boitshwaro bofe kapa bofe bo seng botle bo hlalositsweng
ka hodimo mona, sepolesa se tlameha ho tsebisa IPID
hanghang mabapi le tletlebo eo.
Ho etsahalang hang ha tletlebo e hlahletswe?
Mosebetsi wa nyewe o tla abelwa tletlebo e hlahletsweng ho
IPID. Mosebetsi wa nyewe o tla hlahlobisa nyewe eo ho fumana
hore na e wela tlasa tshebetso ya IPID.
Kamora ho ngodisa nyewe, mosebetsi wa nyewe eo o tlameha
ho hatisa foromo ya ngodiso ya IPID ho netefatsa hore
motletlebi/phofu/bookamedi bo e fetisang bo saena foromo
eo ya ngodiso. Foromo ena e tla kenywa dathabeiseng ya IPID.
Jwale haeba nyewe e le kantle ho matla a IPID teng?
Haeba nyewe e wela kantle ho matla a IPID, mosebetsi wa
nyewe o tla e rekota e le e ‘Kantle ho Matla’ mme a e fetisetse
ho mokgatlo kapa setheo se lokelang. Mosebetsi wa nyewe o
tlameha ho tsebisa motletlebi hore qeto ena e entswe, mme
phetiso e entswe.
Mekgwatshebetso bakeng sa ho fuputswa ha ho shwa ke efe?
Haeba nyewe e le tsebiso ya ho shwa, mosebetsi wa nyewe
ya tshebetsong o tlameha ho ya sebakeng seo botlokotsebe
ho etsahetseng ho sona kapele ka moo a ka kgonang ho
etsa jwalo. Mosebetsi wa nyewe o tlameha ho fumana le ho
rekota tlhahisoleseding yohle e mabapi le tulo ya sebaka seo
botlokotsebe bo bileng ho sona, nako eo tsebiso e entsweng
ka yona le nako ya lefu. Ha mosebetsi wa nyewe wa IPID a fihla
sebakeng sa botlokotsebe, o tlameha:
• ho fumana dintlha tsa ditho tsa SAPS le MPS tse amehang
bakeng sa dipotso tsa kamoso.
• ho tsebisa setho sa SAPS/MPS se ikarabellang hore se sireletse
sebaka sa botlokotsebe le hore se bolokwe se sa fetohe;
• hore a itsebahatse ka ho hlahisa setifikeiti sa ho thonyetswa
mosebetsi oo sa IPID ho setho sa SAPS/MPS se ikarabellang
bakeng sa sebaka seo botlokotsebe bo bileng ho sona le ho
nka taolo ya sebaka seo;
• ho fumana tlhakisetso e mabapi le se etsahetseng sebakeng
sa botlokotsebe;
• ho hlahloba maqeba kapa matetetso mmeleng wa mofu le
ho etsa tlaleho ya ntho e nngwe le e nngwe le sebaka seo e
leng ho sona hantle;
• ho tsebahatsa mofu le ho rekota lebitso la hae, fane, dilemo
le bong;
• ho netefatsa hore dintlha tsohle tsa bohlokwa le bopaki ba
forensiki di tshwailwe le ho nkwa sethwantsho tulong ya
tsona ya pele ke Setsi sa Direkoto tsa Botlokotsebe sa Lehae;
• ho bokeletsa kapa ho netefatsa pokeletso ya thepa ya
bopaki ho tswa sebakeng seo botlokotsebe bo bileng ho
sona bakeng sa ho ya sebetswa ke Laboratori ya Saense ya
Forensiki le ho netefatsa hore thepa ya bopaki e tlalehilwe
ho SAP13 Seteisheneng sa Sepolesa se nang le matla a
tshebetso hodima tulo ya botlokotsebe boo;
• ho tsebahatsa dipaki tsohle mabapi le botlokotsebe boo le
ho fumana dintlha tse mabapi le bona bakeng sa dipotso
kapele ka moo ho ka kgonehang; le
• ho netefatsa hore thepa ya bopaki (e fumanweng ke
mosebetsi wa nyewe wa IPID) e romelwa Laboratoring ya
Saense ya Forensiki nakong ya dihora tse 48;
• kamora ho amohela thepa ya bopaki ho kgutla ho tswa ho
FSL, thepa ya bopaki e hloka ho kgutlisetswa Seteisheneng
sa Sepolesa le hore e tlalehwe hape ho SAP13;
• ho etela dipaki tsohle tse sa tsebahatswang ho botsa
dipotso le ho fumana disetatemente;
• ho fumana le ho tsebahatsa motho ya balaellwang a bakile
lefu la phofu; le
• ho etela beng ka mofu ho ba tsebisa ka ketsahalo le seabo
sa mofuputsi wa IPID; le ho kopa ba habo mofu ho fumana
tlhahisoleseding efe kapa efe e ka thusang phuputsong.
Kamora phuputso ya sebakeng seo botlokotsebe bo bileng ho
sona mosebetsi wa nyewe o tlameha:
Haeba tlhahlobo ya setopo kamora lefu e etswa mosebetsi wa
nyewe o tlameha:
• hore moo ho kgonehang, a be teng tlhahlobong ya setopo
kamora lefu ka letsatsi, nako le sebaka tse tsebahaditsweng
bakeng sa morero wa ho bona tshebetso ya tlhahlobo ya
setopo kamora lefu;
• ho tsebisa ngaka e hlahlobang setopo ka diphuputso
dife kapa dife tseo mofuputsi wa IPID a ka lakatsang ho
tsepamisa maikutlo hodima tsona;
• netefatsa hore dintlha tsohle tsa bohlokwa le bopaki ba
forensiki di a tshwauwa le ho nkwa ditshwantsho tulong ya
tsona ya qalong;
• ho tsebisa ngaka e hlahlobang setopo ka ditemoho dife
kapa dife tse entsweng sebakeng seo botlokotsebe bo
bileng ho sona, mme haeba ho na le ho hloka botsitso
diqetong tsa hae kapa moo ho nang le ho se dumellane
le tlaleho ya ngaka e hlahlobang setopo, a tlalehe sena ho
mosupisi/suphavaesa ya hae; mme
• a tlalehe le ho kenya faeleng dintlha tse feletseng tse mabapi
le ditemoho tse entsweng nakong ya tlhahlobo ya setopo.
Nakong ya diphuputso tse tswellang mosebetsi wa nyewe o tlameha:
• ho etsa diphuputso tse saletseng ho latela ditaelo le ho etsa
qeto mabapi le sephetho sa phuputso; le
• ho ngolla ba lelapa le batho ba amehang mangolo a mabapi
le kgatelopele ya kamehla.
Jwale haeba tletlebo ya ka e le mabapi le dikgoka tsa
thobalano teng?
IPID e nka nako e kae ho fuputsa?
IPID e tsitlallela ho phetha diphuputso tsohle tsa yona tse
lebeletsweng nakong ya matsatsi a 90. Ha a phethela phuputso
mosebetsi wa nyewe wa IPID o tlameha:
• Ho hlophisa kgothaletso ho SAPS kapa Molaodi wa
Botjhotjhisi ba Setjhaba. Haeba phethelo ya nyewe e entswe
ka tlaleho ya nakwana, dikgothaletso di ka etswa ho SAPS.
Haeba ho phethelwa ha nyewe ho entswe ka tlaleho ya
bofelo, dikgothaletso di ka etswa ho SAPS kapa Bolaodi ba
Botjhotjhisi ba Setjhaba.
• Moo diketso tsa boitshwaro bo sa lokelang/botlokotsebe di
ka pakwang, nyewe e tlameha ho kwalwa e le e sa tiiswang
mme e fetisetswe ho suphavaesa bakeng sa tumello.
• Moo faele e kwetsweng e le e ‘Hutsweng’, setatemente sa kgulo
sa motletlebi/phofu/bookamedi bo e fetisitseng se tlameha
ho kenngwa faeleng, kapa afidaviti e entsweng ke mosebetsi
wa nyewe haeba setatemente sa kgulo sa motletlebi/phofu/
bookamedi bo e fetisitseng se sa kgona ho fumanwa.
Haeba tletlebo e le ya dikgoka tsa thobalano, mosebetsi wa
nyewe wa IPID o tlameha:
Ke tla tsebiswa jwang mabapi le kgatelopele
• ho netefatsa, haeba ho eso etswe, hore phofu e hlahlobilwe
ke ngaka;
• ho netefatsa hore khiti ya tlhekefetso ya tsa thobalano e a
fumanwa, e kwalwa ka hloko le ho nehelanwa ho Laboratori
ya Saense ya Forensinki; le
• ho netefatsa boikamahanyo le Ditlhoko tsa Sehlomathiso sa
Molao wa Ditlolo tsa Molao tsa Thobalano le Dinyewe tse
Mabapi le taelo efe kapa efe e boemong ba naha ya SAPS e
mabapi le peto.
Kamano ke efe dipakeng tsa IPID le sepolesa?
Mangolo a kgatelopele a tla fetiswa kgwedi le kgwedi mabapi
le boemo ba nyewe ho fihlela nyewe e phethilwe, kamora moo
a tla ngolwa dikgweding tse ding le tse ding tse tharo kapa ha
ho na le phetoho boemong ba nyewe eo.
Nakong ya diphuputso tsa IPID, SAPS le MPS di na le
boikarabello ba ho sebedisana le IPID. Haeba IPID e etsa
dikgothaletso tsa kgalemo, Mokhomishenara wa Sepolesa wa
Naha o hlokwa ho nka kgato kapa a arabele dikgothaletso tseo.
IPID: Nka fumana tlhahisoleseding e eketsehileng hokae?
Tlhahisoleseding e eketsehileng e mabapi le mokgwatshebetso wa
ditletlebo wa IPID e fumaneha webosaeteng ya IPID: www.ipid.gov.za
mme khopi ya bukana ya IPID e tekang matla a yona e fumaneha ka
dipuo tse mmalwa ho www.ipid.gov.za/brochures/brochures.asp.
2. Khomishene ya Ditokelo tsa Botho ya Afrika Borwa
SAHRC ke mang?
SAHRC e thehilwe ka 1995 ho tshehetsa demokrasi ya Afrika
Borwa ka ho hodisa tlhompho ya, phethahatso ya, le tshireletso
ya ditokelo tsa botho tsa motho le setjhaba se seng le se seng
Afrika Borwa. SAHRC e na le matla a ho disa le ho lekanya
phethahatso ya ditokelo tsa botho, ho kenyeletswa mabapi le
SAPS le MPS, mme e ka fuputsa, ya tlaleha le ho nka dikgato tse
lokelang moo ditokelo tsa botho di hataketsweng.
Ke mofuta ofe wa ditletlebo tse ka amohelwang ke SAHRC?
Ditlelebo tse mabapi le dikgatakelo tsa ditokelo tsa botho di
ka etswa o SAHRC. Ditletlebo di ka etswa mabapi le ditaba
tse jwalo ka kgethollo ke sepolesa ka mabaka afe kapa afe
(ho kenyeletswa morabe, bong, boemo ba setjhabeng
le boahi) kapa ketso ya sepolesa e kgahlanong le molao
kapa e kgethollang mme e amang ditokelo tsa botho tse
sireleditsweng ke Molaotheo wa Afrika Borwa. Ditokelo tsa
bohlokwa tse sireleditsweng di kenyeletsa:
• Tekano: Motho e mong le e mong o na le tokelo ya
tshireletso le molemo wa molao, mme SAPS le MPS ha di
a dumellwa ho kgetholla kgahlanong le motho ka mabaka
afe kapa afe kapa ka lebaka lefe kapa lefe, ho kenyeletswa
morabe, bong, tshekamelo ya bong, boimana, boemo
ba tsa lenyalo, setso kapa motheo wa botjhaba, mmala,
tshekamelo ya tsa thobalano, dilemo, bokowa, bodumedi,
mehopolo, tumelo, dintlha, puo kapa tswalo.
Seriti sa botho: Ho tshwarwa ka mokgwa o nang le seriti, ho
kenyeletswa ke SAPS le MPS.
Bophelo: Ho se amohuwe bophelo ka tsela e seng molaong.
Ketso ya sepolesa e seng molaong (jwalo ka ho thunngwa
ka thoko ho molao ke sepolesa kapa ho shwella ha motho
ditlamong) e bakileng ho shwa e ka ba kgatakelo ya tokelo
ya bophelo. Leha ho le jwalo, IPID e na le matla a ho fuputsa
mafu a bakilweng ke tshwaro ya sepolesa, mme ditletlebo
tse mabapi le tokelo ya bophelo di tlameha ho etswa ho IPID
mohatong wa pele.
Tokoloho le tshireletseho ya motho: Tokelo ya ho se tshwarwe
kapa ho kwallwa ka lebaka le seng molaong kapa le
kgethollang, le ditokelo tsa ho se etsetswe dikgoka ke sepolesa,
ho tshwarwa ntle le nyewe, tlhokofatso, kapa ho fuwa kotlo e
soro, e hlokang botho kapa e tlosang seriti ke sepolesa .
Sephiri: Sepolesa se tlameha ho ba le lebaka le molaong la
ho setjha ntlo, ho hapa thepa kapa ho kenakenana le sephiri
sa dikgokahano tsa motho.
Pokano, dipontsho, dipontsho tsa nyatso le lengolo la boipelatso:
Motho e mong le e mong o na le tokelo ya pokano ka
kgotso le ntle le dihlomo, ho etsa dipontsho tsa nyatso le ho
nehelana ka lengolo la boipelaetso, mme ho na le dithibelo
mabapi le tshebediso ya matla ke SAPS le MPS kgahlanong le
baipelaetsi ba ipelaetsang ka kgotso mme ba sa hlomelang.
SAHRC: Nka fumana tlhahisoleseding e eketsehileng hokae?
Ditletlebo kgahlanong le sepolesa bakeng sa dikgatakelo tsa
ditokelo tsa botho di ka etswa ho SAHRC ka tsela ya webosaete:
www.sahrc.org.za kapa ka ho letsetsa ho 011 484 8300.
3. Khomishene ya Tshebeletso ya Setjhaba (PSC)
PSC Ke mang?
PSC e thehilwe ka 1996 ho fuputsa le ho disa ditshebeletso tsohle
tsa setjhaba, ho kenyeletswa SAPS le MPS, bakeng sa bobodu.
Ke mofuta ofe wa ditletlebo tse ka amohelwang ke PSC?
Ditletlebo tse mabapi le bobodu ba sepolesa di ka etswa ho Public
Service Commission (PSC). Bobodu ba sepolesa ke sebopeho sa
boitshwaro bo seng botle ba sepolesa moo lepolesa le kopang,
kapa le amohelang, mpho kapa molemo (tseo ka tlwaelo di
tsejwang ka hore ke ‘tjotjo’) bakeng sa palo efe kapa efe ya mabaka
a amanang le boemo ba bona bo kgethehileng ba matla le
tshusumetso. Sena se ka kenyeletsa diketso tse jwalo ka ho nka
kgato mabapi le phuputso kapa ho tshwara (kapa ho dumela ho
se nke kgato mabapi le tlolo ya molao ya botlokotsebe), ho lokolla
motho polokelong ya sepolesa, ho eketsa kapa ho kenya bopaki
mothong ya tshwerweng, kapa ho sireletsa kgwebo kapa diketso
tse seng molaong.
4. Bongodi ba Setjhaba ba tsa Sepolesa
Bongodi ba Setjhaba ba tsa Sepolesa ke mang?
Profensi e nngwe le e nngwe e na le Bongodi ba Setjhaba ba
tsa Sepolesa. Ditheo tsa Bongodi di ikarabella bakeng sa ho
fana ka bodisa ba SAPS le ho fana ka tshehetso ho Letona la
Ke mofuta ofe wa ditletlebo tseo Bongodi ba Setjhaba ba tsa
Sepolesa bo ka di amohelang?
Profensing ka nngwe, Bongodi ba Setjhaba ba tsa Sepolesa
bo ka amohela ditletlebo tse mabapi le phano ya ditshebeletso
ya sepolesa, e kenyeletsang ditletlebo tse mabapi le ho
hloleha ha sepolesa ho fana ka tlalehelo mabapi le nyewe,
haeba sepolesa se sa ikamahanye le ditlhoko tsa Molao wa
Dikgoka tsa Malapeng, kapa haeba sepolesa se sa itshware
ka tsela e lokelang. Setheo sa Bongodi se ka fuputsa
ditletlebo mme, haeba lepolesa le fumanwe le le molato
pelaellong ya boitshwaro bo seng botle, se ka fana ka qeto ho
Mokhomishenara wa Sepolesa wa Profensi kapa SAPS.
Setjhaba ba tsa Sepolesa: Nka fumana tlhahisoleseding e
eketsehileng hokae?
Tlhahisoleseding ya boikopanyo bakeng sa Ditheo tsa Bongodi
profensing ka nngwe e ka fumanwa ho
PSC: Nka fumana tlhahisoleseding e eketsehileng hokae?
Ditletlebo di ka etswa ka tsela ya webosaete ya PSC
www.psc.gov.za kapa ka ho letsetsa Mohaleng wa Naha wa
Twantsho ya Bobodu ho 0800 701 701.
Contact list
South African Police Services
Municipal Police Services
012 310 6500
031 3112801
011 375 5911
Cape Town
021 4275000
Serious police misconduct and criminality
Independent Police Investigative Directorate
012 399 0000
Authored by Louise Edwards and Asanda Conjwa
Published by the
African Policing Civilian Oversight Forum
Suite 103–105A, Building 17, Waverley Business Park
Wyecroft Road, Mowbray 7925, South Africa
Tel  +27 21 447 1818 Fax +27 21 447 0373
[email protected] Websitewww.apcof.org.za
Human rights violations
South African Human Rights Commission
011 484 8300
[email protected]
Police corruption
Public Service Commission
National Anti-Corruption Hotline
0800 701 701
Service delivery
Civilian Secretariat of Police
012 393 2500
APCOF IPID cover FINAL.indd 2
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Independent Police Investigative Directorate
ipid ipid
l Office:
m Building
ba (Vermeulen) Street,
399 0000
326 0408
[email protected]
,teertS )neluemre
Your Guide to Police Accountability and Complaints Processes
Isikhokelo Sakho Seenkqubo Ezilandelwayo Ekuphendulisweni Kwamapolisa Nezikhalazo
Umhlahlandlela Wakho Ngokubikwa Kwamaphoyisa kanye Nohlelo Lokufaka Izikhalo
U gids oor Polisieaanspreeklikheid en Klagteprosesse
The publication of this booklet was made possible
by financial support from the Open Society Foundation for South Africa.
APCOF IPID cover FINAL.indd 1
[email protected]
Tataiso ya Maikarabelo a Sepolisa le Tsamaiso ya Ditletlebo
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