Practice Information Sheet

Practice Information Sheet
Opening Hours
Monday to Thursday
8am to 8.30pm
8am to 6pm
Sundays & Public Holidays
Dr Colin Crook
Dr Mark Churcher
Dr Terry Gibson
Dr Cassie Dillon
Dr Dawn Le
Dr Tu Le
Dr Charles Lewis
Dr Neil Livingston
Dr Jim Thomson
Dr Lisa Cheshire
Dr Liz Moore
Dr Niru Joshi
9am to 2pm
Dr Andrew Brommeyer
Dr Phil Dover
Dr Rasika Amarasekera
Tamara, Margaret, Heather, Shae, Vicki, Tracy & Vanessa
Cameron Snowden
Belinda Matthews
Mental Health Social Worker
Natalie Lanyon
Janet Brown
Exercise Physiologist
Terri Bootsman
Hannah Cossins
Kym Procaccino
Australian Nail Laser Clinic
Dr Adam Chalmers
Long Consultations
We recommend that you schedule a longer appointment for women’s health, musculoskeletal injuries or if you wish to
discuss several issues with your GP.
Services Provided
 General Medicine
 Paediatrics
 Preventative Health
 Women’s & Men’s Health
 Family Planning & Shared Care
 Minor Procedures
 Chronic Disease Management
 Mental Health
 Immunisations & Travel Medicine
Women’s Health Clinics
Our female nurses are qualified Pap test providers and can provide education on menopause, contraception, breast
health and menstrual issues. Appointments are 30 minutes and we request a contribution of $25 ($25.00 for UFS
Members). Please see reception for further information or to book an appointment.
Fees and Billing Arrangements
UFS Medical is a privately billing practice. All patients are asked to settle their account in full on the day of their
consultation. Patients may be bulk billed at the discretion of their GP.
Our standard fees are:
Standard GP Consultation
Long GP Consultation
Physiotherapy (Initial)
Physiotherapy (Review)
Dietitian (Initial)
Dietitian (Review)
Podiatry (Initial)
Podiatry (Review)
Mental Health Counselling
Exercise Physiologist (Initial)
Exercise Physiologist (Review)
UFS Members *
* Please note UFS Members
receive a 10% discount off
the ‘gap’ of all GP
consultations and 10% off all
physiotherapy, dietitian and
podiatry consultations, and
20% off all physiotherapy
UFS Medical Centre | 202 Doveton Street North, Ballarat VIC 3350
P: (03) 5364 9100 | F: (03) 5364 9150 | E: [email protected] |
If you would like any information regarding fees, including psychology fees, please see our reception staff. If you are
referred for investigative tests, please ask your doctor about costs that may arise.
After-Hours Care (6pm to 8am) & Home Visits
For after-hours care, please phone (03) 5364 9100 and follow the instructions for the after-hours on-call doctor. UFS
Medical is part of the Ballarat After-Hours Consortium. Our GPs may also provide home visits if required, please speak
with our reception staff for further information.
Patients are requested to phone reception or schedule an appointment to receive their test results. Patients will be asked
to confirm their name, address and date of birth for privacy reasons prior to being given test results over the phone.
Results will only be released directly to a patient or to the legal guardian of a patient; results will not be released to family
Phone & Email Correspondence
To provide the highest quality and safety of care for our patients, our GPs prefer to see patients to discuss their health
care. Phone and email message will be passed on to your GPs where appropriate.
Recall & Reminder System
UFS Medical Centre has a recall and reminder system in place for all patients requiring follow up appointments for
immunisations, Pap tests, health assessments and care plans. Please advise your doctor if you do not wish to be
included in this service.
SMS Service
UFS Medical Centre offers an appointment text message reminder service. A reminder text message will be sent to you
the day prior to your appointment. Please see our reception staff if you wish to be included in this service.
Interpreter services can be arranged for consultations. Please let our reception staff know if you would like an interpreter
scheduled for your next consultation.
UFS Dispensaries Ltd is located in the medical centre and is open Monday to Friday 9am to 7pm and Saturday 9am to
2pm. An after-hours pharmacy (7am to 10pm) is available on the corner of Dana Street and Albert Street in Ballarat.
Medical Students
UFS Medical proudly supports the next generation of general practitioners by hosting medical students from Deakin
University and The University of Melbourne. Signage is placed in the waiting area when we have students in the medical
centre. Please let reception know if you do not wish to participate in a medical student consultation.
St John of God Pathology
St John of God Pathology is available at UFS Medical. St John of God Pathology is open Monday to Friday 8am to 5pm
(closed between 1pm and 2pm). For more information please phone 5333 5575.
Management of Personal Health Information
It is policy of this Practice to maintain the security of personal health information at all times and to ensure that this
information is only released with your expressed written consent. We have a more comprehensive Privacy Act policy that
you are welcome to read upon request.
Feedback, Suggestions or Complaints
Please direct all feedback, suggestions or complaints to our Practice Manager. If you would like to register a formal
complaint to the Health Services Commission please phone 1800 136 066.
Accredited General Practice
UFS Medical Centre | 202 Doveton Street North, Ballarat VIC 3350
P: (03) 5364 9100 | F: (03) 5364 9150 | E: [email protected] |
UFS Medical is proudly an accredited general practice. What does this mean… that we strive to provide excellence in
healthcare and meet the high standards for general practice set by the Royal Australian College of General Practitioners.
UFS Medical Centre | 202 Doveton Street North, Ballarat VIC 3350
P: (03) 5364 9100 | F: (03) 5364 9150 | E: [email protected] |